Details
Elevate your organization’s competitive edge and cultivate the next generation of high-impact leaders. Invest in the NQF Level 5 Generic Management Programme—where strategic insight converges with practical application and untapped talent transforms into exceptional performance. By equipping your employees with the tools they need to inspire teams, drive innovation, and master core business functions, you’ll position your company for sustainable growth and success.
This Service SETA-accredited qualification expired in June 2023 but has been extended for enrollment until June 2026. Take advantage of this opportunity to earn skills development points and ensure your workforce.
Details: National Certificate in Generic Management Programme ID 59201, Learning Programme 60269
NQF Level: 5
Credits: 162
Duration: 12 months as online virtual instruction (or classroom-based training for groups of 10 or more employed learners from the same company)
Total training contact days: 53 (Plan on 2 extra days per month for working on your PoE and Assessments)
Ready to Transform Your Team?
Contact us to discuss enrollment, funding options, and how this programme can be tailored to your company’s goals.
Key Learning Outcomes
Relationship Management
- Develop emotional intelligence and interpersonal skills.
- Employ effective communication techniques in diverse workplace contexts.
- Strengthen professional relationships, fostering collaboration and trust.
Leadership (The Professional Manager)
- Understand and apply core leadership essentials.
- Build and empower high-performing teams to achieve strategic goals.
- Adopt a professional, values-driven management style.
Diversity and Conflict Management
- Manage and leverage diversity for a more inclusive culture.
- Resolve conflicts constructively, applying negotiation skills where necessary.
- Facilitate open dialogue and mutual respect within teams.
People Management (HR Management Skills)
- Implement talent management and people development strategies.
- Oversee recruitment, performance management, and coaching for managers.
- Create and maintain a supportive, growth-oriented work environment.
Financial Management
- Interpret and analyze key economic and financial data.
- Manage unit finances effectively, even without a formal financial background.
- Make informed budgeting and investment decisions to support organizational objectives.
Best Practice Management
- Uphold ethics and cultivate a healthy organizational culture.
- Implement knowledge management systems to enhance efficiency and innovation.
- Foster a culture of ongoing learning and professional development.
Change & Culture Management (The Thinking Manager)
- Lead and manage change initiatives with minimal disruption.
- Make informed, strategic decisions that drive progress.
- Promote innovation and creative thinking throughout the team.
Project & Risk Management
- Create effective project plans and operational roadmaps.
- Assess and mitigate risks to maintain smooth operations.
- Optimize project execution for on-time, on-budget results.
Overall, learners gain the tools, frameworks, and confidence to manage teams and operations effectively at a strategic level—covering everything from interpersonal dynamics and HR practices to financial acumen, project leadership, and ethical decision-making. This broad set of competencies ensures they can adapt, innovate, and lead in today’s complex business environment.
Delivery Methods
| Delivery Method | Duration | ||
|---|---|---|---|
| 53 days | Get a Quote | ||
| 53 days | Get a Quote |
Discounts Available
Brochure:
Audience
Aspiring Middle Managers: Individuals looking to transition from first-line supervision into mid-level leadership roles and wanting the tools to manage teams more effectively.
Current Supervisors & Team Leaders: Professionals who already oversee staff but need more advanced management techniques to handle conflict, performance, and organizational change.
High-Potential Staff: Employees earmarked for leadership development in succession planning, with a clear path to take on broader managerial responsibilities.
Junior or New Managers: Those who have recently stepped into their first managerial position and require structured learning in finance, people management, and project planning.
Specialists Moving into Management: Subject-matter experts (finance, HR, technical) transiti
Pre-Requisites
Matric with Communication at NQF Level 4
Mathematical Literacy at NQF Level 4.
Training Equipment & Commitment Required:
- Own laptop essential
- Access to stable internet is essential
- Word processing and spreadsheet skills
- Ability to commit to the programme for the full duration and attend webinar sessions, complete formative assessments in your own time after training and submit within 30 days
Course Outline / Curriculum
Module 1 – Relationship Management
Induction to NQF and online systems
Topic 1 - Emotional Intelligence
Topic 2 - Communication Techniques in the Workplace
Topic 3 - Workplace Relationships
Duration: 5 days
Module 2 – Leadership (The Professional Manager)
Topic 1 – Leadership Essentials
Topic 2 – The Professional Manager (Build teams to achieve goals and objectives and Empower team members)
Duration: 5 days
Module 3 – Diversity and Conflict Management
Topic 1 – Manage Diversity
Topic 2 – Conflict Resolution
Topic 3 – Negotiation Skills
Duration: 6 days
Module 4 – People Management (HR Management Skills)
Topic 1 – Manage People Development and Talent Management
Topic 2 – Manage Performance
Topic 3 – Manage Recruitment
Topic 4 – Coaching Managers
Duration: 8 days
Module 5 – Financial Management
Topic 1 – Analysing economic and financial information
Topic 2 – Finance for non-financial managers (Manage the finances of a unit)
Duration: 7 days
Module 6 – Best Practice Management
Topic 1 – Ethics and Organisational Culture
Topic 2 – Knowledge Management
Topic 3 – Managing a Culture of Learning
Duration: 6 days
Module 7 – Change & Culture Management (The Thinking Manager)
Topic 1 – Change Management
Topic 2 – Decision Making
Topic 3 – Promoting Innovation
Duration: 7 days
Module 8 – Project & Risk Management
Topic 1 – Project Planning
Topic 2 – Operational Planning
Topic 3 – Managing Risk
Duration: 9 days
Schedule Dates and Booking
There are currently no scheduled dates.