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If people can't remember or agree on what actually occurred at a meeting, how can the group effectively accomplish its objectives? This workshop will enable participants to understand their role as a minute taker and the best techniques for producing minutes that include all the essential information needed.

Specific learning objectives include:

  • Recognize the importance of minute-taking.
  • Develop key minute-taking skills, including listening skills, critical thinking, and organization.
  • Be able to remedy many of the complaints that beset minute-takers.
  • Be able to write minutes that are suitable for formal meetings, semi-formal meetings, and action minutes.
  • Be an efficient minute-taker in any type of meeting.
  • Be able to prepare and maintain a minute book.


$229.90 If you are currently resident in South Africa you will need to pay VAT at 15%.


1 Day


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Prices have changed from 1 March 2018. Information may change without notice.

Delivery Method

Instructor Led classroom based training. Scheduled classes are normally held in Woodmead - near to Sandton in Johannesburg, Gauteng, South Africa. Stationary and textbook included. Refreshments, including 2 tea breaks and a cooked meal for lunch are provided for full time courses. Contact hours are between 9am to 4pm.


Any individual wishing to spice up his / her skills in taking minutes


Course Outline / Curriculum

You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

  • The Role of a Minute Taker
    • To begin, participants will discuss the role of a minute taker. They will also explore common problems and solutions in small groups.
  • The Skills of a Minute Taker
    • Next, participants will learn about the three key skills that a minute taker must have: an ability to listen, critical thinking skills, and good organization techniques.
  • Meeting Agreements
    • This session will discuss meeting agreements and give participants three templates to take away and customize.
  • Styles of Minutes
    • During this session, participants will look at samples of three types of minutes: formal, informal, and action.
  • What Do I Record?
    • Next, participants will learn what to record during a meeting.
  • Techniques for Preparing Minutes
    • This session will give participants the tools for creating minutes, including organization methods, techniques for writing drafts, and proofreading tips.
  • Taking Minutes in an Interactive Meeting
    • During this session, participants will learn how their role as a minute-taker will be different in an interactive meeting.
  • The Minute Book
    • To wrap up the day, participants will learn how to build and maintain a minute book.
  • Workshop Wrap-Up
    • At the end of the day, students will have an opportunity to ask questions and fill out an action plan.

Schedule Dates and Booking

To apply for a booking, click on the relevant "Book Now" button below.
Note: places are only fully secured once payment has been made.

Start Date Branch Duration  
Tue 5 Nov 2019 Woodmead 1 Day Book Now
Tue 19 Nov 2019 Woodmead 1 Day Book Now