Business Skills Courses

This would suit any person in management or leadership who needs a formal management qualification.  The course blends leadership best-practice and current methodology and is taught by experienced and effective managers.

Communication skills at NF level 4 is a pre-requisite for enrolment on this course.

Some experience in leading people or teams in an organisation, is preferable.

We work on an LMS to manage course content and assessments and so having your own laptop or computer, access to the internet and basic computer and word processing skills are essential.

• Managers
• Virtual team leaders
• Facilitators
• Instructors
• Scrum Masters
• Project managers
• Teachers and trainers
• Anyone who engages with people in online meetings

Experience with online virtual meetings is beneficial

Anyone who needs an understanding of the principals of Agile to run teams more effectively, to implement faster feedback and manage change better.

None

Key stakeholders in projects managed using Agile methodology.

Agile Fundamentals: Scrum with Kanban

Project Managers and team leaders who need to use Scrum to manage performance.

Agile Fundamentals: Scrum with Kanban

This course will suit learners in any business unit who are responsible for leading and managing staff, and who would like to grow their skills in analysing financial information. IT would also suit any qualifying learner who would like to earn credits towards a qualification. 

It is assumed that learners are competent in:

• Communication at NQF Level 4
  
  
• Mathematical Literacy at NQF Level 4
  
  
• Computer Literacy at NQF Level 4
  
  

Everyone in business who needs to communicate through media with others.

MS Word or PC-based document formatting experience. This course requires the use of a computer. Kindly inform your sales representative if you are not able to bring a laptop as a computer can be hired for you at an additional cost.

Business owners, sales consultants, sales representatives, managers, receptionists, call centre personnel

Matric level English

This course would suit anyone who writes documents in a business context and who would benefit from an accredited course. It would also suit anyone in administration who needs to brush up and perfect their business writing skills.

Some business writing experience is preferable but is not required.

Learners should be competent in Communication at level 3.

Some computer literacy would be necessary and experience in using a word processor to complete activities.

Access to the internet and a computer are essential.

Anybody wanting to improve his/her writing skills and who does not require an accredited course.

MS Word or document formatting experience is preferable. Please bring your laptop to work on practical exercises.

All managers, potential managers, and leaders of teams in organisations. Anyone in management who would like to earn a management qualification for career progression.

Anyone who needs a better understanding of the process of managing change in a team.

The entry level requirements for this course are:

• Communication at NQF Level 4

• Mathematical Literacy at NQF Level 4

• Computer Literacy at NQF Level 4

Learners who apply can send in copies of their matric certificate to prove that they meet the requirements. If they do not have matric, an assessment can be done to see if they meet the requirements.

All line managers who are on the pathway to executive leadership or full management and operational control of an organization.

Experience in management and organisational work experience is needed to benefit from this programme.

Business Owners, Managers

This course will suit leaders in any business unit who are responsible for leading and managing teams.  This course is aimed at HR managers and people who guide and mentor managers to be more effective.  It would also suit a manager who needs to know the techniques of coaching as a feedback and management skill.  

It would also suit any qualifying learner who would like to earn credits towards a qualification. 

Learners starting to learn towards this unit standard are proficient in Language, Literacy and Communication, including intrapersonal and interpersonal skills, at NQF level 4.

This course is for individuals who need to communicate clearly and effectively while conducting business in cultures other than their own.

There are no prerequisites for this course.

You may find the following courses beneficial:

Self Mastery

Emotional Intelligence

Negotiating Skills

This course will suit anyone in a business environment who needs to understand the fundamentals of standard communication practices and conventions and who needs to see the link between clear and effective communication and business success.

It will also suit someone who wishes to earn an accredited communication course that builds towards  a management qualification.

Learners will need to have a matric certificate with English to enter this course and business experience would be a benefit.

Basic computer skills and word processing is necessary.

Learning assumed to be in place:

• Communicate at work
• Collect and use information
• Communicate with clients
• Compile basic reports
• Write a basic report and use basic business English
• Communicate in an assertive manner with clients and fellow workers 

This course will suit learners in any business unit who are responsible for leading and managing staff.  It would also suit any qualifying learner who would like to earn credits towards a qualification. 

Learners starting to learn towards this unit standard are proficient in Language, Literacy and Communication, including intrapersonal and interpersonal skills, at NQF level 4.

It is recommended that a learner is proficient in the unit standard 'Conduct an in-depth analysis of and interpret conflict situations' before accessing this unit standard'. 

Managers, HR Personnel, business leaders and anyone needing systematic tools to deal effectively with conflict.

none

This course would suit supply chain and contract managers.

None

• Managers
• Leaders
• Executives

You need to be a human who cares about having better conversations with others.

Customer service teams, call centre personnel and any front line person or team in a business who need to understand the importance of who your customer is and how to keep them connected and happy.

Any experience in dealing with customers is useful but not necessary. Business experience is important.

This course will suit leaders, managers, supervisors and mid-level personnel in any business unit who are responsible for leading and managing staff.  It would also suit any qualifying learner who would like to earn credits towards a qualification. 

It is assumed that learners are competent in:

• Communication at NQF Level 4
• Mathematical Literacy at NQF Level 4
• Computer Literacy at NQF Level 4 

A matric or equivalent certificate is acceptable to prove the above entry requirements.

Teams in any organization who need to perform better together.

Managers and team leaders who need to understand the key elements of building a healthy, interdependent, trusting, open, and goal-oriented teams.

• Be human
• Be willing and able to learn how to communicate your ideas, needs, and wants better
• Be willing to put in the time and effort to cooperate better in a team

This is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

It is assumed that learners are competent in:

• Communication at NQF Level 4.
• Mathematical Literacy at NQF Level 4.
• Computer Literacy at NQF Level 4. 

Learners working towards this standard will be learning towards the full qualification, or will be working within a SMME (Small, Medium, Micro Enterprise) environment, specialising in New Venture Ownership and Management, where the acquisition of competence against this standard will add value to one's job.

All learners accessing this qualification must be in possession of a GETC or equivalent qualification. The learner must be competent in Communication Literacy at NQF level 1.

Anybody who would like to gain an understanding of the main components, tools, and techniques of project management.

Anyone who needs a non-accredited short course on project management that is practical and relevant and trained by an experienced project manager.

Ideal for a manager without a formal project management qualification who needs a grasp of the terminology and methodology of project management in order to effectively lead a team involved in managing projects. 

This is an excellent crash course or refresher course. 

Any team and management experience beneficial.

No direct project management experience necessary, although it is beneficial.

It is beneficial to have attended the Leading Training Project Management Fundamentals Course if you are an absolute beginner.  

Please note that this course requires computer skills and delegates need to have access to a computer/laptop to complete the course. 

Access to a stable internet connection is essential for webinar attendees.  

Classroom-based delegates can hire a laptop if needed. 

MS Word and MS Excel will be used in class and access to a Learner Management System will be given - Moodle, to access exercises and resources. 

Admin staff Inventory Managers Stock Managers

None

Project Managers Risk Managers Line Management

Computer Literacy Managment experience

This course will suit learners in any business unit who are responsible for leading and managing staff. It would also suit any qualifying learner who would like to earn credits towards a qualification. 

It is assumed that learners are competent in:

• Communication at NQF Level 4
• Mathematical Literacy at NQF Level 4
• Computer Literacy at NQF Level 4

This Unit Standard would suit anyone in a management position or who aspires to management or leadership in an organisation. 

It will be particularly useful to learners who are working within the Public Sector, Local Government, commercial or community environment.

It is assumed that learners enrolling for this course are competent in Communication at NQF Level 4.  Evidence of this is required upon enrolment.

This is an accredited course and will suit a team leader in any business unit who is responsible for leading and managing staff.  It would also suit any qualifying learner who would like to earn credits towards the qualification National Certificate in Generic Management, at NQF level 5.

For entry into this course a learner needs to be competent in:

• Communication at NQF Level 4 or equivalent
• Mathematical Literacy at NQF Level 4.

This unit standard is intended for managers in all economic sectors and is suitable for anyone needing an accredited course that covers the fundamentals of finance.

Learners enrolling for this course need to be competent in:

This course will suit learners in any business unit who are responsible for leading and managing staff. It would also suit any qualifying learner who would like to earn credits towards a qualification. 

It is assumed that learners are competent in:

• Communication at NQF Level 4
• Mathematical Literacy at NQF Level 4
• Computer Literacy at NQF Level 4 

This course will suit learners in any business unit who are responsible for leading and managing staff.  It would also suit any qualifying learner who would like to earn credits towards a qualification. 

Learners starting to learn towards this unit standard are proficient in Language, Literacy and Communication, including intrapersonal and interpersonal skills, at NQF level 4.

This course will suit learners in any business unit who are responsible for leading and managing staff.  It would also suit any qualifying learner who would like to earn credits towards a qualification. 

Learners starting to learn towards this unit standard are proficient in Language, Literacy and Communication, including intrapersonal and interpersonal skills, at NQF level 4.

This Unit Standard is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

Learners starting to learn towards this unit standard are proficient in Language, Literacy and Communication, including intrapersonal and interpersonal skills, at NQF level 4.

This course will suit learners in any business unit who are responsible for leading and managing staff.  It would also suit any qualifying learner who would like to earn credits towards a qualification. 

It is assumed that learners are competent in:

Communication at NQF Level 4.

Mathematical Literacy at NQF Level 4.

Computer Literacy at NQF Level 4. 

This course would suit managers in all economic sectors who require an accredited course on managing risk. 

It is assumed that learners who enrol on this course are competent in:

Communication at NQF Level 4.

Mathematical Literacy at NQF Level 4.

Computer Literacy at NQF Level 4.

• Line Managers
• Team Leaders
• Executives

Management experience

This course will suit learners in any business unit who are responsible for leading and managing staff.  It would also suit any qualifying learner who would like to earn credits towards a qualification. 

Any learner embarking on this course is assumed to be competent in:

• Communication at NQF Level 4

• Mathematical Literacy at NQF Level 4

• Computer Literacy at NQF Level 4

Evidence of this is required upon enrollment or opportunities for RPL are available for a learner to demonstrate competence.

This course is intended for new managers, especially those with direct reports, who are responsible for increasing employee motivation and job performance.

None

Internal and External sales consultants, sales staff, customer service agents, managers and all employees of RS Components South Africa and Africa.

This Bootcamp covers the Basic and Advanced MRO training in 3 days, so no prior experience is necessary, although business knoweldge and experience in RS Components is essential.

This course will suit learners in any business unit who are responsible for leading and managing staff.  It would also suit any qualifying learner who would like to earn credits towards a qualification. 

It is assumed that learners are competent in:

• Communication at NQF Level 4.
• Mathematical Literacy at NQF Level 4.
• Computer Literacy at NQF Level 4. 

Anybody

None

This course will suit learners in any business unit who are responsible for leading and managing staff. It would also suit any qualifying learner who would like to earn credits towards a qualification. 

It is assumed that learners are competent in:

• Communication at NQF Level 4
• Mathematical Literacy at NQF Level 4
• Computer Literacy at NQF Level 4

Suitable for all levels of staff and particularly those who already present information in a public setting, but need to take it to the next level.

Computer literacy and familiarity with using PowerPoint is a huge benefit.

Anyone who is interested in the field of project management but who is overwhelmed by the terminology and needs an introduction to the main concepts.

A matric is beneficial especially if you wish to progress to our accredited Project Management Tools and Techniques Course.

No project management experience is necessary.  

Matric level English reading and writing skills.

Anyone who would like to gain an understanding of the fundamentals of Project Management and who requires an accredited course.

No Project Management experience is necessary.

One needs to have communication and numeracy at NQF level 3 (Grade 11) to meet the entry requirements for this course.

Anyone who needs an accredited, NQF aligned and credit bearing short-course on project management that is practical and relevant and trained by an expert.

Ideal for someone new to project management or on a project team who does not have a formal project management qualification, but who needs a grasp of the terminology and methodology of project management in order to effectively participate in a project team. This is a great base course for someone embarking on a career as a project manager or who would like to find out if project management is the path for them.

It is also an excellent refresher course. 

Any work experience is beneficial.  No direct project management experience necessary, although it is beneficial to have been involved in project work.

One must have the knowledge component of the Leading Training Project Management Fundamentals Course in place or have attended the Fundamentals course if you are completely new to project management.  If you are not able to attend this course, please request a pre-reading pack to cover this knowledge component.  

Please note that this course requires computer skills and delegates need to have access to a computer / laptop to complete the course.  Access to a stable internet connection is essential for webinar attendees.   Classroom based delegates can hire a laptop if needed.  MS Word and MS Excel will be used in class and access to a Learner Mangement System will be given - Moodle, to access exercises and resources. 

This course will suit learners in any business unit who are responsible for leading and managing staff. It would also suit any qualifying learner who would like to earn credits towards a qualification. 

It is assumed that learners are competent in:

• Communication at NQF Level 4
• Mathematical Literacy at NQF Level 4
• Computer Literacy at NQF Level 4 

This course will suit learners in any business organisation who are involved in planning, managing, and/or implementing training and development within organisations. It would also suit any qualifying learner who would like to earn credits towards a qualification. 

It is assumed that people starting to learn towards this Unit Standard are competent in Communication at NQF Level 4. 

It is assumed that learners are competent in:

• Communication at NQF Level 4
  
  
• Mathematical Literacy at NQF Level 4
  
  
• Computer Literacy at NQF Level 4 

This course targets anyone in public service wanting to learn how to comply with PFMA legislation.

None

Anyone who interacts with people as a leader or manager and who would want to understand how to communicate and lead effectively. 

Anyone who needs an accredited course in relationship management, that builds to a qualification.

• Communication at NQF Level 4.

• Mathematical Literacy at NQF Level 4.

Business owners, managers

This course is for everyone who wants greater insight into how people operate socially and the WHY behind emotionally-charged behaviour. It is particularly useful to people who need to influence others for example leaders, team members, facilitators, HR professionals and sales professionals.

Computer literacy helpful as resources are accessed via the Internet.

This course is intended for managers or aspiring managers in all economic sectors and fields.

These managers would typically be second-level managers such as heads of department, section heads, or divisional heads, who may have more than one team reporting to them or anyone new to managing or leading a team.

Learning Assumed To Be In Place And Recognition Of Prior Learning:

It is assumed that people learning towards this Unit Standard are competent in:

• Communication at NQF level 4.
• Computer Literacy at NQF level 4.

Your certified matric or equivalent certificate will be required.

This course would suit someone who is working who supervises a team in a work environment and who would like to earn credits on the NQF by achieving the outcomes of this course through assessment.

It is assumed that people starting to learn towards these unit standards are able to:

• be competent in Communication and Mathematical Literacy at NQF Level 3.
• function on basic industry and business knowledge
• interpret basic workflow principles
• schedule activities
• apply basic quality control principles

New and experienced managers wanting to improve their leadership skills. Anyone who does not require an accredited course. This would suit anyone currently in management or preparing to join a management team.

Business experience dealing with teams is essential and some leadership experience would be beneficial.  

This course would suit anyone new to supervising or who is being groomed for a supervisory position.  It is also an essential course for anyone who has been supervising for a while and who needs some new tools and handles to do the job better.

Work experience in teams is essential to understand the dynamics of what takes place in groups in the workplace.  A good grasp of business English, both spoken and written is helpful, at about a minimum of Grade 11 level, although the concepts can be adapted for a technical audience utilizing plain and simple language. 

The intended audience is anyone in a work environment who has areas of responsibility in a department and who needs to schedule and plan tasks.

This course will suit a person needing an accredited time management course and who would like to build up credits towards a full qualification on the NQF.

Learners should be competent in Communication and Mathematical Literacy at NQF Level 3 (Grade 11). Proof of this would need to be provided upon enrolment.

Anybody who writes proposals or reports for business would benefit from this course.

This would suit admin and salespeople, supervisors, and junior managers in non-technical environments.

Document formatting knowledge or MS Word experience. This is a computer-based course. Please let your sales representative know if you are not able to bring your own laptop with. A computer can be hired for you to use at an additional cost.