Anger Management: Understanding Anger
Business Etiquette: Gaining That Extra Edge
Closing the Generation Gap
Communicating Across Cultures
Communication Strategies
Communication Techniques SAQA US12433
Conflict Resolution The Definitive Approach
Courageous Conversations
Cultural Intelligence (CQ)
Interpersonal Skills
Manage Conflicts SAQA US114226
Mindfulness and Resilience
Self Esteem and Assertiveness
Self-Mastery and Emotional Intelligence
Stress Management
Telephone Etiquette
The skills that underpin all other soft-skills.
A solid scientifically backed model approach to understanding your brain and its effect on the way you respond to your environment and relationships. The aim is to better understand how we as humans think and feel and the effect our emotions have on our brains to enable us to develop our control mechanisms to behave appropriately and understand the reasons behind what we and others do. We discuss practical models of the brain and the BICEP model of social state management to help with this understanding. The assumption is that we are complex beings who have had a long history of development to become who we are. And we are in a process of growth and development. We want to adapt to lead more fulfilling lives and to be more productive.
The ultimate aim is for us to self-actualise, ie to perform at one's own unique creative potential. This process is infused with meaning.
In this course you will learn to:
Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of six delegates. We remain committed to offering training that is fast, focused and effective.
Delivery Method | Duration | Price (excl. VAT) | ||
---|---|---|---|---|
Classroom | 1 Day | ZAR 2,750.00 | Get a Quote | |
Live Virtual Training | 1 Day | ZAR 2,250.00 | Get a Quote |
Save up to 10% by booking and paying 10 business days before the course.
This course is for everyone who wants greater insight into how people operate socially and the WHY behind emotionally-charged behaviour. It is particularly useful to people who need to influence others for example leaders, team members, facilitators, HR professionals and sales professionals.
Computer literacy helpful as resources are accessed via the Internet.
There are currently no scheduled dates.
Please note that this course needs a minimum of 6 delegates to schedule a course. You can choose to be added to the waiting list by clicking the button below, and we will contact you when we have enough delegates interested. Should we not get enough delegates, we will refund or credit your paid booking.
Should you need this course urgently, the following options are available: