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Skills for PAs and Office staff

Course Who Should Attend Prerequisites Duration
Advanced Writing Skills Business Writing skills 1 Day
Business and Report Writing

Everyone in business who needs to communicate through media with others.

MS Word or PC-based document formatting experience. This course requires the use of a computer. Kindly inform your sales representative if you are not able to bring a laptop as a computer can be hired for you at an additional cost.

 3 Days
Business and Report Writing Everyone in business who needs to communicate through media with others. MS Word or PC-based document formatting experience. This course requires the use of a computer. Kindly inform your sales representative if you are not able to bring a laptop as a computer can be hired for you at an additional cost. 3 Days
Business Writing Skills SAQA US 12153

 

This course would suit anyone who writes documents in a business context and who would benefit from an accredited course. It would suit anyone in administration who needs to brush up and perfect their business writing skills.

 

 

Some business writing experience is preferable but not required.

Learners should be competent in Communication at level 3. Some computer literacy would be necessary and experience in using a word processor to complete activities. Access to the internet and a computer are essential.

 

 3 days
Communication Techniques in the Workplace

This course will suit anyone in a business environment who needs to understand the fundamentals of standard communication practices and conventions and who needs to see the link between clear and effective communication and business success.

It will also suit someone who wishes to earn an accredited communication course that builds towards  a management qualification.

Learners will need to have a matric certificate with English to enter this course and business experience would be a benefit.

Basic computer skills and word processing is necessary.

Learning assumed to be in place:

  • Communicate at work
  • Collect and use information
  • Communicate with clients
  • Compile basic reports
  • Write a basic reportand use basic business English.
  • Communicate in an assertive manner with clients and fellow workers 

 

 2 days
Effective Business Writing This course is for individuals who need to write clearly and concisely in a professional environment. A reasonable command of the english language, and who has experience with writing of E-mails and business communications. Reasonable computer literacy will be an advantage. 2 Day
Getting Stuff Done

Anyone that needs a structure to help with getting tasks completed

Computer literacy is an advantage

 2 Days
Meeting Management Managers, Business Owners, Sales Consultants 1 Day
Office Administration

Office Administrators, Receptionist, Event Co-coordinators, PA's

Some business experience is valuable. 

 2 Days
Telephone Etiquette

Receptionists, Tele sales staff, Anyone dealing with customers over the phone.

None

 1 Days
The Minute-Taker's Workshop

Any individual wishing to improve up his / her skills in taking minutes

Computer and word processing ability and basic business English writing skills.  Business experience would be valuable.

 1 Day
Time Management

Professionals who need to optimise their busy schedules.

None

 2 Days