Details
Give your staff the skills to lead with confidence. Our NQF Level 4 Generic Management programme equips learners with the practical know-how to boost performance, communicate effectively, manage resources, and drive results. This accredited course expired in June 2026. Take action now to ensure your workforce competes and complies with today’s rapidly evolving business landscape and earns a qualification recognised on the NQF.
Details: Further Education and Training Certificate in Generic Management Programme ID 57712, Learning Programme 74630
NQF Level: 4
Credits: 152
Duration: 10 months in seven modules as online virtual instruction or classroom-based training for groups of 10 or more employed learners.
Total training and assessment days: 100 (67 days of training and 33 days for assessments). The remaining 104 days are for practical work-based experience.
Give your organization a powerful edge and nurture the next generation of leaders. Invest in the NQF Level 4 Generic Management Programme - where knowledge meets action and potential becomes performance.
Ready to Transform Your Team?
Contact us to discuss enrollment, funding options, and how this programme can be tailored to your company’s goals.
Key Learning Outcomes
- Practical Leadership & Team Management
- Learn to motivate teams, handle conflicts, and set clear goals.
- Foster collaboration and accountability for sustainable performance.
- Effective Communication Skills
- Tailored training in both oral and written communication (including a second language requirement).
- Improve clarity, persuasion, and professionalism for any workplace scenario.
- Essential Mathematics & Financial Insight
- Master budgeting, statistics, and financial decision-making.
- Gain confidence in analyzing data and steering projects profitably.
- Customer-Centric Approaches
- Understand service standards, problem-solving, and decision-making in a customer-driven environment.
- Ensure clients remain satisfied and loyal.
- Compliance & Workplace Safety
- Apply the code of conduct, health, and safety principles.
- Promote an ethical, lawful, and secure work culture.
Delivery Methods
| Delivery Method | Duration | ||
|---|---|---|---|
| 10 months | Get a Quote | ||
| 10 months | Get a Quote |
Discounts Available
Brochure:
Audience
Aspiring First-Line Managers
Individuals looking to transition from team member roles into entry-level management or supervisory positions.
Current Supervisors/Team Leaders
Those already leading small teams who need formal recognition of their skills and a structured approach to team leadership.
Recently Promoted Employees who do not have a Qualification
New managers who require comprehensive, foundational managerial training to handle responsibilities effectively.
Entrepreneurs/Small Business Owners
Individuals wanting to strengthen their leadership and organizational skills to manage day-to-day operations and staff.
Unemployed Youth or Graduates
Young people or recent graduates seeking practical management capabilities to kickstart their careers.
Employees Identified for Succession Planning
Hig
Pre-Requisites
Communication at NQF Level 3
Mathematical Literacy at NQF Level 3
Computer Literacy at NQF Level 3
(Grade 11 = NQF level 3)
Course Outline / Curriculum
Programme Modules at a Glance
- Mathematics Skills: Practical stats, budgeting, and financial monitoring.
- Communication Levels 3 & 4: Master both oral and written communication, including advanced business writing and presentations.
- Team & Performance Management: Motivate teams, manage time, and ensure standards are met.
- Customer Management: Monitor service delivery, solve problems, and maintain excellent client relationships.
- Leadership & Administration: Conduct structured meetings, apply leadership concepts, and uphold workplace ethics and safety.
Contact us for a detailed outline.
Schedule Dates and Booking
There are currently no scheduled dates.