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Microsoft Outlook Level 1


Microsoft Outlook Level 1


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Bruce Sabada

Lawrence Maoka Xolisile Maleko


Microsoft Outlook is a personal information manager from Microsoft, and although often used mainly as an e-mail application, it also provides a calendar, task and contact management, note taking, a journal and web browsing.

This course will give you the fundamental skills to use Outlook to manage your email communications, calendar events, contact information, tasks and notes. You can also use this course to prepare for the Microsoft Office Specialist (MOS) Certification exams for Microsoft Outlook.

Course Objectives:

  • Perform basic functions
  • Compose email messages
  • Read and Respond to email messages
  • Manage email messages
  • Manage your calendar
  • Manage your contacts
  • Work with tasks and notes
  • Customize the Outlook interface

Delivery Methods

Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of six delegates. We remain committed to offering training that is fast, focused and effective.

Delivery Method Duration Price (excl. VAT)
Classroom 1 Day ZAR 2,750.00 Get a Quote
Live Virtual Training 1 Day ZAR 2,250.00 Get a Quote

Discounts Available

Save up to 10% by booking and paying 10 business days before the course.


Download Brochure

Information may change without notice.


For multiple or individual users in organizations and/or for personal use. This course is intended for people who have a basic understanding of Windows and who need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other mail features.


Using Windows 8 or 10 Computer Literacy and Microsoft office license. 

Course Outline / Curriculum

  • Getting Started with Outlook
    • Navigate the Outlook interface
    • Perform basic email functions
    • Use outlook help
  • Composing Messages
    • Create an email message
    • Check spelling and grammar
    • Format message content
    • Attach files and items
    • Enhance an email message
    • Manage automatic message content
  • Reading and Responding to messages
    • Customize Reading options
    • Work with attachments
    • Manage your message responses
  • Manage Your messages
    • Manage messages using tags, flags and commands
    • Organize messages using folders
  • Managing your Calendar
    • View your calendar
    • Manage appointments
    • Manage meetings
    • Print your calendar
  • Managing your Contacts
    • Create and update contacts
    • View and organise contacts
  • Working with Tasks and Notes
    • Manage notes
    • Manage Tasks
  • Customizing the Outlook Environment
    • Customise the outlook interface
    • Create and manage quick steps


Schedule Dates and Booking

There are currently no scheduled dates.

Please note that this course needs a minimum of 6 delegates to schedule a course. You can choose to be added to the waiting list by clicking the button below, and we will contact you when we have enough delegates interested. Should we not get enough delegates, we will refund or credit your paid booking.

Add me to the waiting list

Should you need this course urgently, the following options are available:

  1. Pay for 6 delegates (whether you have them or not) and we will schedule the course as soon as possible.
  2. If you have fewer delegates and cannot pay for 6, we can negotiate a shortened course where some of the time will be spent in blended learning - watching videos and doing tutorials and exercises with some contact time with the trainer. We would want to discuss what your core needs are so that we cover those aspects. You need to have paid for 3 delegates at least.
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