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Leading Edge Training

Communication Strategies Course Details


This workshop will help teach participants how to:

  • Identify common communication problems that may be holding them back
  • Develop skills in asking questions
  • Identify what their non-verbal messages are telling others
  • Develop skills in listening actively and empathetically
  • Enhance their ability to handle difficult situations
  • Deal with situations assertively

Audience:

Anybody

Pre-Requisites:

Self Mastery Course

Duration:

1 Day

Price:

$198.00 If you are currently resident in South Africa you will need to pay VAT at 14%.   *Discount available

Note: information may change without notice.

Download Brochure:

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About Communication Strategies

Course Outline


You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

  • The Ten Commandments of Positive Relationships
    • During this session, participants will explore ten ways to build positive relationships, including using uplifting messages.
  • Self-Awareness
    • Knowing your fears can help you address them. Participants will complete a self-confidence assessment and then the group will discuss fears and solutions.
  • Communication
    • During this session, you will help participants identify their strengths and weaknesses through a personal exercise and a role-play.
  • Communication Barriers
    • After a large group case study, participants will work in small groups to discuss barriers to communication. Participants will also complete a short exercise to illustrate how these barriers apply to everyday life.
  • Asking Questions
    • This session will examine questioning skills (including open questions, closed questions, and probing) through a lecture and a pairs exercise.
  • Listening Skills
    • Participants will work on their listening skills by participating in two quizzes and a role play. We have also provided two lectures for the trainer.
  • Remembering Names
    • To start the second day, participants will complete a list of the names of other participants. Then, the trainer can segue into a discussion on tips for remembering names.
  • Body Language
    • To begin this session, the trainer will talk about the idea of body language in a lecture. Then, participants will complete a small group exercise and a large group exercise to explore the concept further.
  • Frame of Reference
    • This session will explore our frame of reference and the assumptions that we make through a lecture, large group exercise, and group discussion.
  • Assertiveness
    • How we see ourselves has an impact on how we interact with others. Through lecture, case studies, and discussion, this session will investigate ways that participants can improve their self-image and thereby deal with difficult situations assertively and positively.
  • Workshop Wrap-Up
    • At the end of the day, students will have an opportunity to ask questions and fill out an action plan.

Delivery Method

Instructor Led classroom based training. Scheduled classes are normally held in Woodmead - near to Sandton in Johannesburg, Gauteng, South Africa. Stationary and textbook included. Refreshments, including 2 tea breaks and a cooked meal for lunch are provided for full time courses. Light finger meals are supplied for part time courses.

Scheduled Dates


To apply for a booking, click on the relevant "Book Here" link below.
Note: places are only fully secured once payment has been made.

Start DateDuration 
Wed 5 Jul 20171 daysBook Here
Wed 20 Sep 20171 daysBook Here
Wed 1 Nov 20171 daysBook Here

Provisional Dates

These dates have not yet been confirmed. If you are interested in attending please click here to enquire.

Start DateDuration
Wed 1 Mar 20171 days
Mon 8 May 20171 days

Gautrain

For clients who want to enjoy the convenience of public transport, consider the Gautrain. Our training premises in Woodmead is located near the Morning Glenn Mall Bus Stop. If organised by prior arrangement we will collect delegates from the afore mentioned bus stop at no extra charge. Direction to the bus stop are as follows:

Take the Gautrain to the Sandton station.
Take the S2 Bus to Morning Glenn Mall.
We will collect you at 8:30 directly from the bus stop.

Accommodation

Please submit a query on the course page and we will be able to advise you on hotels and guest houses close to the training facility.