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Leading Edge Training

Intro to Labour Relations in the Workplace Course Details

A one day introduction to the role and responsibilities of being a shop steward. Overveiw of basic law and current Labour Relations Legislation in South Africa.


Shop stewards, managers, supervisors, HR managers & HR practitioners


Be in leadership in the workplace (usually in industry or big business). Literate.


1 Day


$300.00 If you are currently resident in South Africa you will need to pay VAT at 14%.   *Discount available

Note: information may change without notice.

About Intro to Labour Relations in the Workplace

The course aims to give participants the essential basics of South African Labour Relations practice for effective workplace functioning and prepares the participant for more advanced training. The programme covers all the basic areas of Labour Relations law and policy for shop steward functioning.

Course Outline

Participants will achieve the workshop outcome by being able to:


  • Know the history and background of Labour Legislation in RSA
  • Have thorough knowledge on Labour Law and its application in shop steward practice
  • Understand the functions and structures of Trade Unionism in RSA
  • Understand the role and duties of a shop steward at the workplace
  • Facilitate effective interaction with management
  • Understand the mechanisms of a disciplinary code and procedure
  • Know different approaches to handling conflict at the workplace
  • Understand the South African dispute resolution mechanisms and the role and function of a shop steward in the dispute  resolution process
  • Understand and constructively participate in workplace grievance and disciplinary processes
  • Understand the grounds, rules and processes of termination of employment

Delivery Method

Instructor Led classroom based training. Scheduled classes are normally held in Woodmead - near to Sandton in Johannesburg, Gauteng, South Africa. Stationary and textbook included. Refreshments, including 2 tea breaks and a cooked meal for lunch are provided for full time courses. Light finger meals are supplied for part time courses.

Scheduled Dates

There are currently no up and coming Intro to Labour Relations in the Workplace courses scheduled.You may request that the course be scheduled. If you are interested please click here to fill out an enquiry form.


For clients who want to enjoy the convenience of public transport, consider the Gautrain. Our training premises in Woodmead is located near the Morning Glenn Mall Bus Stop. If organised by prior arrangement we will collect delegates from the afore mentioned bus stop at no extra charge. Direction to the bus stop are as follows:

Take the Gautrain to the Sandton station.
Take the S2 Bus to Morning Glenn Mall.
We will collect you at 8:30 directly from the bus stop.


Please submit a query on the course page and we will be able to advise you on hotels and guest houses close to the training facility.