Andrew is passionate about communications and making connections. As an actor, playwright, singer, song writer and over all performance enthusiast, Andrew has learned the importance of effective communication in the social environment. A graduate of UCT, he has a Bachelor of Arts double major in Drama and Media&Writing. He has always found himself at home on the stage, be it theatre or music. He has also had a keen interest in the behind the scenes occupations of writing and directing. At school level he was awarded Best Script two years running as well as Most Versatile Actor and overall Drama Honours. The psychology behind performance and how that applies both to stage and interpersonal interaction is focal point for Andrew and formed key aspects of his studies.
Solve problems, make decisions, and implement solutions at a basic level.
This course is accredited at NQF Level 4 for 8 credits and forms part of our Generic Management Level 4 qualification.
Upon completion of the course, learners will be able to:
Define a problem
Investigate the problem
Generate problem solutions
Implement a problem solution
Evaluate the effectiveness of the chosen solution
Delivery Methods
Leading Training is focusing on providing virtual training
courses for the foreseeable future and will only consider
in-person and classroom training on request, with a required
minimum group size of four delegates. We remain committed to
offering training that is fast, focused and effective.
Save up to 10% by booking and paying
10 business days before the course.
Brochure:
Information may change without notice.
Audience
Suitable for lower to mid-level employees or junior managers in any organisation who would benefit from earning a unit standard.
Pre-Requisites
Grade 11
Basic English writing skills
Basic Computer skills
Some business experience required
Course Outline / Curriculum
Module 1: Define the Problem
Problems are defined according to verified information.
The rationale for consulting with stakeholders and role-players is explained to ensure that they contribute to the various stages of the problem-solving process.
Techniquest in the formulation of the problem definition are explored and explained, according to theory and practice.
A technique is selected in line with the context of the problem.
Module 2: Investigate the Problem
A problem is investigated to ascertain the various components.
Further information is obtained if required, and all information is critically examined for its relevance to the problem.
Module 3: Generate Problem Solutions
Possible solutions are generated by using a range of problem-solving techniques.
Criteria are identified and weighted to enable the ranking of proposed solutions.
Possible solutions are evaluated against the established criteria in order to determine suitability.
Module 4: Implement Solution(s)
The optimum solution(s) is(are) selected in accordance with the given criteria.
Stakeholders are consulted prior to implementation, so as to obtain commitment.
The selected solution(s) is (are) implemented according to organisational constraints.
Module 5: Evaluate the Effectiveness of the Solution
Criteria for the measurement of the effectiveness of the solution are identified according to the problem definition.
The effectiveness of the solution is evaluated against the criteria.
Corrective action is identified and applied, where possible.
Schedule Dates and Booking
There are currently no scheduled dates.
Please note that this course needs a minimum of 6 delegates to schedule
a course. You can choose to be added to the waiting list by clicking the
button below and we will contact you when we have enough delegates
interested. Should we not get enough delegates, we will refund or credit
your paid booking.
Should you need this course urgently, the following options are
available:
Pay for 6 delegates (whether you have them or not) and we will
schedule the course as soon as possible.
If you have fewer delegates and cannot pay for 6, we can negotiate
a shortened course where some of the time will be spent in blended
learning - watching videos and doing tutorials and exercises with
some contact time with the trainer. We would want to discuss what
your core needs are so that we cover those aspects. You need to have
paid for 3 delegates at least.
Bringing your own PC
It is very important that you have full administrator rights to your
computer so that any software needed for the course can be installed
correctly.
Please ensure that you arrive at least 30min early on the first day
of training in order to get your PC setup correctly.
If this is not possible then it will be better to make use of our
computer.