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Effective Business Writing




Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability.

This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.

Delivery Methods

Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of four delegates. We remain committed to offering training that is fast, focused and effective.

Delivery Method Duration Price (excl. VAT)
Fulltime 2 Day R 4,620.00
Webinar 2 Day R 3,060.00

Discounts Available

Save up to 10% by booking and paying 10 business days before the course.


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Information may change without notice.


This course is for individuals who need to write clearly and concisely in a professional environment.


A reasonable command of the english language, and who has experience with writing of E-mails and business communications. Reasonable computer literacy will be an advantage.

Course Outline / Curriculum

Lesson 1: Writing Email and Other Electronic Communication Topic 1A: Organize Your Materials Topic 1B: Write an Email Topic 1C: Write Instant Messages Lesson 2: Writing Effective Business Communication Topic 2A: Analyze Your Audience Topic 2B: Write an Internal Announcement Topic 2C: Write an Email Responding to Routine Requests Topic 2D: Write an Email to Respond Positively to Customer Complaints Topic 2E: Write Bad-News Messages Lesson 3: Writing a Business Letter Topic 3A: Write a Business Letter Topic 3B: Write a Thank-You Letter Lesson 4: Writing Business Proposals Topic 4A: Persuade Your Audience Topic 4B: Write an Executive Summary Topic 4C: Use Visuals

Schedule Dates and Booking

There are currently no scheduled dates.

Please note that this course needs a minimum of 6 delegates to schedule a course. You can choose to be added to the waiting list by clicking the button below and we will contact you when we have enough delegates interested. Should we not get enough delegates, we will refund or credit your paid booking.

Add me to the waiting list

Should you need this course urgently, the following options are available:

  1. Pay for 6 delegates (whether you have them or not) and we will schedule the course as soon as possible.
  2. If you have fewer delegates and cannot pay for 6, we can negotiate a shortened course where some of the time will be spent in blended learning - watching videos and doing tutorials and exercises with some contact time with the trainer. We would want to discuss what your core needs are so that we cover those aspects. You need to have paid for 3 delegates at least.