This unit standard is intended for people who negotiate in dealing with conflict situations. A learner credited with this standard will be able to: Prepare for negotiations; Conduct negotiations; Conclude negotiations; and Evaluate negotiations.
At the end of this training session, you will be able to conduct negotiations to deal with conflict situations
Delivery Method | Duration | ||
---|---|---|---|
3 Days | Get a Quote | ||
3 Days | Get a Quote |
Save up to 10% by booking and paying 10 business days before the course.
This course will suit learners in any business unit who are responsible for leading and managing staff. It would also suit any qualifying learner who would like to earn credits towards a qualification.
Learners starting to learn towards this unit standard are proficient in Language, Literacy and Communication, including intrapersonal and interpersonal skills, at NQF level 4.
It is recommended that a learner is proficient in the unit standard 'Conduct an in-depth analysis of and interpret conflict situations' before accessing this unit standard'.
Lesson 1
Prepare for negotiations.
Lesson 2
Engage in negotiations.
Lesson 3
Finalise negotiations and communicate agreements.
Lesson 4
Evaluate negotiation processes.
There are currently no scheduled dates.