Customer Testimonials
Cambridge Assessment International Education
Friendly staff, knowledgeable trainers.
Amrod Corporate Solutions (Pty) Ltd
This training was reall
Gauteng Provincial Treasury
Learning Edge has friendly people that are understanding and patient, they are people that will help you before and during the training so that you don't get left behind.
Metropolitan Health Corporate
One of the most valuable practical applications I gained from this course is understanding the recovery process when dealing with a difficult or angry client. Learning how the brain responds to stress has helped me develop better strategies to remain calm and composed in high-pressure situations.
For example, when handling an upset client at work, I can apply techniques such as active listening to acknowledge their concerns, controlled breathing to manage my own stress response, and empathetic communication to de-escalate the situation. Understanding that an angry client is often reacting from a place of frustration rather than personal hostility allows me to stay professional and focused on finding a solution. By implementing these strategies, I can turn a negative interaction into a positive resolution, improving both client satisfaction and my ability to handle workplace challenges effectively.
Amrod Corporate Solutions (Pty) Ltd
It was very interactive and enjoyable
Alexander Forbes Group Services (Pty) Ltd
I chose Leading Edge because I have used the vendor previously and very happy with the overall experience, from admin to course content.
Ryan's approach to training is undoubtedly commendable, building from the foundation up. Thank you, Ryan! I think my review to the left more than expresses how thankful I am to have attended this course under Ryan.
Finexfin Services (PTY) Ltd
I liked the training that I can use in any field, and it helped me think differently about difficult situations. I liked the presenter, he was friendly and not intimidating.
NinetyOne SA (Pty) Ltd
I liked that it was informative and helpful especially because I will be dealing with clients in client services
The Revenue Services Lesotho (RSL)
Very good in managing virtual training with in-person support.
Investec
I was referred to Leading Edge, I loved how professional it was all handled from booking to end of course. Thank you Ryan.
Easigas (Pty) Ltd
Flexible and sufficient content explaining the learning outcomes.
Rich Products Corporation Africa
I liked the fact that it was informal and interactive. We could all participate in all activities.
ACG Fruit (Pty) Ltd
Course provided a lot of valuable information and suggestions on how to handle some difficult situations in the workplace. Thank you
SA WEATHER SERVICE
This is just my first time and the experience was great.
NinetyOne SA (Pty) Ltd
Excellent course.
Alexander Forbes Group Services (Pty) Ltd
I chose Leading Edge because the platform allows for free/immediate/ongoing interaction between the trainer and attendees (it's not classroom style).
Another reason would be the LMS system...with access to the training and other reference material.
Macmillan Education South Africa (Pty) Ltd
I am very satisfied with the course material. The trainer, Andrew Badham, had a great pace and was very clear and audible.
Marara Pharmacy
Training was very informative. I learnt about how to manage and regulate my emotions in different situations.
United Exports South Africa (Pty) Ltd
A star for Lawrence for being patient with the group. And time management was on point. We have covered everything in the time frame. So thank you.
Pact World
Lawrence is a wonderful trainer with the greatest patience. I would gladly recommend this course and company to anyone who needs a refresher training or new training in Excel.
Nkgwete IT Solutions
What I liked about the Leading Edge is that the trainer was well prepared, knowing exactly what he was teaching us. The course was practical and the trainer liked everyone to be involved and participates in every tasks and is was what I liked about the training. I chose Leading Edge because it boost my working skills and how I can improve my skills.
Bestmed Medical Scheme
the training was very helpful.
Legal Practice Council
The instructor is great.
Personal Trust
Ryan is a patient and knowledgeable guy who can boil complex subjects down to very practical examples.
Dynamic Build Systems
I liked the training as it was very engaging and there were certain aspects that I now learned that can be implemented into my life
UNISA (University of South Africa)
Thank you for the training, it was indeed educational
National Film & Video Foundation
Great presenter
Steyn City Properties Proprietary Limited
The most valuable aspect of the course was the focus on practical application and the relaxed, conversational tone we can use in written communication.
Lodox Systems (Pty) Ltd
Thank you for the training and points for improvement during the course.
AECI Mining Explosives
I was impressed with Andrew and with the way he captivates the audience
Unique Ventilation & Support Systems
Happy to share that it was very beneficial and positive
Volkswagen Customer Interaction Centre- Quest
Michelle will help you until you know what you need to do. I like that about her. She is always present and energetic. She has a great presence. This is difficult to achieve on teams but she has it in abundance.
Paycorp Group
Trainer was excellent!
Gauteng Provincial Treasury
I think overall, the training experience was excellent. I do not have any regrets.
psira
Michelle Victor is very helpful and a good facilitaor
Bank of Namibia
The facilitator was calm, caring, and she constantly asked us if we understood what was covered. She also engaged us and allowed us to share our experiences. All this i found valuable. The course content is very relevant as it made us realize were we are lacking and how to improve.
Alexander Forbes
in the last 2 trainings, I learnt alot. The trainers were excellent and i feel i can carry this in to my daily work. I also struggled with background and theory and this really helped.
Gauteng Provincial Treasury
what i liked about the training was the level of patience the trainer had in term of explaining the contents very well
Amrod Corporate Solutions (Pty) Ltd
i loved this course, i learned alot. very intersting and made me see things from a different point of view
United Exports South Africa (Pty) Ltd
I learned how to Identify goals and objectives of the inventory management.
calculating safety stock, reorder points and order quantities.
applying these skills to the company will minimize the unnecessary costs.
I am really interested in this training because the role that I have is familiar with inventory management .
