Customer Testimonials
Metropolitan Health Corporate
One of the most valuable practical applications I gained from this course is understanding the recovery process when dealing with a difficult or angry client. Learning how the brain responds to stress has helped me develop better strategies to remain calm and composed in high-pressure situations.
For example, when handling an upset client at work, I can apply techniques such as active listening to acknowledge their concerns, controlled breathing to manage my own stress response, and empathetic communication to de-escalate the situation. Understanding that an angry client is often reacting from a place of frustration rather than personal hostility allows me to stay professional and focused on finding a solution. By implementing these strategies, I can turn a negative interaction into a positive resolution, improving both client satisfaction and my ability to handle workplace challenges effectively.
Manholes 4 Africa
Andrew was easy to follow, knew his subject matter very well and made us feel relaxed and enjoyed the course.
Adapt Global
Really enjoyed the way in which Andrew Badham facilitates the training will explained and great interaction with the students.
Tiger Brands
Training was very effective, well - paced and easy to follow through the navigation of the course.
Lawrence is an excellent trainer and would highly recommend him to anyone interested in a Power BI Course.
Cartrack Pty Ltd
Fantastic! I really enjoyed this AI course, it definitely broadened my horizons in the new world of AI
Nandos Services (Pty) Ltd
Great knowledge of the program
Moove Vehicle SA Limited
Not at the moment
Nanotronika (Pty) Ltd
Fantastic course indeed
Amrod Corporate Solutions (Pty) Ltd
It was very interactive and enjoyable
De Beers Sightholder Sales South Africa (Pty) Ltd
Very professional and always willing to assist when booking training
World Vision International
I really liked the procedure used on the selection using colours and the insertion of dynamic tables.
Cambridge Assessment International Education
Friendly staff, knowledgeable trainers.
Tronox KZN Sands
Lawrence is an exceptional knowledgeable trainer,
Amrod Corporate Solutions (Pty) Ltd
the training was kept interesting, there was a lot of information shared on how to control and read others' emotions how to deal with certain negativity, also how to improve the way we think, feel and react
Medihelp Medical Scheme
No, words are not my strong point ;-)
The course was presented very well and we've enjoyed learning.
Bestmed Medical Scheme
The sessions with Andrew Badham were truly outstanding. The interactive approach kept me engaged throughout and I actually learnt more by being challenged to answer questions than I would have from just listening. The way he delivered the content was clear, easy to follow, and never overwhelming. It was one of the most solid and enjoyable learning experiences I’ve had.
psira
I like the energy from the facilitator, you can sleep helps you to think out of the spot I have also improved on my thinking ability and ready to manage and plan my time effectively ,i relly enjoyed
Pact World
I will never regrate spending every second or taking this opportunity to learn with you.
Thank you.
South Africa Partners
It was my first time in this kind of training but i can easly say im confident to go make a change in my reports.
NinetyOne SA (Pty) Ltd
Was very interesting content and Lawrence led the class expertly and was very approachable.
Doctors Without Borders (MSF) Southern Africa
The facilitator made everything simple,she used simple terms for us to understand and used practical examples.
Moove Vehicle SA Limited
Amazing instructor and very informative
Gauteng Growth and Development Agency
training is satisfactory. instructor knows the content very well and is an industry expert
Cox
I would for sure recommend this course. Very well represented!
Amrod Corporate Solutions (Pty) Ltd
Andrew was brilliant and held my attention through at the class, he explained well adn expressed himself in a great manner. Andrew was very Warm, welcoming and calming creating good energy throughout the course. Explained well and I Loved Andrews actions and personality when giving examples and explaining.
United Exports South Africa (Pty) Ltd
I advise everyone to go for this course, its worth it. Lawrence does really explains until you get it right, and he really makes sure everyone understands.
Momentum Health Solutions (Pty) Ltd
This training was incredibly insightful and practical! It has given me the tools to provide excellent customer service and handle challenges with confidence.
Sage South Africa (Pty) Ltd
I like the fact that we still have access to the videos and database to work through some of the exercises. Our other team R2R went on this training & they suggested we go on the course so that we become self reliant in pulling our own reports.
Tshimedzwa Development Centre Pty Ltd
I have had access to powerbi however no knowledge on how to build dashboards, Lawerance has been amazing, and I have learnt a lot.
Schaeffler South Africa (Pty) Ltd
Favourite part was learning how to convert data into a table as well choosecols functions that will come in very handy on my day-today.
Els For Autism, South Africa
Andrew is an incredible trainer and we as a team learnt so much from this program.
Thank you so much for the session
Steyn City Properties Proprietary Limited
FANTASTIC CPD
World Vision International
The methodology used by the trainer is very professional and enabled us to master the material covered in this course.
TRAMONTINA AFRICA (PTY) LTD
The trainer was very very patient and knowledgeable. Whatever question the students had was answered with a solution.
The course was very informative and interactive , I definitely enjoyed taking my course with Leading Edge.
Amrod Corporate Solutions (Pty) Ltd
Very interactive. Not one sided.
National Credit Regulator
I'm thoroughly impressed with the course content, structure, and facilitation. The instructor's expertise and enthusiasm made complex topics engaging and accessible. The interactive elements and opportunities for feedback were invaluable. I've already applied the skills and knowledge gained from this course to my work, and I'm confident it will have a lasting impact on my professional development. Highly recommended
SAICB
I have learnt a lot from the past three days.
These new skills accquired will definately help for my career.
Multichoice Technical Operations (Pty) Ltd
The instructor paid attention to each student in the course to cater where support was needed.
DTBSA (Pty) Ltd
The course really shared insight as this skills gained here is for everyday life scenarios and situations, brings to light certain thing to consider in a any engagement.
Xperien (PTY) Ltd
The importance of inventory as it needs to be done properly
