Details
In today's fast-paced workplaces, technical ability alone isn't enough - organisations need young employees who can show professionalism, emotional intelligence and a strong work ethic from day one. Our Workplace Readiness & Professional Behaviour programme is designed specifically for new entrants and interns to bridge the gap between education and real-world expectations. Over two days, participants learn the behaviours, attitudes and communication skills that drive reliability, accountability and team cohesion - reducing onboarding friction, minimising HR interventions, and accelerating time-to-value. This course helps HRBPs build confident, job-ready employees who integrate smoothly into teams, uphold organisational culture, and represent the company professionally from the start.
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Understand what work is and how the workplace operates
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Learn expectations of employers and professional behaviour
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Build punctuality, reliability and accountability
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Improve verbal, written and digital communication
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Develop teamwork and collaboration skills
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Demonstrate positive work ethic and attitude
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Present yourself professionally (dress, hygiene, etiquette)
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Use email, calendars and workplace tools correctly
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Manage emotions, stress and conflict appropriately
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Adapt to different people, tasks and workplace cultures
Delivery Methods
| Delivery Method | Duration | ||
|---|---|---|---|
| 2 days | Get a Quote | ||
| 2 days | Get a Quote |
Discounts Available
Save up to 10% by booking and paying 10 business days before the course.
Brochure:
Audience
Youth entering the workplace for the first time (interns, graduates, matriculants, TVET or university students transitioning into employment)
New or recently appointed entry-level employees who need grounding in professional behaviour and workplace expectations
Learnership and internship participants sponsored by corporate or SETA programmes
Candidates with technical skills but limited soft-skills exposure, especially in communication, teamwork and professionalism
Employees who have never worked in a formal corporate environment and need help adjusting to norms of workplace culture, etiquette and accountability
Young talent pipelines that HR is preparing for long-term growth and retention
Pre-Requisites
None (open to any first-time or entry-level employee)
Course Outline / Curriculum
1. Understanding Work and the Workplace
What “work” means (purpose, expectations, structure)
Employer and employee responsibilities
Workplace hierarchy and teamwork
Understanding workplace culture and diversity
2. Employability Skills
Punctuality and attendance
Time management (prioritizing tasks, managing schedules)
Reliability and accountability (following through on commitments)
Adaptability and learning new tasks
Problem-solving and resourcefulness
3. Communication Skills
Verbal and non-verbal communication (tone, body language)
Listening and asking questions
Email and phone etiquette
Professional language and avoiding slang
Giving and receiving feedback respectfully
4. Teamwork and Collaboration
Understanding roles within a team
Cooperation and supporting colleagues
Handling conflict professionally
Respecting differences and inclusion
5. Professionalism and Work Ethic
Personal responsibility and self-motivation
Integrity and honesty
Taking initiative and showing effort
Positive attitude and enthusiasm
6. Personal Presentation
Dressing appropriately for work
Personal hygiene and grooming
Workplace body language
Digital professionalism (social media awareness)
7. Emotional Intelligence
Self-awareness and self-control
Managing stress and frustration
Building resilience and confidence
Empathy and understanding others
8. Basic Digital and Technical Skills
Using email, calendars, and office software
Understanding basic computer operations
Online safety and digital etiquette
Schedule Dates and Booking
There are currently no scheduled dates.