This one-day workshop will help you teach participants:
Business owners, sales consultants, sales representatives, managers, receptionists, call centre personnel
Note: information may change without notice.
Session 1: Course Overview
Session 2: Business Etiquette Basics
Session 3: Test Your Business Etiquette
Session 4: The Handshake
Session 5: Business Card Etiquette
Session 6: The Skill of Making Small Talk
Session 7: Do You Remember Names?
Session 8: Making That Great First Impression
Session 9: Dress for Success
Session 10: Business Dining
Session 11: E-Mail and Telephone Etiquette
Personal Action Plan
Instructor Led classroom based training. Scheduled classes are normally held in Woodmead - near to Sandton in Johannesburg, Gauteng, South Africa. Stationary and textbook included. Refreshments, including 2 tea breaks and a cooked meal for lunch are provided for full time courses. Light finger meals are supplied for part time courses.
These dates have not yet been confirmed. If you are interested in attending please click here to enquire.
|Tue 2 May 2017||1 days||Woodmead|