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POPIA PAIA Compliance


POPIA PAIA Compliance


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Heinrich Opperman
Kerrin Badham


PAIA and POPIA Compliance is about balancing two opposing human rights regarding information access – the right to know and the right not to know.  It is essential for South African businesses, both from a risk and management perspective, to be compliant with these laws.

Managing employee and client personal information is a responsibility that now has legal weight.  This course covers the basics of these acts, what they mean for business and what needs to be done to comply. 


A fast-paced 1-day overview of PAIA and POPIA for managers and leaders of businesses, to unpack the basics in a clear and understandable way.  This course can be online via virtual live instruction for groups of 6 or more, or in a classroom setting.

We also have a blended version with LMS content that can be done in 2 x 4-hour modules via MS Teams.   

Delivery Methods

Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of six delegates. We remain committed to offering training that is fast, focused and effective.

Delivery Method Duration Price (excl. VAT)
Classroom 1 days ZAR 2,750.00 Get a Quote
Live Virtual Training 1 days ZAR 2,250.00 Get a Quote

Discounts Available

Save up to 10% by booking and paying 10 business days before the course.


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Information may change without notice.


This course is intended for business owners, managers, team leaders, HR practitioners and newly appointed Information Officers who are new to PAIA and POPIA and need a clear overview and explanation of these laws and a practical guide on applying them.

This is tailored to South African legislation but will touch on International trends in data processing.



Course Outline / Curriculum

POPIA / PAIA Compliance

Balancing the two opposing human rights on information access – the right to know and the right not to know.


PAIA – The right to know

What is PAIA?

PAIA Case Studies to Explore

The Information Regulator

The Role of the Information Officer

Categories of Information

            Types of personal information a company may store

            Which types are openly available to the public

Which are only available upon request

The PAIA Manual

            What is it?

            Where is it stored?

            What must it contain?

Requesting Access to Information

            Forms and Procedures

            The Information Officer’s Responsibilities

Ensuring PAIA Compliance in your Business

            Building Awareness

            Appointing the Info Officer

            Creating the PAIA Manual

            Processing Information Requests

            The Risks of Non-compliance


POPIA – The right not to know

What is POPIA?

Why is POPIA so important?

Some Case Studies to Explore

The 5 POPIA rules for Personal Information Handling and Storage

            Processing Limitations

            Quality of Information

            Data Processing and Collection Transparency

            Data Security

            Individual consent and control

POPIA Compliance

            Role of the Information Officer

            Information Security

            Consent to Data Processing

Consequences of Non-Compliance

            International Law

Keeping Personal Information Safe

            Email Security

            Phishing Attempt Awareness

            Accessing Websites

            Using Removable Media

            Using Secure Passwords


            Using Unsecured Wi-Fi Connections

Schedule Dates and Booking

There are currently no scheduled dates.

Please note that this course needs a minimum of 6 delegates to schedule a course. You can choose to be added to the waiting list by clicking the button below, and we will contact you when we have enough delegates interested. Should we not get enough delegates, we will refund or credit your paid booking.

Add me to the waiting list

Should you need this course urgently, the following options are available:

  1. Pay for 6 delegates (whether you have them or not) and we will schedule the course as soon as possible.
  2. If you have fewer delegates and cannot pay for 6, we can negotiate a shortened course where some of the time will be spent in blended learning - watching videos and doing tutorials and exercises with some contact time with the trainer. We would want to discuss what your core needs are so that we cover those aspects. You need to have paid for 3 delegates at least.
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