Build Confidence, Stay Compliant, and Close More Deals
This focused 1-day course equips sales professionals with the essential skills to succeed in telephone-based selling. From creating a strong first impression to handling objections and closing confidently, participants will learn how to use tone, language, and modern tools to drive better results. The course also covers legal compliance (including POPIA/GDPR), CRM integration, remote work best practices, and strategies for effective follow-up, ensuring a complete, practical foundation for successful phone-based sales.
Participants will learn how to:
Delivery Method | Duration | ||
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1 Day | Get a Quote | ||
1 Day | Get a Quote |
Save up to 10% by booking and paying 10 business days before the course.
Introduction and Compliance
Professional Telephone Persona
Core Communication Skills
Tools and Technology
Planning and Scripting
Negotiation and Objections
Closing and Follow-Up
Remote Work and Collaboration
Wrap-Up and Action Plan
There are currently no scheduled dates.