Conflict Resolution Training Course

This course is designed to help people to make the work environment a better place.

Course Details

By understanding why conflict arises and how to deal with it, delegates can be pro-active in reducing conflict situations in their environment. The course also empowers to managers and supervisors to be better equipped to handle and resolve conflict as it occurs.

Delivery Method

Instructor Led classroom based training. Scheduled classes are normally held in Kyalami, Midrand - near to Sandton in Johannesburg, Gauteng, South Africa. Stationary and textbook included. Refreshments, including 2 tea breaks and a cooked meal for lunch are provided for full time courses. Light finger meals are supplied for part time courses.

Audience

Everyone in business who needs to understand and resolve conflicts

Pre-Requisites

None

Course Duration

2 Days

Cost from 1st of March 2012

R 3,564.00 excl vat
R 4,062.96 incl vat

Note: information may change without notice.

Course Outline

    Recognise and define conflict
    Issues of Trust
    Conflict management styles
    Establish a supportive climate
    Role plays
    Practical conflict resolution

Scheduled Dates

To apply for a booking, click on the relevant "Book" link below.
Note: places are only fully secured once payment has been made.

From Date	To Date	Duration	Venue
Mon 5 Mar 2012	Tue 6 Mar 2012	2 days	Kyalami	Book

Course Enquiry

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