The Professional Supervisor

TRAINING COURSE

Details

The Professional Supervisor Course is an excellent foundation course to introduce a new or experienced leader of a small team to the role of a supervisor and the responsibilities as a supervisor. We cover the dynamics of having to get work done alongside your colleagues and explore essential supervisory skills and understanding needed to deliver value to your team and to the organisation, while keeping your calm and handling the pressures of the role. Do not underestimate this course - this is leadership fundamentals at grassroots level and the principles apply throughout business.

Specific learning objectives include:

  • Clarify the scope and nature of the role of a supervisor.
  • Learn some ways to deal with the challenges of the role.
  • Recognize the responsibilities as a supervisor, to yourself, your team, and your organization.
  • Learn key techniques to help you plan and prioritize effectively with strong supervisory skills.
  • Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
  • Develop strategies for motivating your team, giving feedback, and resolving conflict as part of your responsibilities as a supervisor.

Delivery Methods

Delivery Method Duration
Classroom
3 days Get a Quote
Live Virtual Training
3 days Get a Quote

Discounts Available

Brochure:

Download Brochure

Information may change without notice.

Audience

This course would suit anyone new to supervising or who is being groomed for a supervisory position.  It is also an essential course for anyone who has been supervising for a while and who needs some new tools and handles to do the job better.

Pre-Requisites

Work experience in teams is essential to understand the dynamics of what takes place in groups in the workplace.  A good grasp of business English, both spoken and written is helpful, at about a minimum of Grade 11 level, although the concepts can be adapted for a technical audience utilizing plain and simple language. 

Course Outline / Curriculum

Session 1: Course Overview

Session 2: Adjusting to Your Role
    Pre-Assignment Review
    A Survival Guide
    Making the Transition
    The Over Friendly & New Supervisor Case studies
    Autocratic Leader and a Participative Leader

Session 3: A Supervisor’s Tasks & Responsibilities

    The BICEP Model of Social Interaction

Session 4: Action-Centered Leadership

    The Action-Centered Leadership Model
    Considering the Possibilities

Session 5: Setting Goals

    SMART Goals

Session 6: Making Plans

    Definition of planning
    So how does one plan well?
    Urgent-Important Matrix
    Prioritizing Case Study

Session 7: Defining Leadership

    What is Leadership?
    Brief History of Leadership Studies
    The Leadership Formula
    Case Studies

Session 8: The Situational Leadership Model

    About Leadership
    Which Leadership Style are you Using?

Session 9: Personality Type

    Assessing Your Personality
    Seeking Information

Session 10: Team Building

Schedule Dates and Booking

To apply for a booking, click on the relevant "Book Now" button below.
Note: places are only fully secured once payment has been made.

Start Date End Date Branch  
Wed 16 Jul 2025 Fri 18 Jul 2025 Fourways

Book Live Virtual Training

Submit Enquiry

Name
Email
Telephone
Query