In the interests of protecting our staff, trainers and you, our clients, we will be suspending all instructor-led training from 15th July 2020 until it is safe again.
Our company is working remotely to serve our clients and we are still offering courses via webinar. If you feel your online course didn’t meet that standard, you are welcome to re-attend your course in class when we re-open.
This one-day workshop will help you teach participants:
- The elements of a good handshake
- How to manage business cards
- Tips on remembering names
- Ways to make a good first impression
- The basics of dining etiquette
- How to communicate properly and politely
|Delivery Method||Duration||Price (excl. VAT)|
|Fulltime||1 Day||R 2,299.00|
|Webinar||1 Day||R 1,849.00|
Save up to 10% by booking and paying 10 business days before the course.
Business owners, sales consultants, sales representatives, managers, receptionists, call centre personnel
Matric level English
Course Outline / Curriculum
Session 1: Course Overview
Session 2: Business Etiquette Basics
Session 3: Test Your Business Etiquette
Session 4: The Handshake
Session 5: Business Card Etiquette
Session 6: The Skill of Making Small Talk
Session 7: Do You Remember Names?
Session 8: Making That Great First Impression
Session 9: Dress for Success
- Dressing the Part
- Maintaining Your Positive Impression
- What’s Your Code?
Session 10: Business Dining
- Seven Hot Tips
- Other Rules
Session 11: E-Mail and Telephone Etiquette
- Group Exercise
- The Power of the Written Word
- Note Writing Practice
Personal Action Plan
Schedule Dates and Booking
To apply for a booking, click on the relevant "Book Now" button below.
Note: places are only fully secured once payment has been made.
|Fri 2 Oct 2020||Woodmead||Provisional|