Details
Transform your business operations with our comprehensive, four-module office admin course. From identifying essential systems and pinpointing resource needs to securing confidential records and producing a customized manual, this program equips you with the hands-on expertise to streamline processes, maintain compliance, and enhance overall efficiency. Empower your team with modern administrative best practices and gain credits to give you the competitive edge you need to drive organizational success.
This course is aligned with SAQA Unit Standard 110003 at NQF Level 4, for 8 credits. This Unit Standard forms part of the Further Education and Training Certificate: Generic Management: General Management at NQF Level 4.
This Unit Standard is ideal for anyone working in Administration—whether in commercial or non-commercial environments—who wants to create efficient administrative procedures that support their organization’s mission, vision, and goals. By completing this program, you will:
- Gain a clear understanding of the various administrative systems an organization needs
- Learn to develop and update these systems for a specific business environment
- Master techniques for maintaining confidentiality in administrative information
- Establish policies and procedures, and compile them into a practical manual for ongoing use
All formative and summative assessments are completed in class.
Delivery Methods
| Delivery Method | Duration | ||
|---|---|---|---|
| 4 days | Get a Quote | ||
| 4 days | Get a Quote |
Discounts Available
Brochure:
Audience
This accredited course is perfect for anyone in administration—across commercial and non-commercial sectors—who wants to streamline organizational procedures. It’s also valuable for office managers, entrepreneurs, and anyone looking to optimize administrative operations to help their organization achieve its mission, vision, and objectives more efficiently and effectively.
Pre-Requisites
Communication at NQF Level 3.
A laptop or desktop computer with word processor, email and spreadsheet applications, as well as stable internet access, is essential to complete this course.
Course Outline / Curriculum
- Module 1: Understand Required Administrative Systems
- Identify various administrative systems (client-filing, staff, business)
- Explain elements and usage in line with company/legal requirements
- Determine necessary resources (staff, IT, office space) and sourcing methods
- Module 2: Develop and Update Administrative Systems
- Pinpoint the administrative needs of a specific business
- Create systems that meet organizational and legal requirements
- Present proposed systems to management and staff for feedback
- Integrate agreed changes to refine systems
- Module 3: Ensure Confidentiality of Administrative Information
- Identify confidential information in accordance with legal and industry standards
- Establish systems to protect and maintain secrecy of sensitive records
- Define clear access mandates for administrative and other staff roles
- Module 4: Create Policies and Procedures Manual
- Develop procedures aligned with legislative and organizational requirements
- Communicate procedures to employees, ensuring clarity and compliance
- Compile policies and procedures into a formal company-specific manual
Schedule Dates and Booking
There are currently no scheduled dates.