Details
This focused workshop aims to equip managers with the knowledge, ethical understanding, and practical skills to effectively plan, conduct, and evaluate recruitment and selection processes that result in fair, competency-aligned hiring decisions.
By the end of the workshop, participants should be able to:
- conduct structured, ethical, and competency-based interviews,
- evaluate candidates fairly, and
- contribute effectively to the hiring process to ensure better role-person matches.
Delivery Methods
| Delivery Method | Duration | ||
|---|---|---|---|
| 4 hours | Get a Quote | ||
| 4 hours | Get a Quote |
Discounts Available
Brochure:
Customer Testimonials
FLUME Digital Marketing Agency
This course has been truly transformative. The hiring techniques I learned have completely changed the way I approach recruitment. The content is clear, practical, and immediately applicable—equipping managers with the confidence and tools to consistently hire the right people for the right roles. I especially appreciated the real-world examples and structured methods that remove guesswork and improve decision-making. Since completing the course, I’ve already applied the techniques in my team—using competency-based interview questions, structured scoring methods, and more thoughtful role profiling. The results have been outstanding. I now feel far more capable of identifying high-quality candidates who are not only skilled but aligned with our culture and long-term goals. I highly recommend this course to any manager who wants to elevate their hiring process. It’s insightful, practical, and genuinely empowering.
FLUME Digital Marketing Agency
Kerrin is a wonderful presenter, and an expert in her field. She presents clearly and provides practical and actionable steps to help improve the hiring selection.
FLUME Digital Marketing Agency
This course is highly recommended!
Audience
All managers who are involved in interviews and hiring processes.
Pre-Requisites
Managerial experience in hiring is preferable but not essential.
Course Outline / Curriculum
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The Recruitment and Selection Process
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A brief overview of the six stages of the hiring process.
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Where a manager fits into the key process of getting the right people in the right roles
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Ethics in interviews
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Job Descriptions and Key Competencies
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The foundation of the hiring process: a clear and coherent job description
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Your role in creating and maintaining accurate JDs
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Identifying core competencies for a sample Flume job description
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Preparing for the Interview and Interview Format
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Interview Format (Agenda) and roles
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Editing an interview script
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Conducting the interview – review of CV
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Asking Questions
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Closing the interview and setting response expectations
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Types of Questions
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How to use open questions, closed questions, and probes.
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Setting competency-based and behavioural interview questions
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Develop one competency-based question for a job you may interview for
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Develop one behavioural interview question
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Achievement and holistic questions , and when to use them
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Critical Incident Questions/Scenarios
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Listening for Answers
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Listening for what the candidate does and does not say, and what that indicates
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Avoiding biases
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Evaluating fairly and systematically
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Reading non-verbal cues and evaluating their importance
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Interview Case Studies
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Discuss one sample case study
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Role plays
Schedule Dates and Booking
There are currently no scheduled dates.