Human Resources Training Courses

EDRMPR

Employee Dispute Resolution: Mediation through Peer Review Training Course

This one-day course will help you teach participants:

• What the peer review process is
• How employees file grievances and how management should respond
• How a facilitator and a panel is chosen
• What is involved in the hearing process, from preliminary meetings to the hearing itself, to the decision process
• What responsibilities and powers a panel should have
• Questioning techniques
• Why peer review panels fail and how to avoid those pitfalls

This course is intended to offer participants a general overview of the peer review process. Participants should be encouraged to customize the process and its application for their organization.

Who Should attend?
Managers, business owners & HR Personnel

Prerequisites:

Duration:
1 Day

HSBIT

Hiring for Success: Behavioral Interviewing Techniques Training Course

This two-day course will help you teach participants how to:

• Analyze the costs incurred by an organization when a wrong hiring decision is made
• Develop a fair and consistent interviewing process for selecting employees
• Prepare better job advertisements and use a variety of markets
• Develop a job analysis and position profile
• Use traditional, behavioral, achievement oriented, holistic, and situational (critical incident technique) interview questions
• Enhance their communication skills
• Effectively interview difficult applicants
• Check references more effectively
• Understand the basic employment and human rights laws that can affect the hiring process

Who Should attend?
Business owners, managers and HR personnel

Prerequisites:

Duration:
1 Day

HRTHRNHRM

Human Resources Training: HR for the Non-HR Manager Training Course

This three-day workshop will help you teach participants:

• The latest trends in the human resource field and the changing role of the human resource professional
• How to write job specifications and identify core competencies
• Methods of finding, selecting, and keeping the best people using behavioral description interviewing techniques
• How to get employees off to a good start
• How to deal with compensation and benefits
• How to maintain healthy employee relations
• How to make performance appraisals a cooperative process

Who Should attend?
HR Managers, HR personnel, Company Owners and managers

Prerequisites:

Duration:
1 Day

OTERSOP

Onboarding: The Essential Rules for Successful Onboarding Training Course

You can greatly increase the likelihood that a new employee will stay with you by implementing a well-designed onboarding program that will guide the employee through their first months with the company. This two-day workshop will explore the benefits of onboarding, show you how to design an onboarding framework, give you ways to customize the program for different audiences (including managers and executives), and demonstrate how to measure results from the program.

(Statistics from a 2007 study by the Wynhurst Group)

Who Should attend?
Business owners, managers and HR personnel

Prerequisites:

Duration:
1 Day

OHGEOGS

Orientation Handbook: Getting Employees Off to a Good Start Training Course

A thoughtful new employee orientation program, coupled with an employee handbook that communicates workplace policies, can reduce turnover and save your organization thousands of dollars. Whether your company has two employees or a thousand employees, don't leave employee retention to chance. Give them what they need to feel welcome, know why they were hired, and know how to do the job.

Learning objectives for participants include:

• Understand how important an orientation program is to an organization.
• Identify the role of the human resource department in the orientation program.
• Recognize how the commitment curve affects both new employees and their managers.
• Know what companies can do to deliver their promise to new employees.
• Determine the critical elements of effective employee training.
• Establish the importance of having an employee handbook for new and long-term employees.

Who Should attend?
Business owners, managers, HR personnel

Prerequisites:

Duration:
1 Day

PMMEP

Performance Management: Managing Employee Performance Training Course

Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best? This one-day workshop will help you teach participants some ways of achieving those tasks, including:

• Tools to help employees set and achieve goals.
• A three-phase model that will help participants prepare employees for peak performance, activate their inner motivation, and evaluate their skills.
• Motivational tools and techniques.
• Coaching methods and skills.

Who Should attend?
Business owners, managers and HR personnel

Prerequisites:

Duration:
1 Day

TBDHPT

Team Building:Developing High Performance Teams Training Course

This three-day workshop will help you teach participants how to:

• Identify different types of teams
• Build teamwork by recognizing and tapping into the twelve characteristics of an effective team
• Promote trust and rapport by exploring their team player style and how it impacts group dynamics
• Recognize the key elements that move a team from involvement to empowerment and how to give these elements to their team
• Develop strategies for dealing with team conflict and common situations
• Use action planning and analysis tools to help their team perform better

Who Should attend?
Business owners, managers, HR personnel

Prerequisites:

Duration:
1 Day

TTTEPH

Tough Topics: Talking to Employees about Personal Hygiene Training Course

This one-day workshop has two major themes. First, we'll give participants a framework for having those tough conversations. We'll also give participants some guidelines for customizing that framework for their organization. Then, we'll look at some common tough conversations that come up, including body odor, flatulence, poor clothing and hair decisions, and bad breath. At the end of the workshop participants will have a chance to role play a tough situation. They will walk away well prepared for any kind of challenging conversation.

Who Should attend?
Business owners, managers and HR personnel

Prerequisites:

Duration:
1 Day

CEPR

Conducting Effective Performance Reviews Training Course

This three-day workshop will help you teach participants:

• The importance of having a performance review process
• How to work with employees to set performance standards and goals
• Skills in giving feedback, listening, and asking questions
• A proven interview process
• How to make the performance review legally defensible

Who Should attend?
Business owners, managers, HR personnel

Prerequisites:
None

Duration:
3 Days

CTNTMP

Creating a Top Notch Talent Management Program Training Course

Organizations recognize that they do better business when their people are engaged, motivated, and yes, talented. Having the right people in place at the right time is a key aspect to continued growth, success, or even just stability. This course will provide you with just what it takes to have the right people ready. It will help you create a program to measure the talents of your people and how to help them grow in preparation for the future. It will also help you support and grow your organization by teaching you how to apply the most current research and adapt your organization to the ever-changing marketplaces.

This one-day workshop will help you teach participants how to:

• Apply the multifaceted aspects of talent management in their own organizations
• Describe the skills required to manage high potential candidates
• Recognize and foster talent within an organization
• Explain the principles of competency based management
• Use the language for talent management

Who Should attend?
HR personnel, managers, business owners

Prerequisites:

Duration:
1 Day

DYTP

Developing Your Training Program Training Course

This two-day seminar is designed for a trainer who wants to develop training programs that are meaningful, practical, and will benefit both trainees and the organizations they work for.

This two day workshop will help you teach participants how to:

• Describe the essential elements of a training program
• Apply different methodologies to program design
• Prepare, research, and deliver strong content
• Use an instructional model
• Create a training program proposal

Who Should attend?
Trainers and course developers

Prerequisites:

Duration:
2 Days