Details
This course dives deeply into the role of leaders through examining leadership theories and best practices to help a leader examine thier thought processes and build self-awareness. It covers the key aspects of managing a team well and gives time for reflection and application.
At the conclusion of the workshop, participants should be able to:
- Demonstrate self-awareness and adaptive leadership by assessing their personal strengths, leadership styles, and mental models.
- Apply team leadership strategies to build trust, resolve conflict, and align groups to a shared vision.
- Analyse organisational challenges using systems thinking and change management frameworks to anticipate consequences and lead transitions effectively.
- Utilise practical management tools, including structured problem-solving, SWOT analysis, delegation, feedback models, and communication techniques.
- Present ideas confidently and manage meetings effectively, ensuring clear communication and stakeholder engagement.
- Formulate a personal action plan for ongoing professional development and immediate workplace application.
Delivery Methods
| Delivery Method | Duration | ||
|---|---|---|---|
| 3 Day | Get a Quote | ||
| 3 Day | Get a Quote |
Discounts Available
Brochure:
Customer Testimonials
Palma Companhia de Seguros SA
The content was clear, practical, and directly applicable to real workplace challenges.
Palma Companhia de Seguros SA
The course is extremely interesting, it involves not only the organizational part but also the psychological one
Audience
- Suitable for individuals transitioning into, or developing within, a management or team leadership role
- Some experience working in a team environment is recommended
- Willingness to engage in interactive learning (discussions, group work, case studies)
- Openness to self-reflection based on personal workplace experiences
- No prior reading or assessments required before attending
Pre-Requisites
Some business experience dealing with teams is essential, and some leadership experience would be beneficial.
Course Outline / Curriculum
Day 1: You as a Manager (Attitudes, Self-Management, and Thinking Skills)
The Role of the Manager: Focuses on the four core functions of management: Planning (setting objectives), Organising (arranging resources), Leading (influencing people), and Controlling (monitoring progress).
Shifting Mindsets: Guidance on moving from an individual "contributor" mindset to a "leader" mindset, which requires getting work done through others rather than doing it personally.
Personal Mastery & Strengths: Using tools like the VIA Classification to recognise personal strengths and applying them to lead authentically.
Emotional Intelligence (EI): Developing the five domains of EI—self-awareness, self-regulation, motivation, empathy, and social skills—to build leadership credibility.
Thinking Skills: Understanding Mental Models (ingrained assumptions) and identifying Cognitive Biases (like confirmation or anchoring bias) to improve critical thinking.
Structured Problem-Solving: Using the Ladder of Inference to challenge assumptions and applying tools like the 5 Whys and Fishbone Diagrams for root-cause analysis.
Resilience: Building a Growth Mindset to view challenges as learning opportunities and managing stress effectively.
Day 2: Managing People (Leadership, Motivation, and Relationships)
Building Trust: Learning trust-building behaviours such as consistency, honesty, and transparency to create a foundation for team efficiency.
Motivation & Engagement: Applying Herzberg’s Two-Factor Theory (addressing hygiene factors like salary before motivators like growth) and Self-Determination Theory (focusing on autonomy, competence, and relatedness).
Recognition: Using specific, timely recognition to fuel intrinsic motivation rather than relying on transactional rewards.
Communication & Feedback: Mastering active listening and using the SBI Model (Situation, Behaviour, Impact) to deliver clear, constructive feedback.
Delegation & Empowerment: Navigating the delegation spectrum from "direct and control" to "full empowerment" based on employee readiness.
Conflict & Negotiation: Identifying conflict styles (Avoidance, Accommodating, Competing, Compromising, Collaborating) and using interest-based negotiation to reach win-win outcomes.
Coaching: Structuring development conversations using the GROW Model (Goal, Reality, Options, Way Forward) to unlock employee potential.
Team Capability: Creating Psychological Safety so team members feel safe to take risks and admit mistakes, which fosters long-term capability.
Day 3: Managing the Organisation (Systems, Performance, and Operations)
Performance Management: Setting clear objectives using SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) or OKRs (Objectives and Key Results) and establishing KPIs to track results.
Systems Thinking: Understanding Causal Loops (reinforcing and balancing) to see how interconnected variables influence organisational success over time.
Change Management: Applying Kotter’s 8-Step Process to lead successful transitions by creating urgency, building coalitions, and institutionalising new behaviours.
Operational Management: Using prioritisation tools like the Eisenhower Matrix (Urgent vs. Important) and the Pareto Principle (80/20 Rule) to focus on high-impact tasks.
Financial & Compliance Basics: Understanding budgeting (Capex vs. Opex), cost awareness, governance, and ethical decision-making
Schedule Dates and Booking
There are currently no scheduled dates.