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The Relationship Management course bundle is Module 1 of Generic Management Qualification 59201 and comprises of 3 courses: Topic 1 - Emotional Intelligence, Topic 2 - Communication Techniques and Topic 3 - Managing Workplace Relationships. These courses stand alone and each must be completed to finish this Module, which is worth 20 credits. These courses can be offered online as webinar and as classroom-based training.

The first course deals with the concepts and techniques of becoming emotionally intelligent.  The second with essential communication skills and the last course with maintaining healthy and collaborative workplace relationships.

Delivery Methods

Delivery Method Duration Cost (excl. VAT)
Fulltime 5 days R 13,045.00
Webinar 5 days R 9,545.00

Discounts Available

Save up to 10% by booking and paying 10 business days before the course.

Courses

Bundle Course Interchangeable Course

We have all worked with brilliant people. Some of us have had the good fortune to have been led by brilliant people.  A few important attributes distinguish the best leaders and managers from the worst.  These involve a blend of their excellent business acumen, their integrity, their ability to lead well, and their ability to show that they truly care about the people that they lead.  Great leaders get on with people and are people focused. This Emotional Intelligence attribute - the ability to read people well, respond to them appropriately, and manage your own emotions under stress, can be learned and can me improved.

More Info

This course will guides the learner through the basics of communication in a business environment.  It covers the fundamentals of:

  • communication theory
  • types of communication
  • a range of basic written and oral communication techniques such as meetings, presentations, emails, memos, agendas and reports
  • chairing a formal business meeting
  • gathering information to write a report
  • understanding your audience
  • making a business presentation

More Info

This course covers identifying and building strategies to maintain healthy workplace relationships with colleagues and managers. 

More Info

Audience

Anyone who interacts with people as a leader or manager and who would want to understand how to communicate and lead effectively. 

Anyone who needs an accredited course in relationship management, that builds to a qualification.

Pre-Requisites

 

  • Communication at NQF Level 4.

  • Mathematical Literacy at NQF Level 4.

Schedule Dates and Booking

To apply for a booking, click on the relevant "Book Now" button below.
Note: places are only fully secured once payment has been made.

Start Date Branch Status  
Thu 11 Feb 2021 Not Applicable Scheduled

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