Kerrin is the HR and Operations Manager at Leading Training and is passionate about learning and personal growth. She has a BA (HDip) Ed from Wits University with majors in English and Psychology and has experience teaching English at high school level and extensive experience in training and managing.
She loves dealing with people and the general well-being of the staff and delegates is her primary concern. She also facilitates soft-skills courses in HR, leadership and instructional design.
She is a qualified SDF (Skills Development Facilitator), having completed the UNISA Certificate in Skills Development Facilitation in 2015 with distinction. She is registered as an HR generalist with the SA Board for People Practices (membership no. 42866985). She, together with a team of professional facilitators, project manages agile customised training interventions for Leading Training clients. Their services range from training material development incliuding accredited and online learning, to high-impact facilitated interventions that result in organizational change and team growth.
She is accredited as a Level 1 Cultural Intelligence Facilitator with The Cultural Intelligence Center, has completed the Wits online Instructional Design course in 2017 and is a Certified ScrumMaster® through Scrum Alliance. Kerrin is a dynamic facilitator who consistently gets excellent reviews for the training she conducts.
A thoughtful new employee orientation program, coupled with an employee handbook that communicates workplace policies, can reduce turnover and save your organization thousands of dollars. Whether your company has two employees or a thousand employees, don't leave employee retention to chance. Give them what they need to feel welcome, know why they were hired, and know how to do the job.
Learning objectives for participants include:
Understand how important an orientation program is to an organization.
Identify the role of the human resource department in the orientation program.
Recognize how the commitment curve affects both new employees and their managers.
Know what companies can do to deliver their promise to new employees.
Determine the critical elements of effective employee training.
Establish the importance of having an employee handbook for new and long-term employees.
Save up to 10% by booking and paying
10 business days before the course.
Information may change without notice.
Business owners, managers, HR personnel
Course Outline / Curriculum
You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
Finding, Hiring, and Keeping Good People
To begin, participants will discuss the organizational activities required to find, hire, and keep good people, and how those activities tie into an orientation process.
Building Employee Commitment
Next, participants will learn about the four pillars of commitment: clarity, competence, influence, and appreciation.
During this session, participants will explore how perceptions and appearances can affect orientation.
Fast Track Orientation
This session will discuss what kind of orientation is best for short term employees.
Designing a Successful Orientation Program
Next, participants will think about their own experiences with orientation. They will combine this with a list of common orientation mistakes to develop a framework for designing a successful program.
The Eight Orientation Habits of World-Class Employers
During this session, participants will learn what world-class employers do to make their orientation program a success.
This session will give participants some ways to get buy-in from supervisors for the orientation program.
The Commitment Curve
Next, participants will learn about the employer/employee commitment curve, and how to make the orientation process work with it.
Characteristics of a Successful Orientation Process
During this session, participants will discuss the top ten characteristics of a successful orientation process and how they can incorporate those items into their organization.
Participants will spend this session completing Kolb's learning style inventory and learning how it applies to employee orientation and training.
Addressing Learner Needs and Expectations
This session will teach participants how to define training expectations.
Working with External Providers
Next, participants will discuss what to consider when working with external providers during orientation.
This session will introduce participants to the principles of adult learning. Participants will also discuss how to incorporate these principles into orientation and training.
How to Build and Sustain Interest
During this session, participants will learn how to motivate their employees during orientation.
Bridging the Generation Gap
Next, participants will take a brief look at resolving generational issues.
Creating Employee Manuals
During this session, participants will discuss what should be included in employee handbooks.
A Checklist for Success
To wrap up the day, participants will create a checklist of necessary items for their orientation. Then, they will work with a partner to brainstorm ways to improve their current orientation process.
At the end of the workshop, students will have an opportunity to ask questions and fill out an action plan.
Schedule Dates and Booking
There are currently no scheduled dates.
Please note that this course needs a minimum of 6 delegates to schedule
a course. You can choose to be added to the waiting list by clicking the
button below and we will contact you when we have enough delegates
interested. Should we not get enough delegates, we will refund or credit
your paid booking.
Should you need this course urgently, the following options are
Pay for 6 delegates (whether you have them or not) and we will
schedule the course as soon as possible.
If you have fewer delegates and cannot pay for 6, we can negotiate
a shortened course where some of the time will be spent in blended
learning - watching videos and doing tutorials and exercises with
some contact time with the trainer. We would want to discuss what
your core needs are so that we cover those aspects. You need to have
paid for 3 delegates at least.
For clients who want to enjoy the convenience of public transport,
consider the Gautrain.
Take the Gautrain to the Malboro station.
Purchace a R15 ticket for the Woodlands Office Park Shuttle Service.
The shuttle will come directly down Western Service road.
Ask to be dropped at the entrace to Western Woods Office Park.
For more information you can download
the official Gautrain brochure.
Bringing your own PC
It is very important that you have full administrator rights to your
computer so that any software needed for the course can be installed
Please ensure that you arrive at least 30min early on the first day
of training in order to get your PC setup correctly.
If this is not possible then it will be better to make use of our