Hiring Techniques for Managers: Getting the Right People in the Right Roles

The Recruitment and Selection Process 

A brief overview of the six stages of the hiring process. 

Where a manager fits into the key process of getting the right people in the right roles 

Ethics in interviews 

Job Descriptions and Key Competencies 

The foundation of the hiring process: a clear and coherent job description 

Your role in creating and maintaining accurate JDs 

Identifying core competencies for a sample Flume job description 

Preparing for the Interview and Interview Format 

Interview Format (Agenda) and roles 

Editing an interview script 

Conducting the interview – review of CV 

Asking Questions 

Closing the interview and setting response expectations 

Types of Questions 

How to use open questions, closed questions, and probes. 

Setting competency-based and behavioural interview questions 

Develop one competency-based question for a job you may interview for 

Develop one behavioural interview question 

Achievement and holistic questions , and when to use them 

Critical Incident Questions/Scenarios 

Listening for Answers 

Listening for what the candidate does and does not say, and what that indicates 

Avoiding biases 

Evaluating fairly and systematically 

Reading non-verbal cues and evaluating their importance 

Interview Case Studies 

Discuss one sample case study 

Role plays