Details
Becoming an expert trainer requires ongoing development, self-reflection, and a systematic analysis of every training intervention. This accredited three-day facilitator course in South Africa equips participants with practical skills to enhance their training techniques and refine identified areas for improvement. Delegates benefit from immediate, targeted feedback, enabling them to address developmental gaps while earning an accredited certificate.
The programme’s recommended duration is three days, with a maximum of 10 participants, ensuring a highly interactive learning environment. Each delegate concludes the course with a recorded 10- to 15-minute training intervention, demonstrating their newly acquired expertise.
This course is at NQF level 5 for 10 credits and is aligned to cover the specific outcomes for unit standard 117871: facilitate given a variety of methodologies. It is the gold standard in facilitation in South Africa.
NQF Level 5 for 10 credits
The Objectives of the Programme
- Plan and prepare for facilitation;
- Facilitate learning; and
- Evaluate learning and facilitation.
Delivery Methods
| Delivery Method | Duration | ||
|---|---|---|---|
| 3 Day | Get a Quote | ||
| 3 Day | Get a Quote |
Discounts Available
Brochure:
Customer Testimonials
Volkswagen Customer Interaction Centre- Quest
I really liked that the Trainer went far and beyond to assist and guide us. Amber was also great. The staff does go far and beyond. Excellent service.
Easigas (Pty) Ltd
Flexible and sufficient content explaining the learning outcomes.
Easigas (Pty) Ltd
I liked everything. I like how detailed the whole course was.
Volkswagen Customer Interaction Centre- Quest
I enjoyed the course and it gave me more than I expected
Volkswagen Customer Interaction Centre- Quest
Michelle will help you until you know what you need to do. I like that about her. She is always present and energetic. She has a great presence. This is difficult to achieve on teams but she has it in abundance.
Audience
HR Managers, Trainers, Learner Trainers, Coaches, Facilitators, T&D Managers, Skills Development Facilitators, anyone needing to train staff or be accredited by the ETDP SETA as a facilitator.
Pre-Requisites
For credit calculation, it is assumed that learners are already competent in the learning area in which they will provide training. (They must have scope or experience to train in a specific field.)
It is recommended that learners have at least 14 days of workplace experience in training or facilitation (part-time or full-time) and bring proof thereof.
Basic communication skills (English = reading and writing skills on a NQF level 4 /Matric Level).
Access to email and the internet.
Course Outline / Curriculum
- Module 1: Adult Learning
- Characteristics of adults
- Adult learning principles
- Learning style preferences
- Module 2: Plan and Prepare for Training and Development
- Identify learning needs in relation to intended learning outcomes
- Ensure plans cater for the identified learning needs. (possible learning barriers, previous learning experiences, literacy and numeracy levels, language, culture, special needs and different learning styles.)
- Arrange resources, locations, and personnel.
- Prepare learning material to suit agreed outcomes.
- Select appropriate facilitation methods
- Prepare the facilitation process to include the availability of key questions, scenarios, triggers, challenges, problems, tasks and activities as is appropriate to the situation.
- Arrange the learning environment
- Establish and document review criteria
- Module 3 : Facilitate learning.
- Facilitate learning in a coherent manner using appropriate methodologies
- The learning environment and facilitation approach promotes open interaction
- Ensure learners are aware of expected learning outcomes
- Ensure active participation.
- Enables learners to draw from and share their own experiences and work out and apply concepts for themselves.
- Development of concepts through participation
- Manage groups in line with facilitation principles
- Maximise the strengths of group learning while recognising the needs and requirements of individual members.
- Questioning techniques to promote learner involvement
- Questioning techniques to achieve learning outcomes.
- Creating opportunities for monitoring learner's progress & gathering of evidence
- Modifying the facilitation approach to ensure the learners' needs are addressed.
- Module 4: Evaluate learning and facilitation.
- Obtaining learner and stakeholder feedback
- Critically analysing feedback against review criteria.
- Identifying strengths and weaknesses of the planning, preparation and facilitation of learning.
- Obtaining useful recommendations for improvement
- Identifying remedial actions.
Schedule Dates and Booking
There are currently no scheduled dates.