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The Accredited Professional Supervisor




This short Skills Course is accredited with the Services SETA and covers the specific outcomes of 2 unit standards from the qualification Further Education and Training Certificate: Generic Management SAQA ID:57712. The 2 unit standards are: SAQA US ID 242821 - Identify responsibilities of a team leader in ensuring that organisational standards are met NQF Level: 4, Credits: 6 This is a core unit standard in the above qualification SAQA US ID 10981 - Supervise work unit to achieve work unit objectives (individuals and teams) NQF Level: 4, Credits: 12 credits This is an elective in Human Resource Support (Learning Programme ID 93950) of the above qualification.

This accredited short course aims to equip supervisors who lead small teams with essential understanding and team management skills.

The first unit standard explores the role of the team leader in ensuring that the team meets organisational or required standards. It is intended for junior managers of organisations.

The second unit standard is intended for people who are heading up a work unit or supervising work. Persons credited with this unit standard are able to plan, organise and allocate work to an individual or members of a work team according to the defined business plan for a work unit within an organisation; and to monitor and evaluate achievement of the defined objectives for the work unit.

This course is offered as both an online webinar and a classroom based course.

Delivery Methods

Delivery Method Duration Price (excl. VAT)
Fulltime 3 Day R 6,897.00
RPL Assessment 1 Day R 2,500.00
Webinar 3 Day R 5,547.00

Discounts Available

Save up to 10% by booking and paying 10 business days before the course.


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Information may change without notice.

Introduction Video


This course would suit someone who is working who supervises a team in a work environment and who would like to earn credits on the NQF by achieving the outcomes of this course through assessment.


It is assumed that people starting to learn towards these unit standards are able to:

  • be competent in Communication and Mathematical Literacy at NQF Level 3.
  • function on basic industry and business knowledge
  • interpret basic workflow principles
  • schedule activities
  • apply basic quality control principles

Course Outline / Curriculum

There are seven modules covering the following objectives:

  • Explaining the role of a team leader
  • Explaining the purpose of a team
  • Contracting with a team to obtain commitment
  • Monitor the achievement of team objectives
  • Plan, organise and allocate work
  • Manage interpersonal team processes to achieve required outputs
  • Evaluate achievement of work unit objectives

In between, we weave in essential skills and knowledge in leadership, both self management skills such as setting effective goals and planning using an urgent-important matrix, and team management skills.

Supervisors will learn how to apply the Situational leadership model to their own team and learn to flex their leadership style to better match their team’s development. We will discuss communication skills and how to delegate and give effective feedback.

Schedule Dates and Booking

To apply for a booking, click on the relevant "Book Now" button below.
Note: places are only fully secured once payment has been made.

Start Date End Date Branch Status  
Mon 12 Apr 2021 Wed 14 Apr 2021 Woodmead Scheduled

Book Fulltime

Book Webinar

Mon 7 Jun 2021 Wed 9 Jun 2021 Not Applicable Scheduled

Book Webinar