Details
This 1-day practical programme equips line managers with the essential HR responsibilities they cannot delegate, and the legal context needed to carry them out confidently and compliantly. The course provides a clear understanding of when the manager is the decision-maker, when HR must step in, and how to handle key moments across the employee lifecycle - from hiring and onboarding to performance, discipline and exit. Designed specifically for the South African regulatory environment, it blends legal awareness with practical tools to help managers lead fairly, protect the business, and create a healthy and productive workplace.
By the end of this workshop, participants will be able to:
- Understand the line manager’s HR responsibilities versus HR’s role.
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Apply key South African labour laws in day-to-day management decisions.
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Manage employees fairly and compliantly across the full employee lifecycle.
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Conduct fair recruitment and selection in line with EE requirements.
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Onboard and orient new employees effectively to set expectations early.
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Provide feedback, set goals, and conduct performance conversations.
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Apply progressive discipline correctly and document issues properly.
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Recognise when to escalate matters to HR or specialists.
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Handle grievances and conflicts at team level before escalation.
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Protect employee information in line with POPIA.
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Contribute positively to retention, well-being and transformation goals.
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Build trust and accountability through fair and consistent people practices.
Delivery Methods
| Delivery Method | Duration | ||
|---|---|---|---|
| 1 days | Get a Quote | ||
| 1 days | Get a Quote |
Discounts Available
Save up to 10% by booking and paying 10 business days before the course.
Brochure:
Audience
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Line managers and supervisors with direct reports
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Newly appointed or first-time people managers
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Team leaders stepping into HR-related responsibilities
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Operational managers who handle day-to-day staff issues
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Managers participating in learnership or graduate placements
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Non-HR specialists who must apply labour law in practice
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Emerging leaders being prepared for a management role
Pre-Requisites
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No formal qualification is required
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Basic understanding of day-to-day people management
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Exposure to supervising or leading staff (current or upcoming role)
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Willingness to participate in discussions and scenarios
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Ability to apply learning to real or simulated workplace situations
Course Outline / Curriculum
Session 1: HR in the Manager’s Role
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Why HR matters for managers: their responsibilities vs. HR department’s responsibilities.
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Core HR skills for managers: communication, fairness, documentation, confidentiality.
Session 2: Key South African Labour Laws Every Manager Must Know
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Labour Relations Act (LRA): fair discipline, dismissals, CCMA basics.
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Basic Conditions of Employment Act (BCEA): hours, leave, overtime, pay rules.
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Employment Equity Act (EEA): non-discrimination in hiring and management.
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POPIA: protecting employee information.
(Touch on Skills Development and COIDA only briefly as awareness items.)
Session 3: The Employee Lifecycle in Practice (Manager’s Responsibilities)
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Recruitment & Selection: Writing a fair job description, shortlisting, avoiding bias.
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Onboarding: What managers must cover (induction, policies, setting expectations).
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Performance Management: Setting goals, giving feedback, conducting reviews.
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Discipline: Progressive discipline, documenting issues, knowing when to escalate to HR.
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Exit Management: Handling resignations, conducting exit conversations, ensuring compliance.
Session 4: Employee Relations & Workplace Challenges
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Handling grievances and complaints fairly.
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Managing conflict at team level before it escalates.
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Basics of union and CCMA awareness (what a manager must do, what HR must do).
Session 5: Retention, Motivation & Compliance in Daily Management
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Recognition and motivation beyond money.
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Building trust and respect while staying compliant.
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Manager’s role in employee wellbeing, transformation, and equity goals.
Wrap-Up & Toolkit
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Key takeaways: Manager’s HR Do’s and Don’ts.
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Practical tools provided:
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Disciplinary process flowchart (aligned to LRA).
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Performance review template.
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Interview question checklist (EEA-compliant).
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Manager’s HR “red flag” escalation guide (when to call HR).
Schedule Dates and Booking
There are currently no scheduled dates.