Accredited Business Writing Skills

This accredited business writing skills course is ideal for professionals who write documents in a corporate setting, including business letters, reports, and professional emails. It is perfect for administrative staff and anyone looking to enhance their corporate writing skills and improve business and report writing for workplace communication.

Some business writing experience is preferable but is not required.

Learners should be competent in Communication at level 3.

Some computer literacy would be necessary and experience in using a word processor to complete activities.

Access to the internet and a computer are essential.

Day 1: Business Writing that Works – Grammar Basics

Why Write?

Many people feel that writing is a burden or something they should be able to delegate. This session will help participants identify the value of writing.

The Four C's

During the morning of Day One, you will discuss four of the C's of writing with participants: clear, concise, complete, and correct. Participants will practice each C through writing exercises.

Word Agreement

During this session, participants will explore word agreement through a brief lecture and a writing exercise.

Active and Passive Voice

Most people prefer to read writing that is in the active voice. We will discuss and practice both voices during this session.

Sentences and Sentence Types

This session will discuss the structure of sentences and paragraphs. Then, participants will apply this knowledge to a writing exercise.

Readability Index

The Gunning Fog Index, also called the readability index, determines the difficulty level of a written piece. Participants will apply the index to a sample and to their own work.

The Fifth C

Courtesy is an important principle of good business writing. During this session, participants will examine and rank several business letters, helping them explore their own style and preference.

Practical Language and Common Errors

It is important to use words that best reflect what you are trying to say. In this session, we will examine some common dilemmas (such as fewer vs. less) and suggested solutions.

Inclusive Language

Another key part of writing is political correctness. Participants will have an opportunity to re-write some exclusive terms to make them inclusive.

Sentence Construction

The two basic rules for constructing sentences are: use construction that makes meaning clear and keep construction parallel. Participants will re-write sentences that don't follow these rules.

Punctuation

During this session, participants will work in teams to develop a series of test questions for other teams. We have included some key points that you can use to debrief the test.

Day 2: Applied Business Writing 1

Focus on creating compelling sentences and unified, coherent paragraphs as applied to specific business texts

SO1: Use textual features and conventions specific to business texts for effective writing

• Business Correspondence
• Business Letters
• Reports
• Resume or Curriculum Vitae

Formative Assessment 1

• Industry-specific and legislative requirements

SO2: Identify and collect information needed to write a text specific to a particular function

• Identify and Collect Information
• Collect information
• Organize the material
• Write Effectively
• Bibliography
• Checklist

Formative Assessment 2

Day 3: Applied Business Writing 2

SO3 Compose a text using plain language for a specific function.

• Compose Text
• Select the Format and Structure of Your Text
• Identify Main Points
• First Draft
• Titles, Chapters, Contents
• Contents Page
• Introductions
• Foreword
• Appendices Or Addenda
• Conclusions and Summaries
• Paragraphs, Layout, Font
• Visual Clues

Day 4: Portfolio Completion

Formative Assessment 3

SO4 Organise and structure a text appropriately for a business function

• Rewrite the first draft

Formative Assessment 4

SO5 Present a written text for a particular function in a business environment

• Present Your Finished Text
• The Finished Product

Formative Assessment 4

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