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The Professional Supervisor

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Details

The Professional Supervisor Course is an excellent foundation course to introduce a new or experienced leader of a small team, to the roles and responsibilities of a supervisor. We cover the dynamics of having to get work done alongside your colleagues and cover essential skills and understanding needed to deliver value to your team and to the organisation, while keeping your calm and handling the pressures of the role. Do not underestimate this course - this is leadership fundamentals at grassroots level and the principles apply throughout business.

 

Specific learning objectives include:

  • Clarify the scope and nature of a supervisory position.
  • Learn some ways to deal with the challenges of the role.
  • Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
  • Learn key techniques to help you plan and prioritize effectively.
  • Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
  • Develop strategies for motivating your team, giving feedback, and resolving conflict.

Delivery Methods

Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of four delegates. We remain committed to offering training that is fast, focused and effective.

Delivery Method Duration Price (excl. VAT)
Fulltime 3 days R 5,997.00
Webinar days R 4,799.00

Discounts Available

Brochure:

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Information may change without notice.

Audience

This course would suit anyone new to supervising or who is being groomed for a supervisory position.  It is also an essential course for anyone who has been supervising for a while and who needs some new tools and handles to do the job better.

Pre-Requisites

Work experience in teams is essential to understand the dynamics of what takes place in groups in the workplace.  A good grasp of business English, both spoken and written is helpful, at about a minimum of Grade 11 level, although the concepts can be adapted for a technical audience utilizing plain and simple language. 

Course Outline / Curriculum

Session 1: Course Overview

Session 2: Adjusting to Your Role
    Pre-Assignment Review
    A Survival Guide
    Making the Transition
    The Over Friendly & New Supervisor Case studies
    Autocratic Leader and a Participative Leader

Session 3: A Supervisor’s Tasks & Responsibilities

    The BICEP Model of Social Interaction

Session 4: Action-Centered Leadership

    The Action-Centered Leadership Model
    Considering the Possibilities

Session 5: Setting Goals

    SMART Goals

Session 6: Making Plans

    Definition of planning
    So how does one plan well?
    Urgent-Important Matrix
    Prioritizing Case Study

Session 7: Defining Leadership

    What is Leadership?
    Brief History of Leadership Studies
    The Leadership Formula
    Case Studies

Session 8: The Situational Leadership Model

    About Leadership
    Which Leadership Style are you Using?

Session 9: Personality Type

    Assessing Your Personality
    Seeking Information

Session 10: Team Building

Schedule Dates and Booking

There are currently no scheduled dates.

Please note that this course needs a minimum of 6 delegates to schedule a course. You can choose to be added to the waiting list by clicking the button below and we will contact you when we have enough delegates interested. Should we not get enough delegates, we will refund or credit your paid booking.

Add me to the waiting list

Should you need this course urgently, the following options are available:

  1. Pay for 6 delegates (whether you have them or not) and we will schedule the course as soon as possible.
  2. If you have fewer delegates and cannot pay for 6, we can negotiate a shortened course where some of the time will be spent in blended learning - watching videos and doing tutorials and exercises with some contact time with the trainer. We would want to discuss what your core needs are so that we cover those aspects. You need to have paid for 3 delegates at least.