Interpersonal Skills Training Course

Details Audience and Pre-Requisites Schedule Dates and Booking Enquiry

Details

Interpersonal skills help us to interact effectively with the people around us. These skills are as important for business as they are for social activities; after all, most of what we do involves other people. In many cases, our success in business is built, not only on our ability to do our jobs, but also on our ability to manage our interactions with our colleagues and customers.

This course is a bundle of three other courses which are crucial to mastering interpersonal skills:

  • Self Mastery
    • In self Mastery, you will learn how and why people respond to the world around them the way they do. You will also learn models to anticipate the social dynamics of everyday situations and strategies on how to deal with them. Finally, you will learn to assess your or your team's strengths and weaknesses to better collaborate.
  • Leading with Emotional Intelligence
    • Emotional intelligence is built on four main skills, recognising our emotions, observing the emotions of others, managing our emotions, and responding to the emotions of others. In this course, we will learn that and more.
  • Communication Skills
    • Communication means getting your message across so that it is received and understood. In this course, we will look at what the barriers are to meaningful conversation and strategies to overcome them

Delivery Methods

Delivery Method Duration
Classroom
Instructor-led classroom-based training. Classes are scheduled at various conference centres in the Sandton area or your premises. Stationary and printed manuals or online resources are included. Refreshments, including 2 tea breaks and a cooked meal for lunch are provided. Training is between 9 am to 4 pm.
Classroom
3 Days Get a Quote
Live Virtual Training
This course is delivered live via Microsoft Teams. You will be able to see and hear the instructor, view their whiteboard, and ask questions or communicate in the chat. Attend from the comfort of your own home or private office.
Live Virtual Training
3 Days Get a Quote

Discounts Available

Save up to 10% by booking and paying 10 business days before the course.

Courses

Bundle Course Interchangeable Course

Self-Mastery

You will gain scientifically backed tools to:

  • Boost Self-Awareness
    • Master the Brain and BICEP Model to understand your core motivations and manage complex social interactions effectively.
  • Achieve Peak Performance
    • Learn how to leverage your unique Strengths, find Flow States, and harness the power of a Growth Mindset.
  • Build Resilience
    • Develop the control mechanisms needed to regulate emotions, prevent burnout, and continually adapt to lead a more productive and fulfilling life.

Leading With Emotional Intelligence

We have all worked with and listened to brilliant people. Some of them were great and well, some were not so great. The mean and the meek and all those in between can teach us more than they realise. When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ - their emotional intelligence. This one-day workshop will help you teach participants how to:

  • Understand what emotional intelligence means
  • Recognize how our emotional health and physical health are related
  • Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
  • Understand the different emotions and how to manage them
  • Create a personal vision statement
  • Understand the difference between optimism and pessimism
  • Validate emotions in others

Communication Strategies

This workshop will help teach participants how to:

  • Identify common communication problems that may be holding them back in interpersonal communication
  • Develop skills in asking questions to improve communication skills
  • Identify what their non-verbal messages are telling others in public communication skills
  • Develop skills in listening actively and empathetically, enhancing effective communication
  • Enhance their ability to handle difficult situations with improved communication skills
  • Deal with situations assertively, boosting their overall interpersonal communication abilities

Audience

Suitable for all levels in an organisation

Pre-Requisites

None

Schedule Dates and Booking

There are currently no scheduled dates.

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