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The Professional Supervisor


The Professional Supervisor


Accredited Business Leadership
Achieving High Impact Virtual Engagements
Analyse Financial Information SAQA US252036
Business and Report Writing
Business Etiquette: Gaining That Extra Edge
Business Writing Skills SAQA US 12153
Business Writing that Works
Change Management SAQA US252021
Closing the Generation Gap
Coach Managers SAQA US252035
Communicating Across Cultures
Communication Techniques SAQA US12433
Conduct Negotiations SAQA US117853
Conflict Resolution The Definitive Approach
Contract Management
Cultural Intelligence (CQ)
Customer Centric Employee
Decision Making SAQA US252026
Developing High-Performance Teams
Diversity & Conflict Management
Introduction to Project Management
Inventory Management
IT for non IT Managers
Knowledge Management SAQA US252044
Leadership Essentials SAQA US120300
Manage Conflicts SAQA US114226
Manage Finances SAQA US252040
Manage Organisational Culture SAQA US252042
Manage Recruitment SAQA US12140
Manage Talent SAQA US252029
Manage Team Performance SAQA US252034
Management Development Programme Extended
Management Development Programme Shortened
Managing Diversity SAQA US252043
Managing Risk in a Unit SAQA US252025
Managing the Project Team
Managing Virtual Teams
Managing Workplace Relationships SAQA US252027
Motivating Your Employees
National Certificate in Management
Negotiating Skills for Results
Operational Planning SAQA US252032
POPIA PAIA Compliance
Presentation Skills (US13925)
Promote a Learning Culture SAQA US252041
Promoting Innovation SAQA US252020
Protecting Intellectual Property
Public Finance Management Act
Relationship Management
Risk Management (Risk Analysis)
Risk Management Bootcamp
Risk Management Bootcamp Day2
Risk Management Bootcamp Day3
The Accredited Professional Manager SAQA US252037
The Accredited Professional Supervisor
The Professional Manager
Time Management US-242811
Writing Reports and Proposals


Chris Moodley

Christa Loots
Kerrin Badham


The Professional Supervisor Course is an excellent foundation course to introduce a new or experienced leader of a small team, to the roles and responsibilities of a supervisor. We cover the dynamics of having to get work done alongside your colleagues and cover essential skills and understanding needed to deliver value to your team and to the organisation, while keeping your calm and handling the pressures of the role. Do not underestimate this course - this is leadership fundamentals at grassroots level and the principles apply throughout business.


Specific learning objectives include:

  • Clarify the scope and nature of a supervisory position.
  • Learn some ways to deal with the challenges of the role.
  • Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
  • Learn key techniques to help you plan and prioritize effectively.
  • Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
  • Develop strategies for motivating your team, giving feedback, and resolving conflict.

Delivery Methods

Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of six delegates. We remain committed to offering training that is fast, focused and effective.

Delivery Method Duration Price (excl. VAT)
Classroom 3 days ZAR 8,250.00 Get a Quote
Live Virtual Training 3 days ZAR 6,750.00 Get a Quote

Discounts Available


Download Brochure

Information may change without notice.


This course would suit anyone new to supervising or who is being groomed for a supervisory position.  It is also an essential course for anyone who has been supervising for a while and who needs some new tools and handles to do the job better.


Work experience in teams is essential to understand the dynamics of what takes place in groups in the workplace.  A good grasp of business English, both spoken and written is helpful, at about a minimum of Grade 11 level, although the concepts can be adapted for a technical audience utilizing plain and simple language. 

Course Outline / Curriculum

Session 1: Course Overview

Session 2: Adjusting to Your Role
    Pre-Assignment Review
    A Survival Guide
    Making the Transition
    The Over Friendly & New Supervisor Case studies
    Autocratic Leader and a Participative Leader

Session 3: A Supervisor’s Tasks & Responsibilities

    The BICEP Model of Social Interaction

Session 4: Action-Centered Leadership

    The Action-Centered Leadership Model
    Considering the Possibilities

Session 5: Setting Goals

    SMART Goals

Session 6: Making Plans

    Definition of planning
    So how does one plan well?
    Urgent-Important Matrix
    Prioritizing Case Study

Session 7: Defining Leadership

    What is Leadership?
    Brief History of Leadership Studies
    The Leadership Formula
    Case Studies

Session 8: The Situational Leadership Model

    About Leadership
    Which Leadership Style are you Using?

Session 9: Personality Type

    Assessing Your Personality
    Seeking Information

Session 10: Team Building

Schedule Dates and Booking

There are currently no scheduled dates.

Please note that this course needs a minimum of 6 delegates to schedule a course. You can choose to be added to the waiting list by clicking the button below, and we will contact you when we have enough delegates interested. Should we not get enough delegates, we will refund or credit your paid booking.

Add me to the waiting list

Should you need this course urgently, the following options are available:

  1. Pay for 6 delegates (whether you have them or not) and we will schedule the course as soon as possible.
  2. If you have fewer delegates and cannot pay for 6, we can negotiate a shortened course where some of the time will be spent in blended learning - watching videos and doing tutorials and exercises with some contact time with the trainer. We would want to discuss what your core needs are so that we cover those aspects. You need to have paid for 3 delegates at least.
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