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National Certificate in Management




An effective manager needs a variety of skills. They need to ensure they have the right team and resources and care for them as well. This course will give you the training and certification needed to be an effective manager in whatever industry you choose. This NQF level 5 qualification is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

This qualification consists of 8 modules that will guide delegates through the organisational, functional, and leadership roles modern managers require to excel at their jobs. Managers on this course will learn:

  • Interpersonal Skills
  • Leadership
  • Negotiation
  • Talent Management
  • Finances
  • Personnel Development
  • Decision Making
  • Project Management

Delivery Methods

Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of four delegates. We remain committed to offering training that is fast, focused and effective.

Delivery Method Duration Price (excl. VAT)
Webinar 56 Days R 35,000.00

Discounts Available

Save up to 10% by booking and paying 10 business days before the course.


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Information may change without notice.


This course will suit learners in any business unit who are responsible for leading and managing staff.  It would also suit any qualifying learner who would like to earn credits towards a qualification. 


It is assumed that learners are competent in:

  • Communication at NQF Level 4.
  • Mathematical Literacy at NQF Level 4.
  • Computer Literacy at NQF Level 4. 

Course Outline / Curriculum

Module 1

Topic 1: Emotional intelligence

Topic 2: Communication Techniques

Topic 3: Managing Workplace Relationships


Module 2

Topic 1: Leadership Essentials - US 120300

Topic 2: The Professional Manager


Module 3

Topic 1: Managing Diversity

Topic 2: Manage Conflicts

Topic 3: Conduct Negotiations


Module 4

Topic 3: Manage Talent

Topic 2: Manage Team Performance

Topic 1: Manage Recruitment

Topic 4: Coach Managers


Module 5

Topic 1: Analyse Financial Information

Topic 2: Manage Finances 


Module 6

Topic 2: Manage Organisational Culture

Topic: 1 Knowledge Management

Topic 3: Promote a Learning Culture


Module 7

Topic 1: Decision Making

Topic 2 Change Management

Topic: Promoting Innovation


Module 8

Topic 1: Project Planning

Topic 2: Operational Planning

Topic 3: Managing Risk in a Unit

Schedule Dates and Booking

There are currently no scheduled dates.

Please note that this course needs a minimum of 6 delegates to schedule a course. You can choose to be added to the waiting list by clicking the button below and we will contact you when we have enough delegates interested. Should we not get enough delegates, we will refund or credit your paid booking.

Add me to the waiting list

Should you need this course urgently, the following options are available:

  1. Pay for 6 delegates (whether you have them or not) and we will schedule the course as soon as possible.
  2. If you have fewer delegates and cannot pay for 6, we can negotiate a shortened course where some of the time will be spent in blended learning - watching videos and doing tutorials and exercises with some contact time with the trainer. We would want to discuss what your core needs are so that we cover those aspects. You need to have paid for 3 delegates at least.