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Accounting & Budgets Skills

Accredited Budgeting and Financial Management

Accredited Business Leadership Bundle

Accredited Business Writing Skills

Accredited Change Management: Leading Successful Transitions

Accredited Customer Service Excellence

Accredited Emotional Intelligence

Accredited Financial Management

Accredited Managing and Analysing Finances Bundle

Accredited Office Administration

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Communication and Interpersonal Skills Courses

Learning to interact and communicate effectively through self-management and social awareness is a powerful business skill. Our courses will help you to be more effective as an individual, team member, and leader.

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Professional Skills (Soft Skills)

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Communication and Interpersonal Skills

Accredited Emotional Intelligence

This comprehensive Emotional Intelligence (EI) course equips you with the tools to understand, measure, and enhance your emotional awareness in both personal and professional contexts. You'll learn the core concepts and four branches of EI, discovering how self-awareness, self-regulation, motivation, and empathy drive more effective communication and conflict resolution. By exploring the positive and negative impacts of EI on workplace interactions, you'll see how improved emotional competencies can reduce stress and frustration, while fostering better relationships and leadership outcomes. Through self-evaluation exercises, you'll identify areas for growth, develop strategies to manage emotional responses, and ultimately build stronger interpersonal skills that lead to greater success in all areas of your life. The Accredited Emotional Intelligence Course is a three-day workshop aligned to SAQA US252031 - Apply the principles and concepts of emotional intelligence to the management of self and others, worth 4 credits at NQF level 5. This course is also part of the Interpersonal Skills Module of our Generic Management National Certificate Qualification at NFQ level 5.

3 Days
From ZAR 6,000.00

Accredited Presentation Skills

Unlock the confidence and impact you need to stand out in any professional setting with our Making Oral Presentations (NQF 4) course. Whether you speak to clients, colleagues, or larger audiences, this practical, empowering programme equips you with the verbal, non-verbal, and presentation skills that great communicators use to influence, persuade, and inspire. You’ll learn how to speak clearly and confidently, manage nerves, project a strong professional presence, and handle tough questions with ease. Through hands-on practice and expert guidance, you’ll discover how to structure powerful messages, connect authentically with any audience, and present yourself with credibility. If you’re ready to elevate your communication skills and boost your workplace effectiveness, this course is the perfect next step. This is an accredited presentation skills short course that aligns with Unit Standard 242840 at NQF Level 4 for 2 credits. Formative and summative assessments are done in class. 

1 Days
From ZAR 2,250.00

Anger Management: Understanding Anger

1 Day
From ZAR 2,250.00

Business Etiquette: Gaining That Extra Edge

1 Day
From ZAR 2,250.00

Closing the Generation Gap

1 Day
From ZAR 2,250.00

Communicating Across Cultures

Increasingly, businesses around the world have become more interconnected, and companies have to think more globally in order to succeed. Despite economic ties with foreign nations, countries can be ill-prepared for doing business abroad, lacking the knowledge and sensitivity to adjust their business behavior to different cultural contexts.

1 Day
From ZAR 2,250.00

Communication Strategies

Effective communication helps teams to work together, staff to service clients, and managers to lead employees. Communicating effectively is about reducing misunderstandings and maintaining healthy relationships. This is why our communication course focuses on teaching effective communication skills that are crucial in any professional environment.

1 Day
From ZAR 2,250.00

Communication Techniques SAQA US12433

This accredited short course is aligned to meet the outcomes of US 12433 - Communication Techniques - Use communication techniques effectively, NQF level 5, Credits 8. It is part of Module 1 of the Generic Management Qualification SAQA ID 59201 LP 60269 162 Credits NQF Level 5. Qualifying learners will be able to demonstrate an understanding of a range of oral and written communication techniques and be able to effectively use these techniques as required during the course of their work in a supervisory and/or senior technical capacity in an organisation.

2 Days
From ZAR 4,500.00

Conflict Resolution The Definitive Approach

Conflict will happen in the workplace. We are individuals with unique ambitions and commitments, and when something we hold as important is threatened, we will take it personally. Conflict may be exciting and energising, but it affects productivity and morale. In this module, we will learn how to improve our conflict management skills and apply problem solving techniques. Conflict often occurs spontaneously. In this module we explore models to respond rapidly as well as an introduction to principled negotiation as a tool to deal with conflict.

1 Day
From ZAR 2,250.00

Courageous Conversations

In our personal and work lives, we are often confronted with situations where there are opposing opinions and high emotions, and high stakes, and we are faced with having a difficult conversation. We can do one of three things: -        Avoid them: often the short-term, easy way out many of us choose. -        Face them, and handle them badly: lose our cool, or retreat into silence.   -        Face them and handle them well: but we need the skills to do this!

2 Days
From ZAR 4,500.00

Critical Thinking and Problem Solving e-Learning

In business, thinking critically isn't just valuable - it's essential. Our Critical Thinking, Problem Solving, and Decision Making e-learning course equips you with the tools to question assumptions, evaluate information objectively, and make well-reasoned decisions that drive success. In a world of constant change and information overload, professionals who can think clearly and solve problems effectively stand out. This practical course helps you develop these high-demand skills so you can lead with confidence and make smarter, more strategic choices.

8 Hours
From ZAR 500.00

Cultural Intelligence (CQ)

Cultural Intelligence CQ is a registered trademark of the Cultural Intelligence Center LLC Cultural Intelligence (Quotient) CQ Is the capability to function effectively across various cultural contexts (national, ethnic, organizational, generational, etc). DEFINING POINTS OF CQ Coherent Framework Academic Validity Predicts Performance Developmental Approach LEADERSHIP DEVELOPMENT PROGRAMS Organizations like Coca-Cola and IATA have integrated cultural intelligence as a key part of driving new business initiatives. RECRUITING, HIRING, AND PROMOTION Google utilizes cultural intelligence to assess and train recruiters to find high-achieving individuals across the world. MERGERS & ACQUISITIONS Bank of America used cultural intelligence to improve the merger with Merrill Lynch. PROJECT TEAM MANAGEMENT Companies like these use cultural intelligence to improve the effective completion of global projects. DIVERSITY & INCLUSION PROGRAMS Cultural intelligence is being used by these companies to leverage the potential of cultural diversity. GLOBAL RELOCATION Fortune 500s like IBM and McDonalds use cultural intelligence to prepare executives for overseas assignments. IMPROVED CUSTOMER SERVICE AND MARKETING Numerous companies are tapping the potential of cultural intelligence to drive sales and service.

1 Day
From ZAR 2,250.00

Interpersonal Skills

Interpersonal skills help us to interact effectively with the people around us. These skills are as important for business as they are for social activities; after all, most of what we do involves other people. In many cases, our success in business is built, not only on our ability to do our jobs, but also on our ability to manage our interactions with our colleagues and customers.

3 Days
From ZAR 6,750.00

Manage Conflicts SAQA US114226

Human interaction and communication is fraught with complexity and conflicting needs and misunderstandings can result in conflict that robs people, teams and organizations of collaboration opportunities and efficiencies. Managers need the skills to manage conflict well to save the time and emotion wasted in cold wars and hostile stand offs. This course equips a manager or team leader to identify causes and manage the resolution of personal conflict between persons or parties. The main focus will be on application in the workplace although the same principles can be used in any human interaction.

3 Days
From ZAR 6,750.00

Mindfulness and Resilience

This short, 2-hour session will guide participants through practicing mindfulness, a powerful tool to become more resilient at work and at home.

2 Hours
From ZAR 4,500.00

Self Esteem and Assertiveness

Self-esteem and confidence are foundations that every professional needs to be more effective and feel more satisfied in their daily work. By discovering how you see yourself, overcoming negativity to build confidence, realizing your worth, and practising assertive communication techniques, you will become more secure in your role and a more effective team member.

1 Day
From ZAR 2,250.00

Self-Mastery

Unlock your peak potential with the science of Self-Mastery. Are you ready to stop getting in your own way? This course is your science-backed roadmap to achieving Self-Mastery and sustainable peak performance. We move beyond generic advice to provide a practical understanding of how your brain works, why you react the way you do, and how to consciously optimise your behaviour.  

1 Day
From ZAR 2,250.00

Self-Mastery and Emotional Intelligence

This course is a practical 1-day workshop that blends the science of self-mastery with the art of emotional intelligence. 

1 Days
From ZAR 2,250.00

Stress Management

Stress is an unavoidable part of life, but that doesn't mean it has to be a bad thing. In this course, we will look at how to change our reaction to stress, prevent it from becoming overwhelming, and even use stress to improve our performance.

1 Day
From ZAR 2,250.00

Telephone Etiquette

This course covers effective telephone communication skills from understanding what a customer needs, to responding to their emotions, and probing carefully, to handling their needs effectively and efficiently.  The course gives practical conversation scenarios to work through and gives tips for handling difficult callers while maintaining a calm and professional manner.

1 Days
From ZAR 2,250.00

Workplace Readiness & Professional Behaviour

In today's fast-paced workplaces, technical ability alone isn't enough - organisations need young employees who can show professionalism, emotional intelligence and a strong work ethic from day one. Our Workplace Readiness & Professional Behaviour programme is designed specifically for new entrants and interns to bridge the gap between education and real-world expectations. Over two days, participants learn the behaviours, attitudes and communication skills that drive reliability, accountability and team cohesion - reducing onboarding friction, minimising HR interventions, and accelerating time-to-value. This course helps HRBPs build confident, job-ready employees who integrate smoothly into teams, uphold organisational culture, and represent the company professionally from the start.

2 Days
From ZAR 4,500.00