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The Professional Manager


The Professional Manager


Accredited Business Leadership
Achieving High Impact Virtual Engagements
Analyse Financial Information SAQA US252036
Business and Report Writing
Business Etiquette: Gaining That Extra Edge
Business Writing Skills SAQA US 12153
Business Writing that Works
Change Management SAQA US252021
Closing the Generation Gap
Coach Managers SAQA US252035
Communicating Across Cultures
Communication Techniques SAQA US12433
Conduct Negotiations SAQA US117853
Conflict Resolution The Definitive Approach
Contract Management
Cultural Intelligence (CQ)
Customer Centric Employee
Decision Making SAQA US252026
Developing High-Performance Teams
Diversity & Conflict Management
Introduction to Project Management
Inventory Management
IT for non IT Managers
Knowledge Management SAQA US252044
Leadership Essentials SAQA US120300
Manage Conflicts SAQA US114226
Manage Finances SAQA US252040
Manage Organisational Culture SAQA US252042
Manage Recruitment SAQA US12140
Manage Talent SAQA US252029
Manage Team Performance SAQA US252034
Management Development Programme Extended
Management Development Programme Shortened
Managing Diversity SAQA US252043
Managing Risk in a Unit SAQA US252025
Managing the Project Team
Managing Virtual Teams
Managing Workplace Relationships SAQA US252027
Motivating Your Employees
National Certificate in Management
Negotiating Skills for Results
Operational Planning SAQA US252032
POPIA PAIA Compliance
Presentation Skills (US13925)
Promote a Learning Culture SAQA US252041
Promoting Innovation SAQA US252020
Protecting Intellectual Property
Public Finance Management Act
Relationship Management
Risk Management (Risk Analysis)
Risk Management Bootcamp
Risk Management Bootcamp Day2
Risk Management Bootcamp Day3
The Accredited Professional Manager SAQA US252037
The Accredited Professional Supervisor
The Professional Supervisor
Time Management US-242811
Writing Reports and Proposals


Chris Moodley

Christa Loots
Kerrin Badham


This course dives deeply into the role of leadership through examining leadership theories and best practice to help a leader examine his / her thought processes and self awareness. It covers the key aspects of managing a team well and gives time for reflection and application.

This course covers key concepts such as team theory, the role of a leader in developing a team and how a leader can promote team effectiveness.  The course aims to position a leader as a facilitator to encourage high performance through recognising performance and building team ownership through techniques such as participative decision making.  Key concepts on how and when to delegate are covered and link back to the development stage of team members.  

Delivery Methods

Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of six delegates. We remain committed to offering training that is fast, focused and effective.

Delivery Method Duration Price (excl. VAT)
Classroom 3 Day ZAR 8,250.00 Get a Quote
Live Virtual Training 3 Day ZAR 6,750.00 Get a Quote

Discounts Available

Save up to 10% by booking and paying 10 business days before the course.


Download Brochure

Information may change without notice.



New and experienced managers wanting to improve their leadership skills. Anyone who does not require an accredited course. This would suit anyone currently in management or preparing to join a management team.




Business experience dealing with teams is essential and some leadership experience would be beneficial.  

Course Outline / Curriculum


About the Learning Organization

Explore Peter Senge's vision of a learning organization. Is your company one where all employees are committed to lifelong learning? How can it encourage continual growth and development?


Achieving Personal Mastery

Identify some strategies for understanding what our own strengths are, as well as where we want to go.


Analyzing Our Mental Models

This session will give participants some ways to explore and change their own mental models.


Achieving a Shared Vision

Share ideas for building commitment within a team using shared vision. Participants will also explore a model that will help them move their team to greater independence.


Team leader’s Role

Identify the roles and responsibilities of a leader in a team. Drill down into the key role of how to lead a team in a discussion to reach agreement.


Systems Thinking

Analyse thinking cycles and what impact they may play in team efficiency.


Understanding Leadership

Study Paul Hersey and Ken Blanchard's Situational Leadership® model, which outlines four leadership profiles. Participants will also explore their own style; learn about servant leadership; and look at leadership in an organization through practices like onboarding, orientation, and performance management.


Five Practices

Five essential leadership practices that experts James Kouzes and Barry Posner have identified. Explore these practices through two exercises and some group discussion.


Building Trust

Day Two of this workshop will begin by looking at how trust and performance are related, and how a leader can build trust in team members.


Managing Change

Learn ways to successfully lead a group through change. Participants will have an opportunity to work through a personal change scenario and to apply learning points to a case study.


The Four Room Apartment

Psychologist Claes Janssen describes the process of change like moving from one room to another in a four-room apartment. This session will look at the key aspects of that theory.


Time Management

Learn some ways to organize their workspace, conquer e-mail, and manage their time more effectively.


Managers vs. Leaders

Explore the differences between management and leadership.


Types of Thinking

Learn about directional vs. consequential thinking. A brief discussion on ethics is included.


Influence Strategies

Leadership is the ability to influence people. This session will give participants some ways to persuade individuals to change. Robert Cialdini's influence strategies will also be covered.


Managing Relationships

A detailed look at different aspects of relationships, including the relationship cycle, leading a team through conflict, and managing stress.


Examining a Simple Problem Solving Process

Day Three will begin with an introduction to a simple, systematic problem solving process that participants can apply in any situation. Participants will also have an opportunity to apply the steps to a personal problem.


Strategic Planning

Participants will learn about the SWOT technique, which helps to identify the Strengths, Weaknesses, Opportunities, and Threats of any person, organization, product, service, or process.



Practice delegation through a group exercise and a role play. Participants will also learn about the different degrees of delegation.


Criteria for Giving Useful Feedback

Management is monitoring performance and giving feedback. This session examines best practice in giving feedback.


Feedback Techniques Practicals

A deeper delve deeper into the art of giving feedback and with specific techniques. Constructive criticism will also be discussed.


Mastering Your Body Language

Examine the signals we consciously and unconsciously senf to others, whether we like it or not. Body language combined with vocal tone can override or even cancel the meaning of the words we say. Learn how to master the art of body language and identify and manage subtle non-verbal signals.


Meeting Management

Learn the dynamics of running effective meetings.


Presentation Skills for Managers

Seven steps to an effective presentation.


Personal Development

Reflect on and review development areas and goals. Participants will review their pre-assignment and identify next steps.



Schedule Dates and Booking

There are currently no scheduled dates.

Please note that this course needs a minimum of 6 delegates to schedule a course. You can choose to be added to the waiting list by clicking the button below, and we will contact you when we have enough delegates interested. Should we not get enough delegates, we will refund or credit your paid booking.

Add me to the waiting list

Should you need this course urgently, the following options are available:

  1. Pay for 6 delegates (whether you have them or not) and we will schedule the course as soon as possible.
  2. If you have fewer delegates and cannot pay for 6, we can negotiate a shortened course where some of the time will be spent in blended learning - watching videos and doing tutorials and exercises with some contact time with the trainer. We would want to discuss what your core needs are so that we cover those aspects. You need to have paid for 3 delegates at least.
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