I like the fact that we still have access to the videos and database to work through some of the exercises. Our other team R2R went on this training & they suggested we go on the course so that we become self reliant in pulling our own reports.
I will never regrate spending every second or taking this opportunity to learn with you. Thank you.
Favourite part was learning how to convert data into a table as well choosecols functions that will come in very handy on my day-today.
A star for Lawrence for being patient with the group. And time management was on point. We have covered everything in the time frame. So thank you.
Very professional and always willing to assist when booking training
Trainer was chosen on my behalf, but personally I have found the interactive nature of the training very helpful, so no suggestions for improvement based on day 1
It reminded me why I do what I do and how I can do it effectively to meet the business objectives and meeting most of client's expectations.
The training was expectational! The materials offered will help me in my dailys as all the queries are clearly explained in the manual. I thoroughly enjoyed the studying even though the exercise were challenging at times requiring deep thinking. Thank you Ryan
It was amazing. The instructor was not intimidating and patiently answered all our questions.
the training was kept interesting, there was a lot of information shared on how to control and read others' emotions how to deal with certain negativity, also how to improve the way we think, feel and react
The trainers are very informed about the content
It helped for the Reports
Can't wait to start employing these techniques actively. I liked the practical examples
For me it was an eye opener as my Excel knowledge was limited.
I thoroughly enjoyed the 3-day course. It was very practical and interactive. Ryan always ensured that everyone was on the same track and understood the content thoroughly before moving onto the next session.
The training was incredibly informative, providing valuable skills and knowledge that can be easily implemented from its framework.
Engaging and held my attention. Very informative.
The methodology used by the trainer is very professional and enabled us to master the material covered in this course.
Trainer was very knowledgeable. Training was interactive and practical.
Andrew was great. Clear and concise and patient.
Leading Training does engaging and thorough online courses. It creates a thought process and engagements. Andrew Badham is a fantastic presenter of the workshop.
The Course was informative and very educational for me as an employee. I now feel equipped on how to navigate these types of cases.
Yes, Andrew must be the face of Leading Training and the voice of the videos to train people online
I enjoyed that it was very interactive and interesting. I also think it was eye opening and educational. I would definitely recommend this to everyone working in a customer service field even the people that are not, just in your daily interactions. Very beneficial :)
I liked the way you presented the course without being biased.
None at this stage.
The two-day session was very informative and was presented in an entertaining yet professional manner. My attention was grabbed from the start!
The content was clear, practical, and directly applicable to real workplace challenges.
Thank you for the training and points for improvement during the course.
All questions were answered and my interests and objectives were met.
Leading Edge gave me a better and in depth understanding of what Microsoft Excel is and what it can do.
I liked that it was informative and helpful especially because I will be dealing with clients in client services
I liked how the facilitator had practical examples
I did not pick this course but I have had a great session. Thanks
Great knowledge about the subject and other subjects as well, impressed me.
Khodani is an excellent trainer. She is patient and really helps makes a difficult topic understandable.
Andrew is an incredible trainer and we as a team learnt so much from this program. Thank you so much for the session
I loved the training content, the trainer and the overall training experience. the trainer was very insightful and patient, willing to help when you get stuck. The content was perfect, I was always engaged and I cant wait to use these tools on the job.
It was a very interesting session, very informative and insightful. Definitely worth itand would recommend it to anyone who is interested in bettering themselves and wants to grow.
Andrew was a great facilitator of the course, also very knowledgeable on the different aspects of Design Thinking, he also kept us engaged throughout the course.
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Leading Training has been granted programme approval, number ETDPS011181 for the following programmes:
Leading Training has been granted programme approval from Services SETA for the delivery of the following learning programmes: