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Details
The situations and events that we deal with in our daily personal and work lives are complex, yet our thinking is often biased and simplistic. By adopting new ways of thinking that are more in tune with our adaptive, nonlinear world, we can achieve increased effectiveness and success in nearly all domains. In this course, learn the basic tenets of systems thinking, a more sophisticated way of looking at problems and organizing your thoughts. We layout what systems thinking is, why it’s valuable, and how to do it: Learn all about the power of mapping in systems thinking and get examples of its real-life applications. Plus, learn how systems thinking can even help you boost your emotional intelligence. Deepen your understanding of the what, why, and how of systems thinking Explore the root of complex ideas and wicked problems Learn to structure information with systems logic Includes skills course and real-world case application
Learning Objectives for Systems Thinking 101
- Use USBISP paradigm of systems thinking (Understand the System Before Identifying or Solving the Problem).
- Can distinguish between and relate Systems Thinking (ST), Systems Mapping (SM) and Systems Leadership (SL).
- Identify the elements (simple rules, agents, interaction effects, emergent property) of Complex Adaptive Systems (CAS).
- Articulate how Systems Thinking (DSRP) is foundational to the “8 types of thinking.”
- Articulate the relationship between a global list of human crises and the root crisis (a thinking crisis).
- Articulate the 4 ways that DSRP is foundational to Emotional Intelligence (EQ) and Analytical Intelligence (IQ).
- Articulate the mismatch between Volatile, Uncertain, Complex, and Adaptive (VUCA) and Linear, Anthropocentric, Mechanistic, and Ordered (LAMO) and why it’s important.
- Recognize names and use cases of the top systems models and approaches (i.e., The 4 Waves of Systems Thinking).
- Demonstrate ability to predict behaviour/action from mental models and reverse-engineer behaviour/action to mental models.
- Using DSRP verbal and/or visual language, spontaneously reify mental models using pen and paper drawings or objects.
- Decipher real-world scenarios using the Systems Thinking Iceberg model.
- Decipher real-world scenarios using the Systems Thinking Loop model.
- Decipher real-world scenarios using the Systems Thinking mental model = information + thinking (m=i+t) model.
- Commit to memory the DSRP Thinking Structures and their Elements.
- Using the DSRP Thinking Structures and their Elements to verbally express your thinking.
Delivery Methods
Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of six delegates. We remain committed to offering training that is fast, focused and effective.
Audience
- Managers
- Leaders
- Engineers
- System Architects
- Business Analyts
Pre-Requisites
None
Course Outline / Curriculum
Section 1 Welcome
Unit 1 Welcome to STMS 101
Section 2 The Root of Wicked Problems
Unit 2 The Root Crisis
Unit 3 The Thinker vs. The Doer
Unit 4 Wicked Problems
Section 3 Systems Thinking
Unit 5 What is systems thinking?
Unit 6 Mental Models
Unit 7 Systems Thinking is a CAS
Unit 8 Inside a CAS Activity Completion
Unit 9 Democratizing Systems Thinking
Section 4 Understanding DSRP
Unit 10 Intro to Simple Rules of Systems Thinking Let's Map!
Unit 11 Making Distinctions Let's Map! Distinctions Activity Completion
Unit 12 Deconstructing Part-Whole Systems Let's Map! Systems Activity Completion
Unit 13 Relating Ideas Let's Map! Relationships Activity Completion
Unit 14 Taking Perspectives Let's Map! Perspectives Activity Completion
Unit 15 Mix and Match D,S,R, and P
Unit 16 Bringing It All Together
Section 5 Tools for Systems Thinkers
Unit 17 Visual and Tactile Tools
Unit 18 Cognitive Grammar Let's Map! Information and Structure
Unit 19 Cognitive Jigs
Unit 20 Creating New Cognitive Jigs Let's Map! Cognitive Jigs
Section 6 GE Case Study (or case study selected by client)
Unit 21 Introduction to GE Case Study
Unit 22 Engineering and Epiphany
Unit 23 Contrasting the Engineer and Child Perspectives Activity Completion
Unit 24 Exploration of New Perspectives Activity Completion
Unit 25 The Creation of the GE Adventure Series Activity Completion
Unit 26 Impact of GE Healthcare's Adventure Series Activity Completion
Unit 27 Conclusion of GE Case Study Activity Completion
Unit 28 Course Feedback Activity Completion
Unit 29 Course Wrap Up