Accredited Relationship Management Bundle

BUNDLE

Details Audience and Pre-Requisites Schedule Dates and Booking Enquiry

Details

The Relationship Management course bundle is Module 1 of Generic Management Qualification 59201 and comprises of 3 courses:

Topic 1 - Emotional Intelligence

Topic 2 - Communication Techniques

Topic 3 - Managing Workplace Relationships.

These courses stand alone, and each must be completed to finish this module, for 20 credits and NQF Level 5. These courses can be offered online as webinars or as classroom-based training.

The first course deals with the concepts and techniques of becoming emotionally intelligent.  The second with essential communication skills and the last course with maintaining healthy and collaborative workplace relationships. See each course online in the links below.

Delivery Methods

Delivery Method Duration
Classroom
Instructor-led classroom-based training. Classes are scheduled at various conference centres in the Sandton area or your premises. Stationary and printed manuals or online resources are included. Refreshments, including 2 tea breaks and a cooked meal for lunch are provided. Training is between 9 am to 4 pm.
Classroom
5 days Get a Quote
Live Virtual Training
This course is delivered live via Microsoft Teams. You will be able to see and hear the instructor, view their whiteboard, and ask questions or communicate in the chat. Attend from the comfort of your own home or private office.
Live Virtual Training
5 days Get a Quote

Discounts Available

Save up to 10% by booking and paying 10 business days before the course.

Courses

Bundle Course Interchangeable Course

Accredited Emotional Intelligence

We've all worked with brilliant individuals, and some of us have been fortunate enough to be led by them. A few core qualities set the best leaders and managers apart: strong business acumen, unwavering integrity, exceptional people skills, and genuine care for those they lead. True leadership is people-focused and hinges on emotional intelligence - the ability to perceive others' emotions, respond appropriately, and regulate your own emotions under pressure. Crucially, this skill isn't just innate - it can be learned and continuously improved.

EQ emotional intelligence training is worth investing in if you want to be an effective leader who leaves a lasting legacy.

Communication Techniques SAQA US12433

This course will guide the learner through the basics of communication in a business environment.  It covers the fundamentals of:

  • communication theory
  • types of communication
  • a range of basic written and oral communication techniques such as meetings, presentations, emails, memos, agendas, and reports
  • chairing a formal business meeting
  • gathering information to write a report
  • understanding your audience
  • making a business presentation

Managing Workplace Relationships SAQA US252027

This course covers identifying and building strategies to maintain healthy workplace relationships with colleagues and managers. 

Audience

Anyone who interacts with people as a leader or manager and who would want to understand how to communicate and lead effectively. 

Anyone who needs an accredited course in relationship management, that builds to a qualification.

Pre-Requisites

 

  • Communication at NQF Level 4.

  • Mathematical Literacy at NQF Level 4.

 

Schedule Dates and Booking

There are currently no scheduled dates.

Add me to the waiting list

Submit Enquiry

Name
Email
Telephone
Query