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Details
This course is a practical 1-day workshop that blends the science of self-mastery with the art of emotional intelligence.
This course will empower you to understand your thoughts and feelings, manage stress, and make conscious choices that lead to a more fulfilling and purposeful life.
In this course, you will:
- Gain insights into your brain's workings
- Develop robust emotional regulation skills
- Learn to recognise your unique strengths
- Learn to navigate life's challenges with resilience
- Understand how to build stronger connections
- Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
Delivery Methods
Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of six delegates. We remain committed to offering training that is fast, focused and effective.
| Delivery Method | Duration | Price (excl. VAT) | ||
|---|---|---|---|---|
| Classroom | 1 days | ZAR 2,750.00 | Get a Quote | |
| e-Learning | 6 hours | ZAR 500.00 | Get a Quote | Book Now |
| Live Virtual Training | 1 days | ZAR 2,250.00 | Get a Quote |
Discounts Available
Save up to 10% by booking and paying 10 business days before the course.
Brochure:
Customer Testimonials
Marara Pharmacy
Training was very informative. I learnt about how to manage and regulate my emotions in different situations.
Amrod Corporate Solutions (Pty) Ltd
Getting to understand the way to show emotions and to communicate better when I am trying to express my self. Andrew was great and really answered all the questions the class had and even gave examples/scenerios.
Amrod Corporate Solutions (Pty) Ltd
The trainer was great. I really enjoyed the training and leraned a lot
Amrod Corporate Solutions (Pty) Ltd
Now have better understand on how to check my emotions which in turn impacts my role
Marara Pharmacy
The contents of the course was very helpful and applied a lot in my workplace.This will definitely improve how I communicate and apply my emotions when dealing with patient.
Amrod Corporate Solutions (Pty) Ltd
The training was excellent, Andrew is a brilliant communicator and simplifies the concepts. He is also a great listener and set a tone where we felt comfortable to engage with other and share our views openly. I also learnt a great principle that will be beneficial in both my personal and professional life.
Audience
This course is for everyone who wants greater insight into how people operate socially and the WHY behind emotionally charged behaviour. Anybody who desires to learn how to be in touch with their emotions and how to communicate better with others would benefit from this course.
Pre-Requisites
Computer literacy helpful as resources are accessed via the Internet.
Course Outline / Curriculum
Developing a Growth Mindset
- What is a Mindset?
- The Growth Mindset
- Comparing Mindsets
Neuroplasticity & Mindfulness
- Neuroplasticity
- Applying Neuroplasticity
- Improving Neuroplasticity
- Mindfulness
- How to Practice Mindfulness
Emotional Intelligence Defined
- Defining Emotional Intelligence
- Emotional Intelligence Blueprint
- Identify Emotions
- Understand and Manage Emotions
- Use and Communicate Emotions
Triune Brain
- Looking at the Brain
- The Basic Brain
- The Emotional Brain
- The Fight or Flight Response
- The Rational Brain
- How they Interact
- Flipping Your Lid
- Preventing a Flip
The BICEP Model
- Identifying Threats
- The BICEP Model
Validating Emotions in Others
- The Value of a Check-In
- Observing Others' Emotions
- Responding to Other's Emotions
- Why We Validate Emotions
- The VALUE Technique
Understanding Emotions
- The 7 Human Emotions
- Plutchik's Wheel of Emotions
Optimism
- What is Optimism?
- Pessimism vs Optimism
- The 3 Ps of Pessimism
- Becoming Less Pessimistic
Emotional Regulation
- The 4-Step Process
- Immediate Relief