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Closing the Generation Gap




There are currently five generations in the workforce, and employers faced with mass retirements of baby boomers are looking for ways to prepare for the changes that will result. This one-day workshop examines the history and reality of the generation gap as an issue.


Whether defining the actual limits of each generation is really important, or the merits of people within the context of employment, is the bigger issue that is explored. Understanding others helps us to understand ourselves and to manage the people that we work with. Problems, solutions, and strategies are explored to help overcome issues of the generation gap.


Specific learning objectives include:

  • Develop understanding of where the generation gap issue surfaces, and the impact it has on the modern workforce
  • Understand and apply language that is specific to each generation currently in the workplace
  • Explore organization strategies that overcome gap issues
  • Evaluate the need and effectiveness of recruiting, retention and succession plans in context of the generation gap


Delivery Methods

Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of four delegates. We remain committed to offering training that is fast, focused and effective.

Delivery Method Duration Price (excl. VAT)
Fulltime 1 Day R 2,070.00
Webinar 1 Day R 1,620.00

Discounts Available

Save up to 10% by booking and paying 10 business days before the course.


Download Brochure

Information may change without notice.


Business Owners, Managers

Course Outline / Curriculum

You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

  • History in Brief
    • To begin, participants will look at how the generation gap is defined and where it comes from. Participants will also determine similarities and differences amongst themselves.
  • Finding Common Ground
    • As individuals, we have more in common at work than we may think. This session will teach participants how finding things that are in common can be useful when deciding how to approach differences.
  • Silents, Boomers, Xers, Ys, and Millennials
    • This session will look at common generation definitions in an effort to understand their history.
  • Recruiting that Bridges the Gap
    • During this session, participants will explore generation-specific factors that affect retention and recruiting.
  • Pre-Assignment Review
    • This session will review the pre-assignment and explore common generalizations.
  • Solutions
    • During this session, participants will identify targeted ways to appeal to different generations.
  • The Value of Planning
    • Participants will learn how succession planning and coaching can increase an organization's sustainability.
  • Holding on for the Good Times
    • During this session, participants will look at the effect the generation gap has on retention.
  • Developing Targeted Retention Strategies
    • Next, participants will learn how to use the generation gap to their advantage when developing retention strategies.
  • What We Really Want
    • To wrap up the day, participants will explore how to use proven techniques to make our workplace engaging.
  • Workshop Wrap-Up
    • At the end of the day, students will have an opportunity to ask questions and fill out an action plan.

Schedule Dates and Booking

There are currently no scheduled dates.

Please note that this course needs a minimum of 6 delegates to schedule a course. You can choose to be added to the waiting list by clicking the button below and we will contact you when we have enough delegates interested. Should we not get enough delegates, we will refund or credit your paid booking.

Add me to the waiting list

Should you need this course urgently, the following options are available:

  1. Pay for 6 delegates (whether you have them or not) and we will schedule the course as soon as possible.
  2. If you have fewer delegates and cannot pay for 6, we can negotiate a shortened course where some of the time will be spent in blended learning - watching videos and doing tutorials and exercises with some contact time with the trainer. We would want to discuss what your core needs are so that we cover those aspects. You need to have paid for 3 delegates at least.