Details
In today's fast-paced workplaces, technical ability alone isn't enough - organisations need young employees who can show professionalism, emotional intelligence and a strong work ethic from day one. Our Workplace Readiness and Professional Behaviour programme is designed specifically for new entrants and interns to bridge the gap between education and real-world expectations. Over two days, participants learn the behaviours, attitudes and communication skills that drive reliability, accountability and team cohesion - reducing onboarding friction, minimising HR interventions, and accelerating time-to-value. This course helps HRBPs build confident, job-ready employees who integrate smoothly into teams, uphold organisational culture, and represent the company professionally from the start.
Objectives:
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Understand what work is and how the workplace operates
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Learn expectations of employers and professional behaviour
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Build punctuality, reliability and accountability
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Improve verbal, written and digital communication
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Develop teamwork and collaboration skills
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Demonstrate positive work ethic and attitude
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Present yourself professionally (dress, hygiene, etiquette)
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Use email, calendars and workplace tools correctly
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Manage emotions, stress and conflict appropriately
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Adapt to different people, tasks and workplace cultures
Delivery Methods
| Delivery Method | Duration | ||
|---|---|---|---|
| 2 days | Get a Quote | ||
| 2 days | Get a Quote |
Discounts Available
Save up to 10% by booking and paying 10 business days before the course.
Brochure:
Audience
- Youth entering the workplace for the first time (interns, graduates, matriculants, TVET or university students transitioning into employment)
- New or recently appointed entry-level employees who need grounding in professional behaviour and workplace expectations
- Learnership and internship participants sponsored by corporate or SETA programmes
- Candidates with technical skills but limited soft-skills exposure, especially in communication, teamwork and professionalism
- Employees who have never worked in a formal corporate environment and need help adjusting to norms of workplace culture, etiquette and accountability
- Young talent pipelines that HR is preparing for long-term growth and retention
Pre-Requisites
None (open to any first-time or entry-level employee)
Course Outline / Curriculum
1. Understanding Work and the Workplace
- What “work” means (purpose, expectations, structure)
- Employer and employee responsibilities
- Workplace hierarchy and teamwork
- Understanding workplace culture and diversity
2. Employability Skills
- Punctuality and attendance
- Time management (prioritizing tasks, managing schedules)
- Reliability and accountability (following through on commitments)
- Adaptability and learning new tasks
- Problem-solving and resourcefulness
3. Communication Skills
- Verbal and non-verbal communication (tone, body language)
- Listening and asking questions
- Email and phone etiquette
- Professional language and avoiding slang
- Giving and receiving feedback respectfully
4. Teamwork and Collaboration
- Understanding roles within a team
- Cooperation and supporting colleagues
- Handling conflict professionally
- Respecting differences and inclusion
5. Professionalism and Work Ethic
- Personal responsibility and self-motivation
- Integrity and honesty
- Taking initiative and showing effort
- Positive attitude and enthusiasm
6. Personal Presentation
- Dressing appropriately for work
- Personal hygiene and grooming
- Workplace body language
- Digital professionalism (social media awareness)
7. Emotional Intelligence
- Self-awareness and self-control
- Managing stress and frustration
- Building resilience and confidence
- Empathy and understanding others
8. Basic Digital and Technical Skills
- Using email, calendars, and office software
- Understanding basic computer operations
- Online safety and digital etiquette
Schedule Dates and Booking
There are currently no scheduled dates.