Details
The Relationship Management course bundle is Module 1 of Generic Management Qualification 59201 and comprises of 3 courses: Topic 1 - Emotional Intelligence, Topic 2 - Communication Techniques and Topic 3 - Managing Workplace Relationships. These courses stand alone and each must be completed to finish this Module, which is worth 20 credits. These courses can be offered online as webinar and as classroom-based training.
The first course deals with the concepts and techniques of becoming emotionally intelligent. The second with essential communication skills and the last course with maintaining healthy and collaborative workplace relationships.
Delivery Methods
Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of six delegates. We remain committed to offering training that is fast, focused and effective.
| Delivery Method | Duration | Cost (excl. VAT) | ||
|---|---|---|---|---|
| Classroom | 5 days | ZAR 13,750.00 | Get a Quote | |
| Live Virtual Training | 5 days | ZAR 11,250.00 | Get a Quote |
Discounts Available
Save up to 10% by booking and paying 10 business days before the course.
Courses
Bundle Course
Interchangeable Course
We have all worked with brilliant people. Some of us have had the good fortune to have been led by brilliant people. A few important attributes distinguish the best leaders and managers from the worst. These involve a blend of their excellent business acumen, their integrity, their ability to lead well, and their ability to show that they truly care about the people that they lead. Great leaders get on with people and are people focused. This Emotional Intelligence attribute - the ability to read people well, respond to them appropriately, and manage your own emotions under stress, can be learned and can be improved.
This course will guide the learner through the basics of communication in a business environment. It covers the fundamentals of:
- communication theory
- types of communication
- a range of basic written and oral communication techniques such as meetings, presentations, emails, memos, agendas, and reports
- chairing a formal business meeting
- gathering information to write a report
- understanding your audience
- making a business presentation
This course covers identifying and building strategies to maintain healthy workplace relationships with colleagues and managers.
Audience
Anyone who interacts with people as a leader or manager and who would want to understand how to communicate and lead effectively.
Anyone who needs an accredited course in relationship management, that builds to a qualification.
Pre-Requisites
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Communication at NQF Level 4.
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Mathematical Literacy at NQF Level 4.
Schedule Dates and Booking
There are currently no scheduled dates.
Please note that this course needs a minimum of 6 delegates to schedule a course. You can choose to be added to the waiting list by clicking the button below, and we will contact you when we have enough delegates interested. Should we not get enough delegates, we will refund or credit your paid booking.
Should you need this course urgently, the following options are available:
- Pay for 6 delegates (whether you have them or not) and we will schedule the course as soon as possible.
- If you have fewer delegates and cannot pay for 6, we can negotiate a shortened course where some of the time will be spent in blended learning - watching videos and doing tutorials and exercises with some contact time with the trainer. We would want to discuss what your core needs are so that we cover those aspects. You need to have paid for 3 delegates at least.