Leading Training Articles

Hate making calls? There's an app for that

Andrew Badham - 2018-05-10 15:54:42

Having to make phone calls is one of those chores that most people dread. Sure, there are the occasional folks who will pick up a phone way before they send an email, but theirs is a rare breed, and it’s growing rarer still. Most folks would rather hash out an essay-length text than simply chat to the person on the other side of the line. The trouble for these folks is that you often have to pick up a phone. Whether it’s because you need a response as soon as possible, the person... Read more

The what and the why of UX Design

Andrew Badham - 2018-04-23 12:28:16

On a superficial level, User Experience Design is a fairly self-explanatory function. A UX Designer is primarily concerned with how the user interacts with a product. What that product is, varies; it could be a web, mobile or desktop app, or even a physical product. Regardless, someone has to take into account how the user will eventually use the product and whether that design actually fits their usage. That’s all fairly intuitive from the title; what’s less intuitive is how UX de... Read more

Devil's Advocate

Andrew Badham - 2018-04-17 13:55:09

There’s a game I like to play with my classes. It’s based on the concept of playing Devil’s Advocate. Simply put, it’s all about taking the opposing view of an argument even if you don’t really agree with it. First off, we try to find a couple of controversial topics, ones that really split the room, but hopefully, don’t elicit too much of an emotional response. A little bit of controversy ups the engagement level, but too much spirals the class into emotio... Read more

Ideological Inoculation

Andrew Badham - 2018-04-17 12:02:40

When I was still in school, I remember being taken on a field trip to the Cradle of Humankind, to Maropeng. We were taken through the Sterkfontein caves to see the dig sites where archaeological treasures such as Mrs Ples were found, and then through the educational centre not far from that. In the educational centre, we were treated to the sight of the fossil remains of long extinct rodents, sabre-toothed cats, and of course, early hominids. It is impossible to discuss hominids witho... Read more

Logical Fallacies - A short List

Andrew Badham - 2018-04-17 11:40:27

Logical fallacies are mistakes in the way that we or other people construct their arguments. If you familiarise yourself with these, you will be better able to see when you or someone else is making sense. False CauseBasically, the reason something is happening is not necessarily what it appears to be. We presume that a relationship between things means that one is the cause of the other. One subset of this fallacy is the assumption that correlation proves causation. e.g. You come down with... Read more