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Business Management Courses
Managing a business or just a business unit requires a wide variety of skills. You need to be able to manage your employees, your resources, and even yourself. Our wide variety of courses will help you face the challenges of your management role.
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Business Management
Leadership Skills
Training for leaders and managers
49 Courses
Business Writing
Writing is not just an effective form of communication, it is a representation of you and your company. Learning to harness tone and style not only increases the accuracy of your communication, it also enhances the way people perceive you. Our courses will help guide you in how to plan, format, and write professional documents.
6 Courses
Accredited Business Leadership
This Accredited Leadership bundle course comprises 2 courses: Topic 1 is Leadership Essentials and Topic 2 is The Professional Manager. Together they form Module 2 - Leadership, in the Generic Management Level 5 qualification ID 59201, Learning Programme 60269. The total duration is 5 days of training. This can be done as a webinar or as a classroom-based course, and assessments are included. The total credit value is 18 credits towards the Generic Management qualification.
5 Days
From ZAR 11,250.00
Achieving High Impact Virtual Engagements
With the invasion of the virtual world, are we being inspired by high impact online engagements, or is our experience one of virtual disorder and disappointment? It is essential that we understand both the meeting logistics and human behaviour if we are to achieve high impact. The issues and frustrations expressed by people through data surveys, the myriad of online articles and feedback from clients are summarised into the 3 esssential areas of Logistics, Presence and Processes. With all the elements involved in delivering high-impact online experiences there is one common denominator that seems to be the greatest challenge: keeping people engaged. Learning to manage the energy of individuals and groups is a critical skill for anyone who hosts or facilitates online discussions.
1 Days
From ZAR 2,250.00
Agile Project Management
Agile is a flexible and iterative project management approach focusing on delivering value quickly by breaking projects into smaller, manageable tasks. It emphasizes collaboration, continuous feedback, and the ability to adapt to changes, ensuring that the final product aligns closely with customer needs. Agile helps teams stay responsive to shifting business requirements, speeds up delivery times, and promotes efficiency by encouraging regular reviews and adjustments throughout the project lifecycle. This results in higher customer satisfaction and a more dynamic way of managing projects in today’s fast-paced business environment.
1 Day
From ZAR 2,250.00
Analyse Financial Information SAQA US252036
All managers need to be able to understand and interpret the financial information at their disposal. The ability to analyse finances accurately can be the difference between a successful and unsuccessful business unit. This Unit Standard is intended for managers in all economic sectors. These managers would typically be second-level managers such as heads of department, section heads, or divisional heads, who may have more than one team reporting to them, and who need to be able to analyse financial information effectively.
2 Days
From ZAR 4,500.00
Business and Report Writing
This course is a bundle of business Writing that works and Writing Reports and Proposals. By taking the bundle you are investing in both your writing skills and your understanding of report formats. The course covers style, grammar, formats and other key concerns for the average business person.
3 Days
From ZAR 6,750.00
Business Etiquette: Gaining That Extra Edge
1 Day
From ZAR 2,250.00
Business Writing Skills SAQA US 12153
This course blends the best of the Leading Training course – Business Writing that Works and US 12153 - Use the writing process to compose texts required in the business environment. This is a 3-day practical course and is accredited with the Services Seta at NQF level 4 for 5 credits. This unit standard is a fundamental in the Further Education and Training Certificate: Generic Management, qualification ID 57712 at NQF Level 4 for 150 credits. It is also found in many other qualifications. Day one covers writing best practices from our Business Writing that Works course. Days 2 and 3 cover the content for the Unit standard 12153 and include formative and summative assessments. Learners will practice following a process in writing texts and reports as required in business. The course intends to help you communicate clearly in plain language and to improve the quality of written reports and other texts that you produce in your business environment.
3 Days
From ZAR 6,750.00
Business Writing that Works
A non-accredited practical workshop to improve business writing skills by looking at common errors in sentence structure and style, as well as tips and techniques to write in various common business English contexts. Please bring your laptop to work on practical exercises. This course gives ample opportunity to practice each skill learned through peer review and direct feedback.
2 Days
From ZAR 4,500.00
Change Leadership Masterclass
This highly interactive course combines theory, practical tools, and real-world examples, equipping participants with the skills and confidence to lead change initiatives in any organization. Whether you're managing a team or driving organizational transformation, this course offers the insights and tools you need to inspire action and achieve lasting success.
2 Days
From ZAR 5,500.00
Change Management SAQA US252021
The Accredited Change Management Course is a two-day workshop aligned to SAQA US252021 - Formulate recommendations for a change process. This course is set at NQF level 5 and is worth 8 credits. It is part of the National Certificate: Generic Management which is a qualification worth 131 credits on NQF Level 5 and learners who earn this unit standard can progress and complete modules towards the achievement of this qualification. This course is intended for managers in all economic sectors. Such as heads of department, section heads or divisional heads who may have more than one team reporting to them.
2 Days
From ZAR 5,500.00
Closing the Generation Gap
1 Day
From ZAR 2,250.00
Coach Managers SAQA US252035
Coaching is an essential leadership skill. It is beneficial for leaders in any organization to understand the process of effective coaching and develop techniques to be able to support their teams and the leaders of those teams. Managers require guidance and coaching in order to lead their teams. This course will train you in the key skills needed to effectively coach your front-line managers.
3 Days
From ZAR 6,750.00
Communicating Across Cultures
Increasingly, businesses around the world have become more interconnected, and companies have to think more globally in order to succeed. Despite economic ties with foreign nations, countries can be ill-prepared for doing business abroad, lacking the knowledge and sensitivity to adjust their business behavior to different cultural contexts.
1 Day
From ZAR 2,250.00
Communication Techniques SAQA US12433
This accredited short course is aligned to meet the outcomes of US 12433 - Communication Techniques - Use communication techniques effectively, NQF level 5, Credits 8. It is part of Module 1 of the Generic Management Qualification SAQA ID 59201 LP 60269 162 Credits NQF Level 5. Qualifying learners will be able to demonstrate an understanding of a range of oral and written communication techniques and be able to effectively use these techniques as required during the course of their work in a supervisory and/or senior technical capacity in an organisation.
2 Days
From ZAR 4,500.00
Conduct Negotiations SAQA US117853
This unit standard is intended for people who negotiate in dealing with conflict situations. A learner credited with this standard will be able to: Prepare for negotiations; Conduct negotiations; Conclude negotiations; and Evaluate negotiations.
3 Days
From ZAR 6,750.00
Conflict Resolution The Definitive Approach
Conflict will happen in the workplace. We are individuals with unique ambitions and commitments, and when something we hold as important is threatened, we will take it personally. Conflict may be exciting and energising, but it affects productivity and morale. In this module, we will learn how to improve our conflict management skills and apply problem solving techniques. Conflict often occurs spontaneously. In this module we explore models to respond rapidly as well as an introduction to principled negotiation as a tool to deal with conflict.
1 Day
From ZAR 2,250.00
Contract Management
This course will introduce participants to the world of contract management by first grounding their understanding of supply chain management. The course will then cover foundational elements of contract management such as risk, finances, and compliance. Finally, the course will look at scoping and managing outsourced resources.
1 Day
From ZAR 2,250.00
Cultural Intelligence (CQ)
Cultural Intelligence CQ is a registered trademark of the Cultural Intelligence Center LLC Cultural Intelligence (Quotient) CQ Is the capability to function effectively across various cultural contexts (national, ethnic, organizational, generational, etc). DEFINING POINTS OF CQ Coherent Framework Academic Validity Predicts Performance Developmental Approach LEADERSHIP DEVELOPMENT PROGRAMS Organizations like Coca-Cola and IATA have integrated cultural intelligence as a key part of driving new business initiatives. RECRUITING, HIRING, AND PROMOTION Google utilizes cultural intelligence to assess and train recruiters to find high-achieving individuals across the world. MERGERS & ACQUISITIONS Bank of America used cultural intelligence to improve the merger with Merrill Lynch. PROJECT TEAM MANAGEMENT Companies like these use cultural intelligence to improve the effective completion of global projects. DIVERSITY & INCLUSION PROGRAMS Cultural intelligence is being used by these companies to leverage the potential of cultural diversity. GLOBAL RELOCATION Fortune 500s like IBM and McDonalds use cultural intelligence to prepare executives for overseas assignments. IMPROVED CUSTOMER SERVICE AND MARKETING Numerous companies are tapping the potential of cultural intelligence to drive sales and service.
1 Day
From ZAR 2,250.00
Customer-Centric Employee
Your employees are the heart and face of your business to your clients. How they treat and respond to your clients is essential for your business and builds your organization's reputation and the value of your brand. So how do we motivate employees to care about the client? We equip and train them to understand the importance and dynamics of customer-centricity. This is a condensed course focusing on the best elements of our Customer Service Essentials Course combined with best practices in Conflict Resolution, Communication Strategies, and Emotional Intelligence. This course utilizes strategies to build employee self-motivation to offer world-class service. This course is a great team-builder for customer service teams who are a bit tired and need some fresh perspective.
2 Days
From ZAR 4,500.00
Decision Making SAQA US252026
This Unit Standard is part of the fundamentals of the Generic Management Qualification ID 59201 at NQF level 5, for 162 credits. This Unit standard addresses Critical Thinking and Decision-Making skills and is intended for managers in all economic sectors. These managers would typically be second-level managers such as heads of department, section heads, or divisional heads, who may have more than one team reporting to them, and who would like to gain critical and analytical skills for decision making.
3 Days
From ZAR 6,750.00
Design Thinking
Design Thinking is a human-centred, iterative problem-solving approach that emphasizes understanding the needs and experiences of users to create innovative and effective solutions. It involves five key stages: Empathize, Define, Ideate, Prototype, and Test. By fostering empathy, encouraging collaboration, and embracing experimentation, Design Thinking enables individuals and organizations to tackle complex problems creatively and develop solutions that resonate with and benefit the end users.
2 Days
From ZAR 5,000.00
Developing High-Performance Teams
This course covers the key elements needed to build a high-performance team. Researched and proven models are shared and self-assessment tools are used to gain insight into team dynamics. This course builds your team while building an understanding of the essentials of team-building.
2 Days
From ZAR 4,500.00
Diversity & Conflict Management
This is the third module of the Generic Management Level 5 qualification. This bundle of courses may be taken outside of the qualification for credits as well.
8 Days
From ZAR 18,000.00
Entrepreneurship
L earners working towards this standard will be learning towards the full qualification, or will be working within a SMME (Small, Medium, Micro Enterprise) environment, specialising in New Venture Ownership and Management, where the acquisition of competence against this standard will add value to one's job. This standard will also add value to entrepreneurs who are seeking to develop their entrepreneurial skills so that they can become more marketable for bigger contracts, including commercial and public sector contracts, for example the Department of Public Works programmes. The qualifying learner is capable of: Describing and discussing entrepreneurship. Identifying own entrepreneurial strengths and weaknesses in relation to opportunity identified. Identifying the characteristics of a typical entrepreneur. Identifying entrepreneurial opportunities in own context. Compiling entrepreneurial goal and personal growth plan.
1 Days
From ZAR 2,250.00
Introduction to Project Management
A 3-day intensive project management workshop that gives a comprehensive overview of the main features, tools, and techniques of project management, from setting priorities to controlling expenses and reporting on results. This course gives a broad overview of project management methodology.
3 Days
From ZAR 6,750.00
Inventory Management
1 Day
From ZAR 2,250.00
IT for non IT Managers
Information is the new commodity of the 21st century. Managers need to know how to utilize these resources, understand what it can do for them, and manage professionals appropriately
3 Days
From ZAR 6,750.00
Knowledge Management SAQA US252044
This Unit Standard is intended for managers in all economic sectors. These managers would typically be second-level managers such as heads of department, section heads, or divisional heads, who may have more than one team reporting to them, and who would like a practical and actionable understanding of knowledge management.
3 Days
From ZAR 6,750.00
Leadership Essentials SAQA US120300
This course is aligned to meet the specific outcomes of unit standard 120300, at NQF level 5 for 8 credits. It is the first topic in the Leadership Module of the National Certificate: Generic Management SAQA ID: 59201. The course covers the basics of leadership from definition to theories and application in a work context.
2 Days
From ZAR 4,500.00
Manage Conflicts SAQA US114226
Human interaction and communication is fraught with complexity and conflicting needs and misunderstandings can result in conflict that robs people, teams and organizations of collaboration opportunities and efficiencies. Managers need the skills to manage conflict well to save the time and emotion wasted in cold wars and hostile stand offs. This course equips a manager or team leader to identify causes and manage the resolution of personal conflict between persons or parties. The main focus will be on application in the workplace although the same principles can be used in any human interaction.
3 Days
From ZAR 6,750.00
Manage Finances SAQA US252040
A firm foundation in managing finances can give any manager the confidence and competence to lead their business unit to success. This accredited finance course aims to give managers from any field the knowledge they need to perform basic accounting functions and manage their budgets effectively.
3 Days
From ZAR 6,750.00
Manage Organisational Culture SAQA US252042
This Unit Standard is intended for managers in all economic sectors. These managers would typically be second-level managers such as heads of department, section heads, or divisional heads, who may have more than one team reporting to them, and would like to improve their organisational culture through the application of the principles of ethics.
2 Days
From ZAR 4,500.00
Manage Recruitment SAQA US12140
An effective team is only as good as the individuals that comprise it. This course will help you prepare for and lead the recruitment and selection process.
3 Days
From ZAR 6,750.00
Manage Talent SAQA US252029
Key to becoming an effective manager is the ability to develop the talent entrusted to you. Talent development requires planning and leadership, skills which this course will guide you through.
3 Days
From ZAR 6,750.00
Manage Team Performance SAQA US252034
To ensure teams are performing at their best, a manager must be able to accurately measure their performance and be able to act appropriately to the metrics they have recorded
3 Days
From ZAR 6,750.00
Management Development Programme Extended
Management Development is a key prerequisite to make your business sustainable in the long run. This programme has been designed to equip and develop existing managers with current best practices in leadership and people management. It utilizes the expertise of experienced and professional business trainers to impart knowledge in a highly practical and participative way. The programme is business-friendly and tailored to the demands of working people. It can be offered in a classroom or in live online Teams sessions. It covers 5 Modules in short learning chunks each month over 2 years. This programme is enhanced with individual coaching sessions a week after training to support the application and transfer of skills in the workplace. Furthermore, executive feedback on the coaching and learning is offered as a value-add service to ensure close alignment with the business for the duration of the programme.
21 Days
From ZAR 45,150.00
Management Development Programme Shortened
Management Development is a key prerequisite to make your business sustainable in the long run. This programme has been designed to fast-track equipping and developing existing managers with the essential current best practices in leadership and people management. It is based on our extended 2-year management development programme, but only covers the first 3 modules of that programme, so that it can be completed in one year. The programme utilizes the expertise of experienced and professional business trainers to impart knowledge in a highly practical and participative way. It is business-friendly and tailored to the demands of working people and it can be offered in a classroom or live online Teams sessions. It covers 3 Modules in 1-day learning sessions each month over 1 year. This programme is enhanced with individual coaching sessions a week after training to support the application and transfer of skills in the workplace. Furthermore, executive feedback on the coaching and learning is offered as a value-add service to ensure close alignment with the business for the duration of the programme.
13 Days
From ZAR 27,950.00
Managing Diversity SAQA US252043
This unit standard is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.
1 Days
From ZAR 2,000.00
Managing Risk in a Unit SAQA US252025
This short course is aligned to cover the specific outcomes of unit standard 252025 - Monitor, assess, and manage risk, at NQF level 5 for 8 credits. This course is part of Module 8 in the Generic Management Qualification ID 59201. It is intended for any manager in an organisation to monitor, assess and manage risk.
3 Days
From ZAR 6,750.00
Managing the Project Team
1 Day
From ZAR 2,250.00
Managing Virtual Teams
A remote team is comprised of professionals from various time zones, with a diversity of skills and different cultures working on a common project from different geographical locations. Teams may exist in different cities or countries, and work across time zones and cultures.
2 Days
From ZAR 4,500.00
Managing Workplace Relationships SAQA US252027
This accredited short course is aligned to meet the outcomes of US 252027 - Devise and Apply Strategies to Establish and Maintain Workplace Relationships, and is set at NQF level 5 for 6 credits. It is topic 3 of Module 1 of the Generic Management Qualification SAQA ID 59201 LP 60269, worth 162 Credits at NQF Level 5. Qualifying learners will be able to devise a strategy to build constructive relationships with team members and managers in a unit as well as identify and minimising personal conflict.
1 Day
From ZAR 2,000.00
Mentoring
Are you passionate about guiding others toward success? Do you want to enhance your leadership skills while making a meaningful difference in someone's career? Our Mentoring Workshop is designed just for you! Mentoring is a valuable practice for guiding new employees in their career development. This short course provides guidelines on being an effective mentor in the workplace.
1 Day
From ZAR 2,250.00
Motivating Your Employees
This course will assist you in understanding and implementing strategies that will help to motivate your work force.
1 Day
From ZAR 2,250.00
Negotiating Skills for Results
Negotiating is a fundamental fact of life at any level. This two-day workshop will help you give participants confidence when negotiating with both internal and external clients. This interactive workshop also includes techniques to promote effective communications and to turn face-to-face confrontation into side-by-side problem solving.
2 Days
From ZAR 4,500.00
Operational Planning SAQA US252032
This Unit Standard is intended for managers in all economic sectors. These managers would typically be second-level managers such as heads of department, section heads, or divisional heads, who may have more than one team reporting to them, and who would like to gain the practical skills to develop, implement, and monitor operational plans.
3 Days
From ZAR 6,750.00
POPIA PAIA Compliance
PAIA and POPIA Compliance is about balancing two opposing human rights regarding information access – the right to know and the right not to know. It is essential for South African businesses, both from a risk and management perspective, to be compliant with these laws. Managing employee and client personal information is a responsibility that now has legal weight. This course covers the basics of these acts, what they mean for business and what needs to be done to comply.
1 Days
From ZAR 2,250.00
Presentation Skills (US13925)
This course is an accredited 2-day workshop, aligned to cover the Specific Outcomes of Unit Standard 13925, which is a fundamental unit standard in the National Certificate: Information Technology (Systems Development), qualification ID 48872, for 5 credits at NQF level 5. If you are in business and require a course that equips you to prepare dynamic and captivating presentations using the latest that PowerPoint offers, then this course is for you. Build confidence to present to any organisation.
2 Days
From ZAR 4,500.00
Promote a Learning Culture SAQA US252041
This Unit Standard will be useful to people who are involved in planning, managing, and/or implementing training and development within organisations. The Unit Standard will be especially useful to skills development facilitators, training managers and human resource development practitioners.
2 Days
From ZAR 4,500.00
Promoting Innovation SAQA US252020
This Unit Standard is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.
2 Days
From ZAR 4,500.00
Protecting Intellectual Property
Intellectual property, (IP), is one of the most valuable assets that a company can have but IP is also one of the items that is possibly looked after worst. Company secrets, product knowledge and trade processes are seldom protected correctly. For the protection to be of any value you must follow certain procedures. The correct type of protection must be linked to each group of products if you want the protection to be of any value. If you are a designer or an inventor that depends on your IP for survival, then it is important that you know this information. You will learn the processes to follow that will help you protect your intellectual property from unscrupulous competitors. This course will highlight what you can do to keep your intellectual property reasonably safe and how you can optimise the benefits from protecting your rights to your IP.
3 Days
From ZAR 6,750.00
Public Finance Management Act
Public Finance Management Act is a 5 day course for public servants in government. It is essential for individuals to have a working knowledge of finance. We all play a role in our organisations' financial health, whether we realise it or not. If you don't have training or a background in finances, you may be at a disadvantage as you sit around the management table. Understanding the cycle of finance will help you figure out where you fit into your companys' financial structure.
5 Days
From ZAR 11,250.00
Relationship Management
The Relationship Management course bundle is Module 1 of Generic Management Qualification 59201 and comprises of 3 courses: Topic 1 - Emotional Intelligence, Topic 2 - Communication Techniques and Topic 3 - Managing Workplace Relationships. These courses stand alone and each must be completed to finish this Module, which is worth 20 credits. These courses can be offered online as webinar and as classroom-based training.
5 Days
From ZAR 11,250.00
Risk Management (Risk Analysis)
Risk management skills are key to any business owner or manager. This Risk management workshop is a one day intensive training course which will focus on practical application of best practice theory.
1 Day
From ZAR 2,250.00
Risk Management Bootcamp
Risk management skills are key to any business owner or manager. This Risk Management Bootcamp is a three-day intensive training course which will focus on practical application of best practice theory.
3 Days
From ZAR 6,750.00
Risk Management Bootcamp Day2
Risk management skills are key to any business owner or manager. This Risk management workshop is a one day intensive training course which will focus on practical application of best practice theory.
1 Day
From ZAR 2,250.00
Risk Management Bootcamp Day3
Risk management skills are key to any business owner or manager. This Risk management workshop is a one day intensive training course which will focus on practical application of best practice theory.
1 Day
From ZAR 2,250.00
Self-Mastery
The skills that underpin all other soft-skills.A solid scientifically backed model approach to understanding your brain and its effect on the way you respond to your environment and relationships. The aim is to better understand how we as humans think and feel and the effect our emotions have on our brains to enable us to develop our control mechanisms to behave appropriately and understand the reasons behind what we and others do. We discuss practical models of the brain and the BICEP model of social state management to help with this understanding. The assumption is that we are complex beings who have had a long history of development to become who we are. And we are in a process of growth and development. We want to adapt to lead more fulfilling lives and to be more productive.
1 Day
From ZAR 2,250.00
The Accredited Professional Manager SAQA US252037
This short course covers team building from a new or inexperienced manager's perspective with many practical elements and clear steps of how to build a team. We start by recognizing what a team is and move on to fostering the right behaviors and actions to build team dynamics. We cover how to be aware of and alter your management style to build trust and team cohesion and increase the productivity of a team. The course also covers practical elements of defining team roles and responsibilities, delegating tasks, giving feedback, and managing the performance of a team. This is an accredited short skills course.
1 Day
From ZAR 3,000.00
The Accredited Professional Supervisor
This short Skills Course is accredited with the Services SETA and covers the specific outcomes of a unit standard from the qualification Further Education and Training Certificate: Generic Management SAQA ID:57712. The unit standard is SAQA US ID 242821 - Identify responsibilities of a team leader in ensuring that organisational standards are met NQF Level: 4, Credits: 6 This is a core unit standard in the above qualification.
1 Day
From ZAR 2,500.00
The Professional Manager
This course dives deeply into the role of leadership through examining leadership theories and best practice to help a leader examine his / her thought processes and self awareness. It covers the key aspects of managing a team well and gives time for reflection and application.
3 Days
From ZAR 6,750.00
The Professional Supervisor
The Professional Supervisor Course is an excellent foundation course to introduce a new or experienced leader of a small team, to the roles and responsibilities of a supervisor. We cover the dynamics of having to get work done alongside your colleagues and cover essential skills and understanding needed to deliver value to your team and to the organisation, while keeping your calm and handling the pressures of the role. Do not underestimate this course - this is leadership fundamentals at grassroots level and the principles apply throughout business.
3 Days
From ZAR 6,750.00
Time Management US-242811
This course is aligned to meet the outcomes of unit standard 242811 - prioritise time and work for self and team at NQF level 4 for 5 credits. This unit standard is a core in the SAQA Qualification ID 57712: Further Education and Training Certificate: Generic Management which is at NQF level 4. This course will enable you to manage time and prioritise tasks in a work environment and it is intended for junior managers or supervisors in an organisation.
2 Days
From ZAR 4,500.00
Writing Reports and Proposals
A course on writing effective reports and persuasive proposals.
1 Days
From ZAR 2,250.00