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Details
This course is aligned with SAQA Unit Standard 110003 at NQF Level 4, for 8 credits. This Unit Standard forms part of the Further Education and Training Certificate: Generic Management: General Management at NQF Level 4.
This Unit Standard is intended for learners working in Administration in commercial and non-commercial organisations who have the responsibility of developing Administrative procedures to make the Administrative component of the organisation more effective and efficient and so aid the organisation to attain its mission, vision and objectives.
The qualifying learner will:
- Have an understanding of the various administrative systems required by an organisation
- Be able to develop and update administrative systems in a specific business environment
- Be able to develop systems to keep administrative information at the required level of confidentiality
- Be able to develop policies and procedures on administrative systems and write them into a manual.
Delivery Methods
Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of six delegates. We remain committed to offering training that is fast, focused and effective.
| Delivery Method | Duration | Price (excl. VAT) | ||
|---|---|---|---|---|
| Classroom | 3 days | ZAR 8,250.00 | Get a Quote | |
| Live Virtual Training | 3 days | ZAR 6,750.00 | Get a Quote |
Discounts Available
Save up to 10% by booking and paying 10 business days before the course.
Brochure:
Audience
This Unit Standard is intended for learners working in Administration in commercial and non-commercial organisations who have the responsibility of developing Administrative procedures to make the Administrative component of the organisation more effective and efficient and so aid the organisation to attain its mission, vision and objectives.
Pre-Requisites
It is assumed that learners are competent in Communication at NQF Level 3.
Course Outline / Curriculum
Module 1: Demonstrate an understanding of the administrative systems required.
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A list of all administrative systems required in a selected business environment is compiled including client-filing systems, staff administrative systems and business systems.
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The elements and usage of each system is described in relation to company and legal requirements.
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Resources such as staff, information technology, office space and management requirements for the development of these administrative systems are listed and ways of finding these resources are identified in a specific business institution.
Module 2: Develop and update administrative systems in a specific business environment.
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The administrative requirements are identified to meet the specific needs of a selected business organisation.
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The identified administrative systems are developed in accordance with the organisational and legal requirements.
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The administrative systems and procedures identified are presented to management and staff for approval.
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Feedback is obtained from management and staff regarding the suitability of the systems on specifically designed feedback forms.
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Agreed changes are made to the systems.
Module 3: Develop systems to keep administrative information at the required level of confidentiality.
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Administrative information, which should be kept confidential, is identified in accordance with legal, company and industry requirements and practices.
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Systems are developed to keep administrative information and records confidential and maintain secrecy of such information as required legally and by the company.
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Mandates for access to confidential information are identified for administrative and other staff according their job role.
Module 4: Develop policies and procedures on administrative systems and write them into a manual.
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Procedures, which are in alignment with legislative and organisational requirements, are developed for the administrative systems.
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The procedure for each element of the administration system is explained to employees in line with the policies developed.
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The policies and procedures are collated into a written manual in company-specific format.
Schedule Dates and Booking
There are currently no scheduled dates.
Please note that this course needs a minimum of 6 delegates to schedule a course. You can choose to be added to the waiting list by clicking the button below, and we will contact you when we have enough delegates interested. Should we not get enough delegates, we will refund or credit your paid booking.
Should you need this course urgently, the following options are available:
- Pay for 6 delegates (whether you have them or not) and we will schedule the course as soon as possible.
- If you have fewer delegates and cannot pay for 6, we can negotiate a shortened course where some of the time will be spent in blended learning - watching videos and doing tutorials and exercises with some contact time with the trainer. We would want to discuss what your core needs are so that we cover those aspects. You need to have paid for 3 delegates at least.