Design_Thinking

Design Thinking

Details

Design Thinking is a human-centred, iterative problem-solving approach that emphasizes understanding the needs and experiences of users to create innovative and effective solutions. It involves five key stages: Empathize, Define, Ideate, Prototype, and Test. By fostering empathy, encouraging collaboration, and embracing experimentation, Design Thinking enables individuals and organizations to tackle complex problems creatively and develop solutions that resonate with and benefit the end users.

Participating in the 2-day Design Thinking Training Program will empower you to tackle complex challenges with a user-focused approach. You'll develop skills in empathy, creative brainstorming, and collaborative teamwork, enabling you to generate innovative solutions tailored to real user needs.

The course offers hands-on experience in prototyping and testing, ensuring your ideas are practical and effective. Additionally, you'll learn to define clear problem statements and implement strategies for continuous improvement, positioning yourself as an innovation leader within your organization and enhancing overall performance and customer satisfaction.

Delivery Methods

Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of six delegates. We remain committed to offering training that is fast, focused and effective.

Delivery Method	Duration	Price (excl. VAT)
Classroom	2 days	ZAR 6,500.00	Get a Quote
Live Virtual Training	2 days	ZAR 5,000.00	Get a Quote

Discounts Available

Brochure:

Information may change without notice.

Audience

This is a high-level course perfect for anyone in a creative, technical, managerial, or strategic role who will benefit from the tools and methodologies shared, to tackle complex problems and develop impactful solutions.

Pre-Requisites

Educational Background

- Bachelor’s degree from an accredited institution.
- Preferred fields: Business, Engineering, Design, Marketing, or related areas.

Professional Experience

- At least 1-2 years of work experience.
- Suitable for both entry-level and mid-level professionals.

Basic Skills and Competencies

- Strong communication and teamwork abilities.
- Basic critical thinking and problem-solving skills.

Technological Requirements

- Access to a laptop or tablet for digital activities.
- Basic proficiency with Microsoft Office, Google Workspace, or similar tools.

Course Outline / Curriculum

By the end of this training program, professionals will:

Understand the Design Thinking process and its application across various industries.
Conduct effective user research and empathize with diverse user needs.
Define clear and actionable problem statements.
Generate and develop innovative solutions through advanced ideation techniques.
Create and test prototypes, incorporating user feedback for iterative improvement.
Implement Design Thinking principles to drive meaningful innovation in their professional roles.

Outline

Session 1: Introduction to Design Thinking

Definition and Origins

Core Principles of Design Thinking

Relevance Across Various Industries

Overview of the Five Stages of Design Thinking

Session 2: Empathy and User Research

Advanced Empathy Techniques

Conducting In-Depth User Interviews

Utilizing Empathy Maps and Journey Mapping

Understanding Diverse User Needs

Session 3: Defining Problems and Identifying Opportunities

Crafting Point-of-View (POV) Statements

Formulating How Might We (HMW) Questions

Opportunity Mapping and Prioritization

Aligning Problem Definitions with User Insights

Session 4: Ideation and Creative Solution Development

Brainstorming Best Practices

Advanced Ideation Techniques (e.g., SCAMPER, Brainwriting, Role Storming)

Generating Innovative Solutions

Evaluating and Selecting Top Ideas

Session 5: Prototyping and Testing Solutions

Purpose and Types of Prototyping (Low-Fidelity vs. High-Fidelity)

Tools and Methods for Creating Prototypes

Developing Tangible Representations of Ideas

Gathering Initial Feedback on Prototypes

Session 6: Testing, Iteration, and Implementation

User Testing Methods (e.g., Usability Testing, A/B Testing, Pilot Programs)

Gathering and Analyzing Feedback

Iterative Improvement Based on User Insights

Planning for Implementation and Scaling Solutions

Schedule Dates and Booking

There are currently no scheduled dates.

Please note that this course needs a minimum of 6 delegates to schedule a course. You can choose to be added to the waiting list by clicking the button below, and we will contact you when we have enough delegates interested. Should we not get enough delegates, we will refund or credit your paid booking.

Add me to the waiting list

Should you need this course urgently, the following options are available:

Pay for 6 delegates (whether you have them or not) and we will schedule the course as soon as possible.
If you have fewer delegates and cannot pay for 6, we can negotiate a shortened course where some of the time will be spent in blended learning - watching videos and doing tutorials and exercises with some contact time with the trainer. We would want to discuss what your core needs are so that we cover those aspects. You need to have paid for 3 delegates at least.

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