Office Admin Training Courses

SAA

Skills for the Administrative Assistant Training Course

This workshop will help participants:

• Understand the importance of professional presence on the job.
• Learn how to self-manage to become more effective and efficient.
• Improve their communications skills, including listening, questioning, and being more assertive.
• Increase their effectiveness in recognizing and managing conflict, and dealing with difficult people.

Who Should attend?
Administrative assistants, office admin clerks etc

Prerequisites:

Duration:
1 Day

TMTW

The Minute-Taker's Workshop Training Course

If people can't remember or agree on what actually occurred at a meeting, how can the group effectively accomplish its objectives? This workshop will enable participants to understand their role as a minute taker and the best techniques for producing minutes that include all the essential information needed.

Specific learning objectives include:

• Recognize the importance of minute-taking.
• Develop key minute-taking skills, including listening skills, critical thinking, and organization.
• Be able to remedy many of the complaints that beset minute-takers.
• Be able to write minutes that are suitable for formal meetings, semi-formal meetings, and action minutes.
• Be an efficient minute-taker in any type of meeting.
• Be able to prepare and maintain a minute book.

Who Should attend?
Any individual wishing to spice up his / her skills in taking minutes

Prerequisites:

Duration:
1 Day

Admin_BC

Administrator Bootcamp Training Course

The Administrator Bootcamp is a course for school-leavers wanting to be trained in the basic skills needed to be an effective Junior Office Administrator.

This course covers basic computer skills, simple admin task skills, telephone etiquette, message taking, and general professional office conduct.

Who Should attend?
School-leavers who need skills to be able to start with admin jobs.

Prerequisites:
Completed high school

Duration:
5 Days