This course will provide you with strategies to communicate effectively across cultures.
This course is for individuals who need to communicate clearly and effectively while conducting business in cultures other than their own.
There are no prerequisites for this course. You may find the following courses beneficial: Negotiating Skills Managing Conflict
Note: information may change without notice.
Increasingly, businesses around the world have become more interconnected, and companies have to think more globally in order to succeed. Despite economic ties with foreign nations, countries can be ill-prepared for doing business abroad, lacking the knowledge and sensitivity to adjust their business behavior to different cultural contexts.
Culture is a learned set of assumptions that shape our perceptions of the world, and of appropriate values, norms, attitudes , and behaviours.
It is based upon ideas about
Canada is a cultural polyglot. It has over two hundred different ethnicites living within its borders.This results in a great deal of diversity from language to architecture.
How does Culture impact on Business
Cultural assumptions and expectations determine both the form and the content of every business interaction.
Cultural anthropologist E.T. Hall broke cultures down in to two categories: high or low-context cultures.
Values and beliefs are intrinisic to cultural understanding. Although many values are universal there are equally many which are not. It is important to understand these discrepancies in both personal and business interactions.
Communication that is made without the use of the spoken or written word
Time: the methods by which time is kept and also the approach to punctuality differs between cultures.
Understand the differences in expectations of formality when writing to international or varied audiences.
Make Language non-sexist:
Making Language Non-Racist and Non-agist
Disabilities and Diseases:
Choosing Bias free photos
Instructor Led classroom based training. Scheduled classes are normally held in Woodmead - near to Sandton in Johannesburg, Gauteng, South Africa. Stationary and textbook included. Refreshments, including 2 tea breaks and a cooked meal for lunch are provided for full time courses. Light finger meals are supplied for part time courses.
To apply for a booking, click on the relevant "Book Here" link below.
Note: places are only fully secured once payment has been made.
|Tue 30 May 2017||1 days||Woodmead||Book Here|
|Fri 1 Sep 2017||1 days||Woodmead||Book Here|
|Thu 26 Oct 2017||1 days||Woodmead||Book Here|
These dates have not yet been confirmed. If you are interested in attending please click here to enquire.
|Tue 2 May 2017||1 days||E4|
|Fri 5 May 2017||1 days||Woodmead|