Leading Training Articles

Cyber Security Awareness: Think You're Too Small for a Cyber Attack?

Andrew Badham - 2025-10-06 14:17:10

In today’s hyper-connected world, cybersecurity is no longer just an IT concern—it’s a business imperative. While headlines often spotlight breaches at major corporations, the reality is that small and medium-sized businesses (SMBs) are increasingly in the crosshairs of cybercriminals. Why SMBs Are Prime Targets Hackers aren’t always looking for the biggest fish. In fact, smaller businesses often present easier opportunities. Limited budgets, outdated systems, and a l... Read more

Beyond Chatbots: Building Conversational User Interfaces

Mark Badham - 2025-04-30 16:37:15

Beyond Chatbots: Building Conversational User Interfaces The widespread availability of Large Language Models (LLMs), has made building Conversational User Interfaces (CUIs) possible for just about any application. CUIs allow people to interact with machines through natural, human-like dialogue . Think of it as talking or chatting with software rather than clicking through menus and buttons. In many ways, CUIs represent the next significant leap forward in user interaction, coming... Read more

So what is Skills Development?

Kerrin Badham - 2025-04-17 11:50:48

Apart from the obvious, literal answer, in the South African landscape, Skills Development is a loaded term and means a lot. Let me break it down for you. Historically, South Africa entered our new democracy in 1994 with some major skills deficits, and these affected previously disadvantaged population groups such as black, coloured and Indian people, who together make up a substantial segment of the population. There was an urgent need to assist and upskill people to enter the job... Read more

How Do Interruptions Affect Our Situational Awareness?

Andrew Badham - 2024-11-26 15:53:32

We know interruptions can have an impact on our focus, but how does it impact our situational awareness? Situational awareness is important when you have multiple potential tasks and you need to quickly decide which one needs your urgent attention. Air traffic controllers need this more than most people, which is why this study published in November 2024, wanted to know how interruptions affected their situational awareness. As you can imagine, interruptions severely affected their situationa... Read more

To Abbr. or not to Abbreviate: Should We Use Them and How do They Affect Our Business Writing?

Andrew Badham - 2024-11-19 13:55:00

To abbr. or not to abbreviate. The communication of our digital world is heavily based around texting, and we need to understand how the way we communicate with each other impacts our relationships. This study, published in October 2024, wanted to find out how using abbreviations might impact how sincere a sender looks and how likely a receiver is to respond. Through a combination of surveys, field and lab studies and even archival conversations from Tinder, they found that abbreviations make... Read more