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Problem-Solving SAQA US242817

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TRAINERS FOR COURSE


Details

Solve problems, make decisions, and implement solutions at a basic level. 

This course is accredited at NQF Level 4 for 8 credits and forms part of our Generic Management Level 4 qualification.

 

Upon completion of the course, learners will be able to:

  • Define a problem
  • Investigate the problem
  • Generate problem solutions
  • Implement a problem solution 
  • Evaluate the effectiveness of the chosen solution

 

Delivery Methods

Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of four delegates. We remain committed to offering training that is fast, focused and effective.

Delivery Method Duration Price (excl. VAT)
Fulltime 3 Day R 6,897.00
Webinar 3 Day R 5,547.00

Discounts Available

Save up to 10% by booking and paying 10 business days before the course.

Brochure:

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Information may change without notice.

Audience

Suitable for lower to mid-level employees or junior managers in any organisation who would benefit from earning a unit standard. 

Pre-Requisites

  • Grade 11
  • Basic English writing skills
  • Basic Computer skills 
  • Some business experience required

Course Outline / Curriculum


Module 1: Define the Problem

  • Problems are defined according to verified information.
  • The rationale for consulting with stakeholders and role-players is explained to ensure that they contribute to the various stages of the problem-solving process.
  • Techniquest in the formulation of the problem definition are explored and explained, according to theory and practice.
  • A technique is selected in line with the context of the problem.

 

Module 2: Investigate the Problem 

  • A problem is investigated to ascertain the various components.
  •  Further information is obtained if required, and all information is critically examined for its relevance to the problem.

 

Module 3: Generate Problem Solutions

  • Possible solutions are generated by using a range of problem-solving techniques.
  • Criteria are identified and weighted to enable the ranking of proposed solutions.
  • Possible solutions are evaluated against the established criteria in order to determine suitability.

 

Module 4: Implement Solution(s)

  • The optimum solution(s) is(are) selected in accordance with the given criteria.
  • Stakeholders are consulted prior to implementation, so as to obtain commitment.
  • The selected solution(s) is (are) implemented according to organisational constraints.

 

Module 5: Evaluate the Effectiveness of the Solution

  • Criteria for the measurement of the effectiveness of the solution are identified according to the problem definition.
  • The effectiveness of the solution is evaluated against the criteria.
  • Corrective action is identified and applied, where possible.

Schedule Dates and Booking

There are currently no scheduled dates.

Please note that this course needs a minimum of 6 delegates to schedule a course. You can choose to be added to the waiting list by clicking the button below and we will contact you when we have enough delegates interested. Should we not get enough delegates, we will refund or credit your paid booking.

Add me to the waiting list

Should you need this course urgently, the following options are available:

  1. Pay for 6 delegates (whether you have them or not) and we will schedule the course as soon as possible.
  2. If you have fewer delegates and cannot pay for 6, we can negotiate a shortened course where some of the time will be spent in blended learning - watching videos and doing tutorials and exercises with some contact time with the trainer. We would want to discuss what your core needs are so that we cover those aspects. You need to have paid for 3 delegates at least.