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Details

If you are getting ready for a career as an entry-level information technology (IT) professional or computer service technician, the CompTIA A+ course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer (PC) software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on PCs, digital devices, and operating systems

The CompTIA A+ course can benefit you in two ways. Whether you work or plan to work in a mobile or corporate environment where you have a high level of face-to-face customer interaction, where client communication and client training are important, or in an environment with limited customer interaction and an emphasis on hardware activities, this course provides the background knowledge and skills you will require to be a successful A+ technician. It can also assist you if you are preparing to take the CompTIA A+ certification examinations, 2017 objectives (exam numbers 220-901 and 220-902), in order to become a CompTIA A+ Certified Professional

Cost

$750.00 If you are currently resident in South Africa you will need to pay VAT at 15%.

PC Hire:

$125.00
Or bring your own PC

Duration:

5 days

Brochure:

Download Brochure


Prices have changed from 1 March 2018. Information may change without notice.

Delivery Method

Instructor Led classroom based training. Scheduled classes are normally held in Woodmead - near to Sandton in Johannesburg, Gauteng, South Africa. Stationary and textbook included. Refreshments, including 2 tea breaks and a cooked meal for lunch are provided for full time courses. Contact hours are between 9am to 4pm.

Audience

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ 220-901 Certification Exam and the CompTIA 220-902 Certification Exam.

Pre-Requisites

Prerequisites: To ensure your success in this course, you should have basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts.  By doing I.T Fundamentals or have some field experince.

Course Outline / Curriculum

Course Content

Lesson 1: Hardware Fundamentals

 Topic A: Personal Computer Components

 Topic B: Storage Devices

 Topic C: Mobile Digital Devices

 Topic D: Connection Interfaces

Lesson 2: Operating System Fundamentals

 Topic A: PC and Mobile Operating Systems

 Topic B: PC Operating System Tools and Utilities

Lesson 3: Networking and Security Fundamentals

 Topic A: Network Types

 Topic B: Network Components

 Topic C: Common Network Services

 Topic D: Cloud Concepts

 Topic E: Security Fundamentals

Lesson 4: Safety and Operational Procedures

 Topic A: Basic Maintenance Tools and Techniques

 Topic B: Personal and Electrical Safety

 Topic C: Environmental Safety and Materials Handling

 Topic D: Professionalism and Communication

 Topic E: Organizational Policies and Procedures

 Topic F: Troubleshooting Theory

Lesson 5: Supporting Display Devices

 Topic A: Install Display Devices

 Topic B: Configure Display Devices

 Topic C: Troubleshoot Video and Display Devices

Lesson 6: Installing and Configuring Peripheral Components

 Topic A: Install and Configure Input Devices

 Topic B: Install and Configure Output Devices

 Topic C: Install and Configure Input/Output Devices

 Topic D: Install and Configure Expansion Cards

Lesson 7: Managing System Components

 Topic A: Identify Motherboard Components and Features

 Topic B: Install and Configure CPUs and Cooling Systems

 Topic C: Install Power Supplies

 Topic D: Troubleshoot System Components

Lesson 8: Managing Data Storage

 Topic A: Identify RAM Types and Features

 Topic B: Troubleshoot RAM Issues

 Topic C: Install and Configure Storage Devices

 Topic D: Configure the System Firmware

 Topic E: Troubleshoot Hard Drives and RAID Arrays

Lesson 9: Installing and Configuring Microsoft Windows

 Topic A: Implement Client-Side Virtualization

 Topic B: Install Microsoft Windows

 Topic C: Use Microsoft Windows

 Topic D: Configure Microsoft Windows

 Topic E: Upgrade Microsoft Windows

Lesson 10: Optimizing and Maintaining Microsoft Windows

 Topic A: Optimize Microsoft Windows

 Topic B: Back Up and Restore System Data

 Topic C: Perform Disk Maintenance

 Topic D: Update Software

Lesson 11: Working With Other Operating Systems

 Topic A: The OS X Operating System

 Topic B: The Linux Operating System

Lesson 12: Customized Client Environments

 Topic A: Types of Common Business Clients

 Topic B: Custom Client Environments

Lesson 13: Networking Technologies

 Topic A: TCP/IP Properties and Characteristics

 Topic B: TCP/IP

 Topic C: Internet Connections

 Topic D: Ports and Protocols

 Topic E: Networking Tools

Lesson 14: Installing and Configuring Networking Capabilities

 Topic A: Configure Basic Windows Networking

 Topic B: Configure Network Perimeters

 Topic C: Using Windows Networking Features

 Topic D: Install and Configure SOHO Networks

 

 

Lesson 15: Supporting Mobile Digital Devices

 Topic A: Install and Configure Exterior Laptop Components

 Topic B: Install and Configure Interior Laptop Components

 Topic C: Other Mobile Devices

 Topic D: Mobile Device Accessories and Ports

 Topic E: Mobile Device Connectivity

 Topic F: Mobile Device Synchronization

 Topic G: Troubleshoot Mobile Device Hardware

Lesson 16: Supporting Printers and Multifunction Devices

 Topic A: Printer and Multifunction Technologies

 Topic B: Install and Configure Printers

 Topic C: Maintain Printers

 Topic D: Troubleshoot Printers

Lesson 17: Security Threats, Vulnerabilities, and Controls

 Topic A: Common Security Threats and Vulnerabilities

 Topic B: General Security Controls

 Topic C: Mobile Security Controls

 Topic D: Data Destruction and Disposal Methods

Lesson 18: Implementing Security Controls

 Topic A: Secure Operating Systems

 Topic B: Secure Workstations

 Topic C: Secure SOHO Networks

 Topic D: Secure Mobile Devices

Lesson 19: Troubleshooting System-Wide Issues

 Topic A: Troubleshoot PC Operating Systems

 Topic B: Troubleshoot Mobile Device Operating Systems and Applications

 Topic C: Troubleshoot Wired and Wireless Networks

 Topic D: Troubleshoot Common Security Issues

 

Practical   Done

All delegates will get the opportunity  to open a PC and to handle the hardware should they not  have had the chance to see hardware in the  past.

Schedule Dates and Booking

There are currently no scheduled dates.

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