This one-day workshop will help you teach participants:
- The elements of a good handshake
- How to manage business cards
- Tips on remembering names
- Ways to make a good first impression
- The basics of dining etiquette
- How to communicate properly and politely
Calculate DiscountI will book and pay 10 business days before the course (less $22.99)
If you are currently resident in South Africa you will need to pay VAT at 15%.
Instructor Led classroom based training. Scheduled classes are normally held in Woodmead - near to Sandton in Johannesburg, Gauteng, South Africa. Stationary and textbook included. Refreshments, including 2 tea breaks and a cooked meal for lunch are provided. Contact hours are between 9am to 4pm.
Business owners, sales consultants, sales representatives, managers, receptionists, call centre personnel
Matric level English
Course Outline / Curriculum
Session 1: Course Overview
Session 2: Business Etiquette Basics
Session 3: Test Your Business Etiquette
Session 4: The Handshake
Session 5: Business Card Etiquette
Session 6: The Skill of Making Small Talk
Session 7: Do You Remember Names?
Session 8: Making That Great First Impression
Session 9: Dress for Success
- Dressing the Part
- Maintaining Your Positive Impression
- What’s Your Code?
Session 10: Business Dining
- Seven Hot Tips
- Other Rules
Session 11: E-Mail and Telephone Etiquette
- Group Exercise
- The Power of the Written Word
- Note Writing Practice
Personal Action Plan
Schedule Dates and Booking
To apply for a booking, click on the
relevant "Book Now" button below.
Note: places are only fully secured once payment has been made.
|Fri 27 Mar 2020||Woodmead||1 Day||Scheduled||Book Now|
|Fri 3 Jul 2020||Woodmead||1 Day||Provisional|
|Fri 2 Oct 2020||Woodmead||1 Day||Provisional|