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Cultural Intelligence (CQ)


Cultural Intelligence (CQ)


Accredited Business Leadership
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Business and Report Writing
Business Etiquette: Gaining That Extra Edge
Business Writing Skills SAQA US 12153
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Change Management SAQA US252021
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Communicating Across Cultures
Communication Techniques SAQA US12433
Conduct Negotiations SAQA US117853
Conflict Resolution The Definitive Approach
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Decision Making SAQA US252026
Developing High-Performance Teams
Diversity & Conflict Management
Introduction to Project Management
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Knowledge Management SAQA US252044
Leadership Essentials SAQA US120300
Manage Conflicts SAQA US114226
Manage Finances SAQA US252040
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Manage Recruitment SAQA US12140
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Management Development Programme Extended
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Managing Diversity SAQA US252043
Managing Risk in a Unit SAQA US252025
Managing the Project Team
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Managing Workplace Relationships SAQA US252027
Motivating Your Employees
National Certificate in Management
Negotiating Skills for Results
Operational Planning SAQA US252032
POPIA PAIA Compliance
Presentation Skills (US13925)
Promote a Learning Culture SAQA US252041
Promoting Innovation SAQA US252020
Protecting Intellectual Property
Public Finance Management Act
Relationship Management
Risk Management (Risk Analysis)
Risk Management Bootcamp
Risk Management Bootcamp Day2
Risk Management Bootcamp Day3
The Accredited Professional Manager SAQA US252037
The Accredited Professional Supervisor
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Writing Reports and Proposals


Chris Moodley

Kerrin Badham


Cultural Intelligence CQ is a registered trademark of the Cultural Intelligence Center LLC

Cultural Intelligence (Quotient) CQ

Is the capability to function effectively across various cultural contexts (national, ethnic, organizational, generational, etc).


Coherent Framework Academic Validity Predicts Performance Developmental Approach


Organizations like Coca-Cola and IATA have integrated cultural intelligence as a key part of driving new business initiatives.


Google utilizes cultural intelligence to assess and train recruiters to find high-achieving individuals across the world.


Bank of America used cultural intelligence to improve the merger with Merrill Lynch.


Companies like these use cultural intelligence to improve the effective completion of global projects.


Cultural intelligence is being used by these companies to leverage the potential of cultural diversity.


Fortune 500s like IBM and McDonalds use cultural intelligence to prepare executives for overseas assignments.


Numerous companies are tapping the potential of cultural intelligence to drive sales and service.

In this workshop delegates will be assessed to determine their current CQ using the CQ Multi-Rater Assessment of the Cultural Intelligence Center, LLC, and a feedback report will be issued. The workshop is designed to enhance self-awareness and develop global leadership abilities. A clear framework for understanding different cultures is presented. Delegates are made aware through the assessment of areas where they need to develop CQ both individually and organisationally.

Delivery Methods

Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of six delegates. We remain committed to offering training that is fast, focused and effective.

Delivery Method Duration Price (excl. VAT)
Classroom 1 Day ZAR 2,750.00 Get a Quote
Live Virtual Training 1 Day ZAR 2,250.00 Get a Quote

Discounts Available

Save up to 10% by booking and paying 10 business days before the course.


Download Brochure

Information may change without notice.


Executives, Line Managers, Project Managers, Sales and Marketing Staff, Facilitators, Team leaders, Members in multicultural teams, Ex-pats, those moving into cross-cultural leadership positions.


To have registered and paid for the course a week prior so that the Multi-Rater Assessment can be completed online by the delegate and by 5 observers who know the delegate. A report of the results forms part of the course.

Course Outline / Curriculum

  • Contexts

    • (national, ethnic, organizational, generational, etc.).


    • CQ vs. Other Intercultural Approaches

    • Coherent Framework

    • Academic Validity

    • Predicts Performance

    • Developmental Approach

  • 4 CQ Capabilities

    • (From low to high CQ)

    1. React to External Stimuli

    2. Recognize other Cultural Norms; Motivated to learn more

    3. Accommodate other Cultural Norms in your Thinking

    4. Adjust to other Cultural Norms in your Behavior

    5. Automatically adjusting Thinking and Behavior when getting appropriate cues

  • Worldwide Norms

  • Self-Rating

  • Strategies to Enhance CQ Drive



    • Cultural Artifacts/Systems

    • Cultural Values and Assumptions


  • Strategies to Enhance CQ Knowledge

  • Strategies to Enhance CQ Strategy

    1. Notice. Don’t Judge.

    2. Plan your encounter.

    3. Create space to reflect afterward.

  • Strategies to Enhance CQ Action

  • Your Personal Orientation vs. Global Norms

  • For more Information

  • Expand Your Borders: Discover Ten Cultural Clusters


    • Reflect on your CQ Assessment

    • Strengths and Weaknesses

    • Discuss with Others

    • Create a CQ Development Plan

    • 6 week and 6 month goals

    • Action Steps

  • Develop a CQ Team

    • Hiring a Diverse Team

    • Making CQ a priority for all

  • Integrate CQ with Overall Strategy

    • Make it more than just an HR issue

    • Connect it to the overall Mission and Vision

  • Cultural Intelligence Knowledge Proficiency


Schedule Dates and Booking

There are currently no scheduled dates.

Please note that this course needs a minimum of 6 delegates to schedule a course. You can choose to be added to the waiting list by clicking the button below, and we will contact you when we have enough delegates interested. Should we not get enough delegates, we will refund or credit your paid booking.

Add me to the waiting list

Should you need this course urgently, the following options are available:

  1. Pay for 6 delegates (whether you have them or not) and we will schedule the course as soon as possible.
  2. If you have fewer delegates and cannot pay for 6, we can negotiate a shortened course where some of the time will be spent in blended learning - watching videos and doing tutorials and exercises with some contact time with the trainer. We would want to discuss what your core needs are so that we cover those aspects. You need to have paid for 3 delegates at least.
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