This one-day workshop will help you teach participants:
Business owners, sales consultants, sales representatives, managers, receptionists, call centre personnel
Note: information may change without notice.
Session 1: Course Overview
Session 2: Business Etiquette Basics
Session 3: Test Your Business Etiquette
Session 4: The Handshake
Session 5: Business Card Etiquette
Session 6: The Skill of Making Small Talk
Session 7: Do You Remember Names?
Session 8: Making That Great First Impression
Session 9: Dress for Success
Session 10: Business Dining
Session 11: E-Mail and Telephone Etiquette
Personal Action Plan
Instructor Led classroom based training. Scheduled classes are normally held in Woodmead - near to Sandton in Johannesburg, Gauteng, South Africa. Stationary and textbook included. Refreshments, including 2 tea breaks and a cooked meal for lunch are provided for full time courses. Light finger meals are supplied for part time courses.
There are currently no up and coming Business Etiquette: Gaining That Extra Edge courses scheduled.You may request that the course be scheduled. If you are interested please click here to fill out an enquiry form.
For clients who want to enjoy the convenience of public transport, consider the Gautrain. Our training premises in Woodmead is located near the Morning Glenn Mall Bus Stop. If organised by prior arrangement we will collect delegates from the afore mentioned bus stop at no extra charge. Direction to the bus stop are as follows:
Take the Gautrain to the Sandton station.
Take the S2 Bus to Morning Glenn Mall.
We will collect you at 8:30 directly from the bus stop.
Please submit a query on the course page and we will be able to advise you on hotels and guest houses close to the training facility.