Carl Spies - Bio
CarlSpies- Social Business Facilitator
"There's no such thing as a social media strategy, only a good business strategy that is aware of networks"
Carl Spies is seasoned social business strategist, a complex multidisciplinary approach emerging from social online networks that seek to help leading brands extract real value from social media/network trends and technologies to engage customers beyond the corporate firewall, and mine social capital behind it.
He has spent the last six years establishing himself as a thought leader in systems thinking and social business design while working with clients ranging from Standard Bank, Vodacom and South African Breweries to eBucks, Microsoft and Samsung.
Carl is recognised as an accomplished provocative facilitator and technical consultant having advised many organisations in South and West Africa, coordinated top-level community events and addressed national and international groups on a wide range of critical social business topics. He is well a seasoned design thinker with broad insights at the intersections of social science, online community development and value innovation using proven network effects.
Relevant Social Network Projects Carl has lead:
(platforms: intranets, ideation (crowdsourcing) systems, LMS, branded communities)
ABSA - A shared services strategy network which refined and cascaded department strategies online.
FNB - Learner management system for the Institute of Extreme Customer Service.
Hollard Insurance - Hollardtopia - Social Intranet
Kelly Personnel - Social Intranet
Microsoft - Ideation Platform to crowd-source ideas from the community.
RMB - Internal platform to query and collaborate on scaling the internal culture after rapid expansion.
SAB - Learning collaboration platform.
Standard Bank - Blue Connection - the core social intranet (including gaming elements to increase adoption).
Telesure - Let's Connect pilots platforms.
(and external social community platforms for :Converse, Toyota, eBucks and Samsung)
Social Software: Acquia Commons (Drupal)
Microcontent: SocialCast, Twitter, Yammer
Social Networks: Facebook, Google+, LinkedIn, SocialText
Media: Flickr, Youtube, Last.fm, GetGlue
2. Knowledge and Skills
Relevant Models he is trained in:
SCRUM: Agile Product Development + Project Management
Cognitive Edge: Complex Adaptive Social Systems - Sensemaking using Cynefin.
User Experience Design - Flow Interactive.
NeuroSematnics - linguistic and cognitive models of user experience.
LAB - language and behaviour profiling (to develop archetypes from the network members).
VizThink - Dave GrayCynefin - Dave Snowden - Complex Adaptive Systems - Sensemaking
Biomatrix - Organisational Change using network effects and systems-thinking.
StrateX - designing execution strategies and developing channels to cascade them throughout the workforce.
Spiral Economics - a model based on the Claire Graves research - exploring the dynamics of value creation from individuals to the entire stakeholder ecosystem.
Training Courses Developed:
IXCS 3 Day Intensive - WesBank - Customer Service
A 3 Day MBA in Social Business (for Terrapin) - covering B2B, B2C social network concepts and tools.
3. Services Offered
Rapid Prototyping of Social Networks - with rapid feedback and agile metrics.
Workscapes - performance support social networks (incorporating informal learning)
User Experience Mapping - Designing network elements to fit staff profiles.
Lunch 'n Learn Sessions - from frontline to C-suite level audiences - succint explorations of current social business elements e.g. #SoMoLo
Intrapreneur Sessions - designed to build capacity with internal teams to rapidly identify, design and test social network initiatives.
Mari Eagar hired Carl as a Social Collaboration Strategy Consultant in 2010/11:
"Carl Spies combines strategic thinking with design thinking to create a unique approach in social business design. He implements strategic initiatives using a people centric and collaborative approach, which ensures successful change in peopleâ€™s behavior to support the implementation thereof. Carlâ€™s work is based on deep research of theory as well as significant experience in social technologies, therefore making his solutions robust, credible and implementable.
An example of his strategic contributions and social design thinking skills can be seen with the openaxyz method and toolset where Carl contributed to the original conceptual design which was focused on the application of design thinking in the strategy domain. He also visualised and developed architecture foundations in openaxyz such as the social group module and the visualisation features, making the product unique in the market place. He is able to move other peopleâ€™s ideas into unique, differentiating insights and innovation."
-Mari Eagar CA - M Phil Leadership (cum laude) and Member of the Canada-Southern Africa Chamber of Business.
Lawrence is a Sales Manager and Training instructor at Leading Edge Business Solutions (formerly Intoweb Academy)
since April 2008, and has been a technical instructor since 2004. Lawrence combines technical
knowledge with good communications skills, and consistently receives enthusiastic reviews from his
students. Lawrence has trained in all 9 provinces of South Africa as well as in The DRC and Swaziland.
Operating Systems and Application Software
Windows 95 –Windows 7, Office 97/2000/XP/2003/2007/2010
Microsoft Word, Excel, PowerPoint, Outlook, Access, Project, Visio
Open /Libre Office Writer, Calc, Impress, Base
Wordpress and Joomla Content management systems
Soft skill/ Business Skills
Selling, Presentation, Communication, Time Management, Anger Management.
Certified Technical Trainer Exam
N5 Electrical Engineering
Installation Liaison Officer (Telecommunication)
Microsoft Office Specialist, Word, Excel, PowerPoint
Hardware and Networking from City & Guilds of London
Mark's formal qualifications include:
Bsc (Engineering) Electrical
Institution: University of the Witwatersrand.
Final Subjects IncludedComputer Engineering
Certification: Level 2 Certification
Institution: Linux Professional Institute
The purpose of this course is to provide Drupal site administrator's with the essential skills to manage their site with confidence. The course is run on Drupal version 6.x
Employee's required to administrate a Drupal site. This is not a course for Drupal site developers.
Better than average computer literacy.
Note: information may change without notice.
Drupal is a free and open source content management system (CMS) written in PHP and distributed under the GNU General Public License. It is believed to be used as the back-end system for at least 1% of websites worldwide, ranging from small personal blogs to large corporate and political sites, including whitehouse.gov and data.gov.uk. It is also used for knowledge management and business collaboration.
Instructor Led classroom based training. Scheduled classes are normally held in Woodmead - near to Sandton in Johannesburg, Gauteng, South Africa. Stationary and textbook included. Refreshments, including 2 tea breaks and a cooked meal for lunch are provided for full time courses. Contact hours are between 9am to 4pm.
There are currently no scheduled dates.
For clients who want to enjoy the convenience of public transport, consider the Gautrain.
For more information you can download the official Gautrain brochure.
The PC hire charge is not applicable if you bring your own notebook.
It is very important that you have full administrator rights to your computer so that any software needed for the course can be installed correctly.
Please ensure that you arrive at least 30min early on the first day of training in order to get your PC setup correctly.
If this is not possible then it will be better to make use of our computer.