Amazing instructor and very informative
I have had access to powerbi however no knowledge on how to build dashboards, Lawerance has been amazing, and I have learnt a lot.
I enjoyed Andrew's engaging examples and his ability to keep the course on track despite the distractions and challenge of coordinating a group of people with varying backgrounds and ideas.
I would like to appreciate the facilitator Kerrin for the great work in facilitating this session, it was very clear, set to time and everything was explained in details and got us to introspect as well from our side as leaders. I would definitely need her to facilitate me next time
leading training exceeded our expectation very informative and eye-opening training
One of the most valuable practical applications I gained from this course is understanding the recovery process when dealing with a difficult or angry client. Learning how the brain responds to stress has helped me develop better strategies to remain calm and composed in high-pressure situations. For example, when handling an upset client at work, I can apply techniques such as active listening to acknowledge their concerns, controlled breathing to manage my own stress response, and empathetic communication to de-escalate the situation. Understanding that an angry client is often reacting from a place of frustration rather than personal hostility allows me to stay professional and focused on finding a solution. By implementing these strategies, I can turn a negative interaction into a positive resolution, improving both client satisfaction and my ability to handle workplace challenges effectively.
Bestmed signed me up for this training but will definitely recommend as the course content is relevant and helpful.
I like everything especially the friendlyness. The material is well organized and laid out.
The sessions with Andrew Badham were truly outstanding. The interactive approach kept me engaged throughout and I actually learnt more by being challenged to answer questions than I would have from just listening. The way he delivered the content was clear, easy to follow, and never overwhelming. It was one of the most solid and enjoyable learning experiences I’ve had.
It is very practical, my attention was kept, and I think it is a good course to improve my skills
Very interactive.
Building tomorrow leaders on the work place leadership
The facilitator was bery engaging which helped us understand the subject more easily and he was usong simple language
Communication skill stand out for me, because I will be able to handle different kinds of situations better.
I love how the facilitator ensured engagement with the participants and always allowed time for questions. The course was very practical, I felt it was more on real life activities
The patience and passion of the Facilitator is unmatched.
I was recommended to Leading Edge by a colleague. I was very impressed by the course content, as I expected to learn some basics, but was met with a lot more thorough and helpful content than I thought I would. Even though it was a webinar, the session was very engaging, the presenter kept a good pace and everything ran very smoothly. Thank you for the great session.
The facilitator was asking us all the time and did not leave us
I appreciated the facilitator's flexiblity to accommodate our needs and challenges. She kept us all engaged even though it was a virtual session. we learned practical things we can immdetialy use in our training.
He is a good presenter who allows engagement
yes, Andrew was a fantastic facilitator and very helpful
I enjoyed the training with Andrew! He's very engaging and compassionate. Learning from him was easy and felt organic. Keep it up Andrew!!! :)
The training improve the level of knowledge which helps to improve the performance in the team.
I think overall, the training experience was excellent. I do not have any regrets.
Leading training did an amazing job with our training. She was professional, efficient, and exceeded my expectations more especially her explanation into details and her examples makes me understand more. I highly recommend them. I
That I had to learn a lot of new and interesting ways o how to utilize excel
Very insightful and impactful
I am happy to have been given the opportunity to be part of this course , it was detailed and had alot of good and practical examples . Our trainer was just absolutely fantastic, thank you .
Andrew made the training very interactive and practical. Each session was very interesting and helpful especially in my day-to-day interactions with clients and family. Thank you to Andrew for an absolutely amazing training .
I liked how the trainer was making sure that everyone understands what he was teaching
I enjoyed how the training was not rigid, the trainer allowed discussion and broader conversations around the subject matter.
Excellent and interactive training session
the interaction and knowledge of the facilitator was outstanding
I liked the interaction received from facilitator
very knowledgably and keep the group active. Very impressed with Andrew.
Our trainer was Lawrence Maoka. He's professional, his content is well paced and he's knowledgeable about the subject. He's able to answer questions outside of the structure of the course on beat. Would definitely recommend him and looking forward to more training facilitated by him.
Lawrence was very helpful and informative, he was also patient and informative
What I liked about the training is that it included proposal writing which is essential for the work that I do.
Very informative and very well carried out. Definitely joining more.
in the last 2 trainings, I learnt alot. The trainers were excellent and i feel i can carry this in to my daily work. I also struggled with background and theory and this really helped.
Leading Training has been granted accreditation as a Skills Development Provider, number 07-QCTO/SDP151124142716 for the following programmes:
Leading Training has been granted programme approval, number ETDPS011181 for the following programmes:
Leading Training has been granted programme approval from Services SETA for the delivery of the following learning programmes: