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Business Etiquette: Gaining That Extra Edge

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TRAINERS FOR COURSE


Details

This one-day workshop will help you teach participants:

  • The elements of a good handshake
  • How to manage business cards
  • Tips on remembering names
  • Ways to make a good first impression
  • The basics of dining etiquette
  • How to communicate properly and politely

 

Delivery Methods

Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of four delegates. We remain committed to offering training that is fast, focused and effective.

Delivery Method Duration Price (excl. VAT)
Fulltime 1 Day R 2,299.00
Webinar 1 Day R 1,849.00

Discounts Available

Save up to 10% by booking and paying 10 business days before the course.

Brochure:

Download Brochure


Information may change without notice.

Audience

Business owners, sales consultants, sales representatives, managers, receptionists, call centre personnel

Pre-Requisites

Matric level English

Course Outline / Curriculum

Session 1: Course Overview
Session 2: Business Etiquette Basics
Session 3: Test Your Business Etiquette
Session 4: The Handshake
Session 5: Business Card Etiquette
Session 6: The Skill of Making Small Talk
Session 7: Do You Remember Names?
Session 8: Making That Great First Impression
Session 9: Dress for Success

  • Dressing the Part
  • Maintaining Your Positive Impression
  • What’s Your Code?
  • Debrief

Session 10: Business Dining

  • Seven Hot Tips
  • Demonstration
  • Other Rules

Session 11: E-Mail and Telephone Etiquette

  • Group Exercise
  • Debrief
  • The Power of the Written Word
  • Note Writing Practice

Personal Action Plan

Personal Grooming

Taking Ownership

 

Schedule Dates and Booking

To apply for a booking, click on the relevant "Book Now" button below.
Note: places are only fully secured once payment has been made.

Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of four delegates. We remain committed to offering training that is fast, focused and effective.

Start Date End Date Branch Status  
Fri 10 Sep 2021 Fri 10 Sep 2021 Not Applicable Scheduled

Book Webinar

Fri 24 Sep 2021 Fri 24 Sep 2021 Woodmead Provisional