NQF Level 5 Generic Management Qualification 59201

NQF Level 5 Generic Management Programme

Details

Elevate your organization’s competitive edge and cultivate the next generation of high-impact leaders. Invest in the NQF Level 5 Generic Management Programme—where strategic insight converges with practical application and untapped talent transforms into exceptional performance. By equipping your employees with the tools they need to inspire teams, drive innovation, and master core business functions, you’ll position your company for sustainable growth and success.

This Service SETA-accredited qualification expired in June 2023 but has been extended for enrollment until June 2026. Take advantage of this opportunity to earn skills development points and ensure your workforce.

Details: National Certificate in Generic Management Programme ID 59201, Learning Programme 60269

NQF Level: 5

Credits: 162

Duration: 12 months as online virtual instruction (or classroom-based training for groups of 10 or more employed learners from the same company)

Total training contact days: 53 (Plan on 2 extra days per month for working on your PoE and Assessments)

Ready to Transform Your Team?
Contact us to discuss enrollment, funding options, and how this programme can be tailored to your company’s goals.

Key Learning Outcomes

Relationship Management

Develop emotional intelligence and interpersonal skills.
Employ effective communication techniques in diverse workplace contexts.
Strengthen professional relationships, fostering collaboration and trust.

Leadership (The Professional Manager)

Understand and apply core leadership essentials.
Build and empower high-performing teams to achieve strategic goals.
Adopt a professional, values-driven management style.

Diversity and Conflict Management

Manage and leverage diversity for a more inclusive culture.
Resolve conflicts constructively, applying negotiation skills where necessary.
Facilitate open dialogue and mutual respect within teams.

People Management (HR Management Skills)

Implement talent management and people development strategies.
Oversee recruitment, performance management, and coaching for managers.
Create and maintain a supportive, growth-oriented work environment.

Financial Management

Interpret and analyze key economic and financial data.
Manage unit finances effectively, even without a formal financial background.
Make informed budgeting and investment decisions to support organizational objectives.

Best Practice Management

Uphold ethics and cultivate a healthy organizational culture.
Implement knowledge management systems to enhance efficiency and innovation.
Foster a culture of ongoing learning and professional development.

Change & Culture Management (The Thinking Manager)

Lead and manage change initiatives with minimal disruption.
Make informed, strategic decisions that drive progress.
Promote innovation and creative thinking throughout the team.

Project & Risk Management

Create effective project plans and operational roadmaps.
Assess and mitigate risks to maintain smooth operations.
Optimize project execution for on-time, on-budget results.

Overall, learners gain the tools, frameworks, and confidence to manage teams and operations effectively at a strategic level—covering everything from interpersonal dynamics and HR practices to financial acumen, project leadership, and ethical decision-making. This broad set of competencies ensures they can adapt, innovate, and lead in today’s complex business environment.

Delivery Methods

Delivery Method	Duration
Classroom	53 days	Get a Quote
Live Virtual Training	53 days	Get a Quote

Discounts Available

Brochure:

Information may change without notice.

Audience

Aspiring Middle Managers: Individuals looking to transition from first-line supervision into mid-level leadership roles and wanting the tools to manage teams more effectively.

Current Supervisors & Team Leaders: Professionals who already oversee staff but need more advanced management techniques to handle conflict, performance, and organizational change.

High-Potential Staff: Employees earmarked for leadership development in succession planning, with a clear path to take on broader managerial responsibilities.

Junior or New Managers: Those who have recently stepped into their first managerial position and require structured learning in finance, people management, and project planning.

Specialists Moving into Management: Subject-matter experts (finance, HR, technical) transiti

Pre-Requisites

Matric with Communication at NQF Level 4

Mathematical Literacy at NQF Level 4.

Training Equipment & Commitment Required:

Own laptop essential
Access to stable internet is essential
Word processing and spreadsheet skills
Ability to commit to the programme for the full duration and attend webinar sessions, complete formative assessments in your own time after training and submit within 30 days

Course Outline / Curriculum

Module 1 – Relationship Management

Induction to NQF and online systems

Topic 1 - Emotional Intelligence

Topic 2 - Communication Techniques in the Workplace

Topic 3 - Workplace Relationships

Duration: 5 days

Module 2 – Leadership (The Professional Manager)

Topic 1 – Leadership Essentials

Topic 2 – The Professional Manager (Build teams to achieve goals and objectives and Empower team members)

Duration: 5 days

Module 3 – Diversity and Conflict Management

Topic 1 – Manage Diversity

Topic 2 – Conflict Resolution

Topic 3 – Negotiation Skills

Duration: 6 days

Module 4 – People Management (HR Management Skills)

Topic 1 – Manage People Development and Talent Management

Topic 2 – Manage Performance

Topic 3 – Manage Recruitment

Topic 4 – Coaching Managers

Duration: 8 days

Module 5 – Financial Management

Topic 1 – Analysing economic and financial information

Topic 2 – Finance for non-financial managers (Manage the finances of a unit)

Duration: 7 days

Module 6 – Best Practice Management

Topic 1 – Ethics and Organisational Culture

Topic 2 – Knowledge Management

Topic 3 – Managing a Culture of Learning

Duration: 6 days

Module 7 – Change & Culture Management (The Thinking Manager)

Topic 1 – Change Management

Topic 2 – Decision Making

Topic 3 – Promoting Innovation

Duration: 7 days

Module 8 – Project & Risk Management

Topic 1 – Project Planning

Topic 2 – Operational Planning

Topic 3 – Managing Risk

Duration: 9 days

Schedule Dates and Booking

There are currently no scheduled dates.

Please note that this course needs a minimum of 6 delegates to schedule a course. You can choose to be added to the waiting list by clicking the button below, and we will contact you when we have enough delegates interested. Should we not get enough delegates, we will refund or credit your paid booking.

Add me to the waiting list

Should you need this course urgently, the following options are available:

Pay for 6 delegates (whether you have them or not) and we will schedule the course as soon as possible.
If you have fewer delegates and cannot pay for 6, we can negotiate a shortened course where some of the time will be spent in blended learning - watching videos and doing tutorials and exercises with some contact time with the trainer. We would want to discuss what your core needs are so that we cover those aspects. You need to have paid for 3 delegates at least.

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