Details
The Professional Supervisor Course is an excellent foundation course to introduce a new or experienced leader of a small team to the role of a supervisor and the responsibilities as a supervisor. We cover the dynamics of having to get work done alongside your colleagues and explore essential supervisory skills and understanding needed to deliver value to your team and to the organisation, while keeping your calm and handling the pressures of the role. Do not underestimate this course - this is leadership fundamentals at grassroots level and the principles apply throughout business.
Specific learning objectives include:
- Clarify the scope and nature of the role of a supervisor.
- Learn some ways to deal with the challenges of the role.
- Recognize the responsibilities as a supervisor, to yourself, your team, and your organization.
- Learn key techniques to help you plan and prioritize effectively with strong supervisory skills.
- Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
- Develop strategies for motivating your team, giving feedback, and resolving conflict as part of your responsibilities as a supervisor.
Delivery Methods
| Delivery Method | Duration | ||
|---|---|---|---|
| 3 days | Get a Quote | ||
| 3 days | Get a Quote |
Discounts Available
Brochure:
Audience
This course would suit anyone new to supervising or who is being groomed for a supervisory position. It is also an essential course for anyone who has been supervising for a while and who needs some new tools and handles to do the job better.
Pre-Requisites
Work experience in teams is essential to understand the dynamics of what takes place in groups in the workplace. A good grasp of business English, both spoken and written is helpful, at about a minimum of Grade 11 level, although the concepts can be adapted for a technical audience utilizing plain and simple language.
Course Outline / Curriculum
Session 1: Course Overview
Session 2: Adjusting to Your Role
Pre-Assignment Review
A Survival Guide
Making the Transition
The Over Friendly & New Supervisor Case studies
Autocratic Leader and a Participative Leader
Session 3: A Supervisor’s Tasks & Responsibilities
The BICEP Model of Social Interaction
Session 4: Action-Centered Leadership
The Action-Centered Leadership Model
Considering the Possibilities
Session 5: Setting Goals
SMART Goals
Session 6: Making Plans
Definition of planning
So how does one plan well?
Urgent-Important Matrix
Prioritizing Case Study
Session 7: Defining Leadership
What is Leadership?
Brief History of Leadership Studies
The Leadership Formula
Case Studies
Session 8: The Situational Leadership Model
About Leadership
Which Leadership Style are you Using?
Session 9: Personality Type
Assessing Your Personality
Seeking Information
Session 10: Team Building
Schedule Dates and Booking
There are currently no scheduled dates.