Details
This masterclass equips leaders with practical frameworks, tools, and strategies to confidently guide people through change. By combining globally recognised models with real-world case studies, participants learn how to overcome resistance, build sponsorship, inspire commitment, and sustain transformation. The result is a stronger leadership capacity to drive successful change and deliver measurable business impact.
- Understand the nature of organisational change, its drivers and its impact.
- Diagnose when and why change is needed using tools like needs analysis and SWOT.
- Apply major change models including Lewin, ADKAR, Kotter and the McKinsey Influence Model.
- Build a practical change management plan with clear milestones and ownership.
- Manage resistance and enable adoption through effective communication and reinforcement.
- Lead change through role-modelling, dialogue, and psychological safety.
- Sustain change by integrating processes, behaviour reinforcement and measurement.
Delivery Methods
| Delivery Method | Duration | ||
|---|---|---|---|
| 2 days | Get a Quote | ||
| 2 days | Get a Quote |
Discounts Available
Save up to 10% by booking and paying 10 business days before the course.
Brochure:
Audience
Any leader or professional responsible for influencing, guiding, or supporting people through organisational change.
Pre-Requisites
- Leadership or management experience (formal or informal) - participants should currently lead teams, projects, or initiatives.
- Exposure to organisational change - having gone through or managed change projects will help with context and case discussions.
- Basic understanding of business strategy and operations - so participants can link change leadership to organisational outcomes.
- Willingness to self-reflect on leadership style, behaviours, and communication habits.
Course Outline / Curriculum
1. The Concept of Change
- Definition and purpose of change management
- Prosci’s 3-phase model: Prepare → Manage → Reinforce
- Internal and external drivers of change
- Positive and negative impacts of organisational change
- Difference between successful and sustained change
- Key enablers of sustainable change
- Case studies illustrating success and failure
2. Determining the Need for Change
- Conducting a needs analysis
- Gathering input from employees and leadership
- Validating assumptions with financial and operational impact
- Using SWOT to substantiate the change case
- Assessing timing, readiness and organisational fit
3. Models for Implementing Change
- Why change models are used (structure, clarity, predictability)
- Lewin’s Unfreeze–Change–Refreeze model
- ADKAR for managing the people dimension
- Kotter’s 8-Step Model for organisational adoption
- McKinsey Influence Model for behaviour change
- Overview of additional supporting models
4. Implementing the Change Process
- Planning fundamentals (SMART goals, milestones, responsibility)
- Building a practical change management plan
- Strategies for managing resistance
- Rogers' Diffusion of Innovation Curve (leveraging early adopters)
- ESP method (Empathy → Space → Pressure)
- Roles and competencies of change agents
- Prosci enablers of sustainable change
- Dialogue vs debate for trust and ownership during change
Schedule Dates and Booking
There are currently no scheduled dates.